Subway

2721 N Kansas Expy, Springfield
(417) 869-7827

Recent Reviews

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Alexis

This was one of my favorite places to come to. The staff was usually on top of taking care of their customers. Yet when we came, both employees were only focused on online orders, didn’t even acknowledge us. We stood there for like maybe 10 minutes before we finally were greeted. When we asked for the type of sandwich we wanted, the man goes no sorry, the order we just finished used up all we had. Like seriously? Make sure to have enough to go through the day. Don’t waste your time here. We went to GoodCents instead and were treated amazingly. We even got free cookies!

Atmosphere: 2

Food: 2

Service: 1

Ryan Trujillo

Fast and great service! Girl with blue hair is cute and very helpful. Keep her around!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna, Oven Roasted Turkey

Jacqueline Mosqueda

Very friendly service. Only one employee doing her job with a smile on her face. She got it done in no time.

Parking: We were able to park just steps away from the store entrance.

Kid-friendliness: The employee waited for the ten-year-old to tell her what she wanted and made the sandwich precisely to her specifications. She took the time to do this and make each child feel special.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Cut Combo, Steak & Cheese, Sunchips Harvest Cheddar, Chocolate Chip Cookie, Oven Roasted Turkey & Ham

Catherine Ross

My husband ordered for us for pick up on the app. We were quoted 15 minutes for it to be ready. It wanna ready 20 minutes later. When we did finally get it and get it home to eat, my sandwich barely had any meat on it and no lettuce at all. It was the least satisfying sub I've had in a long time.... Very disappointed

Food: 2

Service: 2

Lorie

The guy that was helping me kept looking on his phone why I'm not sure. I had to repeat the order a couple times due to lack of acknowledgment. Then a lady came in with green hair and we'll she really didn't care. I gave her my coupon like every one did in front of me and mine would not work and I had the correct amount and it was over the coupon total and told her no here is the amount for the coupon she didn't take it so I didn't take the sandwiches I ordered and told them I was going to call Corporate and she said go ahead call them like really you must love your job to tell customers to go ahead call the big company on your store.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Pizza Sub, Cookies

Kyle Keene

Way over priced for what you get

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Cookies

tamica diaz

Management is a joke, they throw all the work on there new minor employees, alow employees to be bullied by other employees, can't make a functional schedule. Mmmm what else broken restrooms, no air and much more.... And the girl Amanda needs to stay off the drugs(it obvious) There's Sabrina who is in an abusive relationship, can't work with men and talks about it in front of customers. They just fired 2 employees that where actively making there store better.. Come on do better!!

Atmosphere: 1

Food: 2

Service: 4

FOSTER TV LLC

We called here on July 5th asking for a donation for a search party for a missing girl in Springfield. The young girl answering the phone hung up on our volunteer. Called back she hung up again. Third time we called to speak with a manger. The young gal said stop calling we are not interested hung up while she was laughing. This was a serious community situation. Our network was willing to split the cost with the store. To treat an elderly volunteer trying to serve the community in such a way was ridiculous.
Go to Goodcents Deli they donated 60 sandwiches and refused for us to pay anything. In addition better quality very friendly staff.

Atmosphere: 3

Food: 3

Service: 1

Lauren S

They have been making their employees work without AC! IMAGINE WHAT'S HAPPENING WITH YOUR FOOD, WHEN THEY WON'T TAKE CARE OF THEIR RESTAURANT OR EMPLOYEES PROPERLY!!!

Food: 1

Brook Wallace

Actually trying to cook they're employees alive. AC is broken its feel like 90+ degrees and is extremely stuffy with the oven going. Management needs to adress the issue imidiatly because this is unacceptable being the middle of the summer. If this is how they treat people I can only imagine what else is happening.

Atmosphere: 1

Food: 5

Service: 5

Dylan Bailey

Shout out to Alicia, was very kind and respectful, will be coming back.

Atmosphere: 5

Food: 5

Service: 5

Russ Duker

Sreak and cheese bowl was fresh and delicious.

Atmosphere: 4

Food: 5

Service: 5

Karla Kearney

Always considerate and fast you can call ahead to have it ready

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Subway Club

terry mefford

The food was actually as expected from SUBWAY, Awesome!!! Service was a bit unorganized & unprepared, but sometimes we just get frazzled and have ( ONE A DEM DAZE ) & I MUST ad he was very professional & polite thru it ALL!Atmosphere, well its a Subway shop?‍♂️

Vegetarian options: The vegetarian items are ALL the toppings they have to choose from (other than meat) & they make an AMAZING SALAD!!!

Parking: Tons of room

Wheelchair accessibility: Accessible at ALL points of entry!♿

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Baked Lay's Original, Sunchips Harvest Cheddar

Mr. Jones

All I will say is I had a whole fingernail in my sandwich. I have been trying to talk to somebody at the store nothing. Update just talk to the Manager I’m assuming and he could care less didn’t offer an apology or anything that’s a great way to handle business.

Atmosphere: 1

Food: 1

Service: 1

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