Starbucks
Kansas and I, 2817 N Kansas Expy #44, Springfield
(417) 730-9797
Recent Reviews
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Short wait good service and great coffee. I got the roast ring on the inside the rears that doesn't help that will look close at the front
Atmosphere: 5
Service: 5
If you've been in one Starbucks, you've pretty much been in them all. Pretty quick service, the lobby is clean, and it has charging spots if you're staying to chat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Cookie Crumble
Fast and always delicious...
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
So im a little upset that this place literally added a tip to my order without me okaying it!
Note- I don’t mind tipping…I DO mind when they do it for me without asking!
So here is the story (screenshots of transactions below), Sept 18th at 7:10pm I go through drive through and order a grande regular black coffee, and a grande pumpkin spice hot latte.. I thought I heard the lady at the speaker say “total is 9.95” when I get to window I hand her my card and she swipes it on the inside where I can’t see and I get card back and coffee and leave and I notice I got charged 10.95?! I said to myself I swore she said 9.95??! Did she just give herself a freaking tip without asking me?! I thought maybe I just misheard her at the speaker box and it was actually what they charged me but I was very skeptical….so today (Sunday sept 29th) at 6:53pm I went through drive thru again and ordered exact same order, nothing different and the total was infact 9.95 and it was what this lady charged my card! So it means the last time the First Lady did infact give herself a dollar tip!!! Since when do you have the right to give yourself a tip out of my debit card?! That is CRAZY!! Anytime before this they would put the card reader outside window and you have option to give a tip on screen and I always do, but in this case taking my card behind the glass and not giving an option really I didn’t think to ask so don’t get me wrong like I’m a non tipper here….regardless the point is they gave themselves a tip WITHOUT ASKING OR TELLING ME OR ANYTHING! I of course wanted to make sure I just didn’t hear the total correctly the first time at speaker box and it was infect 10.95 so I didn’t push it the other week but today now that I know I was correct I’m writing the review, because it is absolutely wrong to pay yourself anything out of someone else’s account without there permission, had you put the tip screen out the window I’d of gave you one on my own will but now I’m not even doing business with this location at all period, stealing from customers is a criminal act I’m sure!
Atmosphere: 1
Food: 4
Service: 1
This is our go to Starbucks and today for the first time woman at the window basically whispers to me for future reference you can’t be smoking at the drive thru window how come after months this is first time I hear that and I wasn’t even smoking the cigarette I was holding it in the middle of the car with opposite hand away from the window. Just odd because I’ve seen several people smoking in drive thru and like I said I have the common courtesy to hold my cigarette down and away from the window the entire time I’m there and why did she whisper it to me with a disgusted look all she had to do was say I really don’t like cigarettes is there anyway you can put it out before getting to my window I’m not a dick about smoking. I understand not everyone likes cigarettes.
Atmosphere: 5
Food: 3
Service: 4
Out of Chai, out of oat milk.
Accepting mobile orders for in store pickup, but the store is locked, and only can get my drink by waiting in a HUGE line. I could have gone to another Starbucks, what a waste of time.
They didn’t even start making my drink until I arrived, over ten minutes after placing my order via the app. Total fail guys, why?!!
Atmosphere: 1
Food: 1
Service: 1
My barista Lauryn was so incredibly nice! I always come to this location and anytime she’s there she’s has a welcoming smile and positive energy!
Atmosphere: 5
Food: 5
Service: 5
Getting me through this long drive
Atmosphere: 5
Food: 5
Service: 5
It's a nice little place in Missouri. If you are a "Starbucks Cups Enthusiast," then this isn't the place for you. They have a limited number of cups, but their coffee is great, and so is their service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Restaurantji Recommends
Very rude staff
Service: 1
Sheyne is the best barista I've ever had! She's so kind and patient. She recommended the best way for me to maximize my Starbucks points in the app. My order is ridiculous - iced blonde triple espresso in a venti cup with two pumps of sugar free vanilla, one pump toffeenut, 3/4" oatmilk, and salted caramel cold foam - but she had no problem accomodating my needs. We had a great chat and I felt welcomed and ready to take on my day! She was efficient with my drink. Thank you Sheyne! I will be coming to this Starbucks every day!
Atmosphere: 5
Food: 5
Service: 5
The lady at the drive thru was super sweet and helpful!
Food: 5
Service: 5
Awesome drinks and lemon loaf.
Atmosphere: 5
Food: 5
Service: 5
An extremely friendly employee went out of their way to make sure we had our favorite coffee Pike Place even though it wasn't brewed today. I had my first experience of a pour over. Delicious.
Full Accessibility is a plus.
Atmosphere: 5
Service: 5
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