Springfield's Incredible Pizza Company

Gone downhill 👎
Almost half of the machines won't work and take money

The food wasn't bad. The atmosphere was pretty good. But, I'm a dad. And one thing that got me was a young kid was working there and you could tell that he obviously has no experience as a parent. Yet he tried to tell me that I shouldn't be trying to make sure that my 8 year old daughter was buckled up safely because he was going to do it. I'm 44 and have 27 years of experience with my kids and also 5 grandkids. I think I know how to keep them safe. Other than that, it was a good time.

Atmosphere: 5

Food: 5

Service: 2

Amazing place! Great time for the whole family

Atmosphere: 5

Food: 5

Service: 5

Our family had a blast here! The food selection was good, there were some items that were obviously not fresh, but plenty that were. The kids had a blast in the arcade! Only a couple machines were down but if it took credit off the card and wasnt playable, the staff were quick to add the credit back to their card!

Atmosphere: 4

Food: 4

Service: 5

Our experience at Springfield Incredible Pizza Company was very disappointing. Upon arrival, the staff member at the front counter was unwelcoming and provided little explanation of the available packages. This set a negative tone for the rest of our visit.

The food was acceptable, but the game room and attractions were a major letdown. Only one attraction was open, and it operated for a very limited time. We were not informed of height restrictions for the go-karts, which directly impacted our plans since we had a toddler with us. Additionally, multiple arcade games malfunctioned, taking credits without working properly.

This location was once one of the best family destinations in Springfield, but the lack of customer service, poor communication, and non-functional attractions make it difficult to recommend anymore. Unless significant improvements are made, we will not be returning.

Atmosphere: 1

Food: 4

Service: 1

Horrible experience. Some games were down or would accept your game card and charge it but then the game wouldn't work. Aaron working the attractions was very rude, unkind and discriminating against young kids.

Atmosphere: 1

Food: 1

Service: 1

So many things to do!!

Atmosphere: 5

Food: 5

Service: 5

I like the food and games here,and there is good activities and service.This is a good place to host parties.

Atmosphere: 5

Food: 5

Service: 5

Definitely had a great time, plenty on hot food available and very open seating options. Staff was great when handling faulty games!

Atmosphere: 5

Food: 4

Service: 4

Great family place. Something for all ages.

Atmosphere: 5

Food: 4

Service: 4

I ordered on doordash. The pizza actually exceeded my expectations. I was pleasantly suprised.

Food: 5

Where does someone even start with this place terrible food all machines broken. The place is super filthy

Atmosphere: 1

Food: 1

Service: 1

This doesn't look like much on the outside but the inside has multiple different eating rooms each with different settings. One was the movie theater, with a kids movie playing, one is the gym with several tvs showing sports, the other one was the family living room, those were cool but that's really the end of it. The food is all you can eat buffet style with salad, Mexican, Chinese, Italian, chicken legs, hot dogs, pizza and multiple desserts but unfortunately none of it was worth the money we spent. Most of the food was pretty bad tasting and we all ate very little. No where near the 66 bucks that we spent for 2 adults and 2 kids. I would not recommend this place, there are so many better places in Springfield!

Atmosphere: 4

Food: 1

Service: 2

The air conditioner doesn't work
Too hot to be fun
Staff was nice and the food is okay

Atmosphere: 1

Food: 3

Service: 4

We loved that they had salad bar some rice and sweet and sour chicken, tacos nachos, baked chicken corn dogs Mac and cheese pizza and dessert plenty of games to play kids loved the trampolines and the VR roller coaster ride

Atmosphere: 5

Food: 5

Service: 4