Subway

2734 E Chestnut Expressway, Springfield
(417) 862-7827

Recent Reviews

Sort by
Jana O'Connor

Absolutely disappointed, I went in for a salad. I asked for chicken, he didnt ask if I wanted it warmed up just threw it in the warmer. The lettuce was brown, not a little but over half of the container was browned. The spinach, that should have been tossed out a long time ago!! Nasty! When I went to pay he did not ask if I wanted a drink and rang the pitiful salad up, he said the total $8.32. I tapped the card, and once the payment had processed I saw the total was $9.56. There was a tip added to my purchase without asking. But by that time he had already walked away from the register. He was INCREDIBLY rude!! Ethan, I believe is his name. Terrible customer service. I have been in the industry for over 20 years, that was the worst experience ever.

Atmosphere: 1

Food: 1

Service: 1

Lizbeth Padron

Ethan the Manger was very disrespectful and back talking towards me. one of the worst experiences I’ve ever had to deal with he told me to clean my ears if I was going to order. I don’t recommend coming here when ETHAN is working.

Atmosphere: 1

Food: 1

Service: 1

Brandon Zimmerman

The last two times I have been to this location have been negative. The first time I placed an order online. I went to the store to pick it up. After waiting in line they told me they threw away the receipt for my order and have no idea what it was. I had to tell them what I wanted. On the second occasion I ordered online. I had ordered two chips. They had only given me one chip and it was the wrong one. I had also ordered a pepsi zero and when I got home realized they had given me pepsi.

Atmosphere: 2

Food: 3

Service: 2

David Thompson

If I could leave 0 stars I would, the staff were too busy talking to serve us, then she overcharged us, then said she would fix it but did not do so. Saud she didn't know how. Avoid this place like the plague.

Atmosphere: 1

Food: 1

Service: 1

Mark

Manager on duty was great and very helpful.
Food was fresh and tasted good.

Atmosphere: 4

Food: 5

Service: 5

Elizabeth

This store is closer to my house than Ingram milll location, but I usually go there anyway because this location just isn't good. Bread's so hard you can't even eat either end pieces and everytime I pay for double steak, I don't get it. Meanwhile the regular steak subs from my kids sandwich gets way more meat than mine. It's like what theeee...

Atmosphere: 1

Food: 1

Service: 1

Cora Frantz

Terrible staff, do not come here!
came here Tuesday, September 16th
Went to go in and place was completely closed down, lights off, and a few people inside...(the employees friends). Could see 3 silhouettes hanging out possibly 4.
It was an hr before closing time.

Atmosphere: 1

Service: 1

Bumstronaut Superstorm

The food was absolutely great! The staff there, Preston I think, was the only one working, and he did an amazing job! Would definitely come again, hope the Preston guy is there next time!

Atmosphere: 4

Food: 5

Service: 5

Brandie Taylor

The lady's that work there are awesome sauce!!!!

Atmosphere: 5

Food: 5

Service: 5

Evie Gaylor

Absolute best subway I have ever been to. The food tasted as if it came straight from the heavens. It was like something I had never tasted before. However the real thing that made this experience unforgettable was the employee, Preston. He made my sandwich just as I asked, he was full of enthusiasm and attention to detail, taking the time to make my sandwich even more beautiful than I could've imagined. Evenly placing each slice of cheese, toasting my bread for the perfect amount of time and even getting the perfect ratio of mayo to bread, which is a difficult thing to master. This was the best subway experience I have ever had. Thank you Preston, for being such a kind, helpful and attentive worker. I will be coming back soon.

Atmosphere: 5

Food: 5

Service: 5

Hannah Krystyn

Teresa and Emily are AMAZING. 10/10
costumer service and the food is alwyas good! Location is always clean.

Atmosphere: 5

Food: 5

Service: 5

Liam Cummings

Best subway experience I've had! The worker, Preston, I think, was enigmatic and exemplary. The place was spotless, and my sandwich was exquisite. He gave me exactly what I asked for, switching gloves after touching anything but my sandwich. He gracefully layered baloney onto my sandwich with pristine precision, and kept a friendly conversation during the time. He owned the kitchen with admirable practice, and openly gave his professional opinions on the soda fountain when asked. For minimum wage, this employee shows great resilience for his job, and love for customers. Thank you for giving me the best dinner ever!

Atmosphere: 5

Food: 5

Service: 5

Esmeralda Lopez

i came to order two foot longs and at first everything was completely normal but when we got to the toasting and toppings the man who was working, preston, had touched the doors on the fridge and toaster, grabbed a new container of cucumbers and continued to touch my food with the same gloves. the final gross straw was when the toppings fell off my sandwich onto the table and he put them back on. on top of all the unsanitary food work, when i was taking my change for my order he just set every dollar and coin on the counter and walked away while i was picking up all my change. but his inattentiveness did allow me to take a larger drink up than i had paid for so you win and you lose

Atmosphere: 2

Food: 3

Service: 1

Santana Foster

Best subway experience we’ve ever had! I think the employees were Leeland and Alex? They were incredibly lovely.

Atmosphere: 5

Food: 5

Service: 5

Rick Stein

Great meal. 🙂

Loading...