Starbucks
2825 S Glenstone Ave, Springfield
(417) 823-9264
Recent Reviews
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The service here leaves a lot to be desired. I have waited up to 45 minutes for my mobile ordered drink to be ready, today it was only 20 minutes after the app said it would be ready. 3 people were working but only 1 person was making drinks, 1 was running the register and 1 was wiping out cabinets. Some people who were there before me waited so long that they opted to just get their money back. If anyone had even apologized for the wait I wouldn't have left this review.
Service: 1
All employees working between 1pm, and 2 pm made parts of orders. And where setting down multiple orders at once, but only calling one name so part of my order was taken. When standing at the counter the dark haired chick with a clip in her hair, was making snide comments, and being very disrespectful after my mom asked if I'd said anything yet, and I said no still being ignored. They then became nice after my mom came to the counter, asking for her drink. They made it and said someone probably took it. That wouldn't have happened had the been putting full orders down, and calling a name. Not parts.
Service: 2
Every time I go to this Starbucks I am sorely disappointed. There are so many heath codes that aren’t being upheld. Today, the barista who made my food and drink, touched my food with her bare hands instead of using tongs. She also had her hair down.
Atmosphere: 2
Food: 3
Service: 2
So nice! Loved them!
They should have left this location closed. Today’s staff included a girl in booty shorts and 2 girls wearing normal clothes mostly just hanging out in the back room. Their hair is hanging down all over the drinks they are chatting more than making drinks with a lobby full of customers. The most unprofessional experience I’ve had from Starbucks.
Atmosphere: 1
Service: 1
Super friendly & kind staff. They always make you feel welcomed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Swiss Croissant
They were very rude and the workers were very rude. They made their friends drinks before ours we were sitting there for at least 20 min. A lady had complained and they started cussing her out very bad service.
Atmosphere: 1
Food: 1
Service: 1
Super busy and didn't even fill my drink all the way up. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Cookies Yum !
Wheelchair accessibility: As it says
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Ethos Water
Staff was robotic, no one smiled or was personal.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Very bad customer service, not clean facilities . My friend asked to wipe the table where they put coffee and in response they simply turned away and did nothing. What happened, where is the service for the money that the cafe charges for coffee. The prices are high and the service is like in a third country in the world
Dietary restrictions: Too much ham in menu
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Blueberry Scone
Came in around 7:25 to order and workers said they were closed. Said the manager told them to close before posted time because they had a busy day.
Closes before posted
Atmosphere: 1
Food: 1
Service: 1
Worst Starbucks I have ever been too. Very slow, I ordered on the app to avoid the line. I literally watched the guy put my Frappuccino in the blender then forget it for 10 minutes. When asked what I was waiting for, he threw it in the cup so fast I had to clean up the cup. Then it didn’t even taste right. Very
Atmosphere: 1
Food: 1
Service: 1
Said order was ready but they weren’t even prepared. The lady was very rude in telling us to come back like and they aren’t making them
Service: 1
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