Subway

3860 W Chestnut Expy, Springfield
(417) 771-5563

Recent Reviews

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Tammy Quick

If I could give 0 stars I would!!!! The curly, dark haired chick at my store today was rude!!! Not a thank you,, have a nice day, NOTHING!!! My Italian sandwich sucked

Atmosphere: 1

Food: 1

Service: 1

Joshua Keirn

Workers all have bad attitudes and harrass customers with no repricussons from management. It's more than an unsafe environment.

Atmosphere: 1

Food: 1

Service: 1

Alexis Atwood

If I could give this store a -100 STARS I would
Terrible terrible customer service
Very very bad attitudes
Don’t want to work
ALWAYS TURNS OFF ONLINE ORDERS!!!!
and don’t want to make bread if out by 4pm so they have nothing don’t want to de-thaw meatballs or red sauce says they don’t have any hot they say it’s in the cooler even when we are willing to wait?! At 4pm half American hasn't even eaten dinner yet
2 hours before they close they rather tell you they are out of tomato’s instead of having to take a lid off a new tub
Didn’t even get my order correct tonight for the hundredth time After they argued with me for 30 minutes over a different new sandwich ended up giving me the one they told me I could not have. I called to tell them that I did not receive the sandwich that was laying on the table. They said they put in the bag. Their response was cuss words I have The recording, if nobody wants to do anything about how we were treated upon this consistently time and time again with the night crew at this subway, then I will turn the recording into the Better Business Bureau
Employees or managers or even corporate you need to train your employees to make a sandwich not a hot dog period. Maybe even pretend to act like they like their job even if they don’t every time they mess up my order someone always blames it on another employee very unprofessional and disrespectful to the customers

Atmosphere: 1

Food: 1

Dallas Brown

Shelly and Q were amazing! They did a great job with our food and were very friendly to interact with. Subway isn’t my favorite place but these people made it worth it for me and my parents.

Atmosphere: 5

Food: 5

Service: 5

Dean Wilde

Unclean, dead flies in food, made my sandwich with a dead fly in it, almost dropped it, refused to give me a refund, and then asked for the drink and sandwich back??

Atmosphere: 2

Food: 1

Service: 1

Elex O

The server almost dropped my sandwich and when I went to eat it, I had found a fly in it.
My friend tried to get a refund for it but they wouldn't give us one.

Atmosphere: 2

Food: 1

Service: 2

Madalyn Araina Sky

Do NOT waste money by ordering online. 6 slivers of olives and 6 thin slices of turkey for an entire 14 dollar footlong?
A METRIC ton of italian seasoning on the bread but only 3 strands of cheese on the entire sandwich….Guality control is terrible here

Food: 1

Service: 1

Hayden Glenn

Melanie gave amazing service

Atmosphere: 5

Food: 5

Service: 5

Kesha Rainey

Melanie was amazing and quick and friendly

Atmosphere: 5

Food: 5

Service: 5

Seth Farrell

Subway so for food it got four stars. Service sucked. They got my food wrong then acted like it was my fault. Atmosphere sucked. Played hip-hop rap with explicit language not really family friendly.

Atmosphere: 1

Food: 4

Service: 1

Solo Tae gaming

Outstanding customer service and food!!will be returning

Atmosphere: 5

Food: 5

Service: 5

David Morris

There have been some Subway restaurants that just need attention and more upkeep.
This is not one of them.
They care and do a great job here!

Atmosphere: 5

Food: 5

Service: 5

James Saunders

Great service, dudes had my order done on time and were really friendly!

Atmosphere: 5

Food: 5

Service: 5

Tyler Hartin

Exceptional service from Desiree. Everything was perfect

Atmosphere: 5

Food: 5

Service: 5

denise pimentel

Was there today and was having trouble with paying for my food with my card and your employee Dezzy was patient and so kind....I appreciate her and she also made me great sandwiches...will definitely be back.....and the place was clean and tidy. 10 outta 10

Atmosphere: 5

Food: 5

Service: 5

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