Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 2616 S Glenstone Ave, Springfield, Missouri, 65804, US
Telephone: (417) 371-1659
Price range: $
Rating: 3.2

$ • Coffee Shops

Hours:
2616 S Glenstone Ave, Springfield
(417) 371-1659

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a mixed but generally positive experience for customers. Many visitors praise the friendly and kind staff who go out of their way to make the day better, such as providing excellent service during difficult times or returning lost items like a wallet with all the money inside. Customers often mention the staff's genuine honesty and helpfulness, which enhances their overall impression of the store. Several reviews highlight the quality of the drinks, with some noting that the coffee tastes better when served with a friendly staff member present.

However, there are some frustrations expressed by customers, such as the need to demand cup sleeves and straws, which other coffee shops typically provide automatically. Some feel that Starbucks could improve customer experience by addressing this issue and focusing less on petty efforts to save money. A few reviews also mention wait times, especially when ordering at the counter, but acknowledge that staff are working hard to serve everyone quickly.

One customer shared a positive story about a staff member named Anna, who demonstrated honesty and integrity by returning a lost wallet with all the money. Another noted that the store closes very quickly, sometimes before customers have a chance to order, which can cause disappointment. Overall, the store is appreciated for its friendly service, honesty, and welcoming atmosphere, though some areas for improvement remain.