Starbucks

3628 S Campbell Ave, Springfield
(417) 885-7069

Recent Reviews

Katie Lisun

best Starbucks experience of my freaking life. Such great customer service!

Atmosphere: 5

Food: 5

Service: 5

S. Barton

Service in the drive through is ridiculously slow. Never was greeted at the drive thru. Waited for 15 minutes for a grande iced green tea latte. Two cars in front of me, two drinks each…. Come on. A hello would be nice.

Atmosphere: 4

Food: 4

Service: 1

Brie Meruelo

Ethan in the drive thru was super kind and nice it made my morning!

Atmosphere: 5

Food: 5

Service: 5

Daniela Berry-Thornton

I loved this place before they remodeled. I doubt I will be back. I'll go to another one instead. It seems like every newer or remodeled Starbucks is worse. This is not the only one I've visited after a remodel that is understaffed and more focused on drive-through and mobile orders than walk-in customers. They make that clear because they have nowhere for the walk in customers to sit and wait for drinks. The "lobby" was packed with people standing up waiting to order or get their drink. If Starbucks is going to a drive thru only mentality, 7 Brew might be a better option. When I finally got my drinks, they weren't even right.

Atmosphere: 1

Food: 1

Service: 1

Ed Dobachesky

I have never been to starbucks and I don't plan ongoing.

Atmosphere: 1

Food: 1

Service: 1

Verónica Mateo

Great coffee, expensive prices, not table or chairs anymore. Just come and go service. No bathrooms either. I didn't have any food.

Atmosphere: 1

Food: 4

Service: 5

Marilee Daugherity

Love the holiday peppermint mocha!

Atmosphere: 5

Food: 5

Service: 5

Christy Cox

I always get a peppermint mocha and this place is the most consistent in making a good drink.

Atmosphere: 5

Food: 5

Service: 5

Bobby Green

Employees taking more than stated from gift cards and redeeming stars without the consent of the customer. Fraudulent business.

Atmosphere: 1

Food: 1

Service: 1

Linda Carter

Very friendly staff and welcoming environment everytime I come, My absolute favorite store to come to they always have my order done early or right on time I've never had an issue with my order being wrong 10/10 my favorite store in town

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Ribbon Crunch Frappuccino and Cookie Cake Pop

James

Ordered a regular black coffee, which is on hand ready to go. Rather than pouring my coffee and sending me on my way, I stood there while they made specialty brews first. Ridiculous!!

Michelle White

I’m so disappointed in the changes made to this location. My kids and I used to stop in here a lot for drinks and snacks after school, now we have to detour to a different location. Recently, we decided to stop here because my daughter really needed to use the restroom. We planned to buy drinks as well, but they HAVE NO RESTROOM! What the heck?!? We’ll stick with the full service locations.

Atmosphere: 1

Food: 3

Service: 2

Debbie Baker

Sara was amazing! I wasn’t sure what I wanted, she was so patient and sweet. Best experience, because of

Atmosphere: 5

Food: 5

Service: 5

Alex Graham

Online says they close at 9:00. Store says they close at 8:00. They locked everything up early. I had a door dash delivery to do at the store and they said they were closed when they weren't

Viet Nguyen

Called and placed order, went through drive-thru at 8:31pm to pick up drinks and store manager Austin had locked window/doors and would not allow store worker to give me the drinks because they "lock up at 8:30pm for security reasons". I was ONE minute late to their "cutoff" Why would the manager have this major issue with a customer that visits 2x a week? Completely stupid, never coming back here ever again. So crazy.

Atmosphere: 1

Food: 1

Service: 1

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