Taco Bell

520 N Eastgate Ave, Springfield
(417) 319-6297

Recent Reviews

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Melissa Gramley

Went through drive thru and the cashier was super nice and patient. Will definitely go there again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soft Taco, Cantina Tacos, Nacho Fries

Brianna Whorton

Poor customer service at this location. They ignore you when you try to ask for something and act like you are bothering them. A few times the have forgotten an item. Today they didn’t give us enough cups and when my boyfriend told her it wasn’t enough cups she just turned and walked away. He repeated himself and another employee had to get us another cup.

Atmosphere: 2

Food: 4

Service: 1

Caleb Woodring

Waited in line for a 1 hour is ridiculous come on

Atmosphere: 1

Food: 1

Service: 1

Braydon Duryea

Due to Cody Minor’s review informing me this location no longer serves breakfast, me and my coworkers are having to find other affordable breakfast options.

Additionally, the staff at this location are often rude, rush orders creating sloppy product, and mess up or give incomplete orders.

Luckily Beef a Roo and McDonalds provide affordable macro friendly breakfast options.

My team is very disappointed this location is no longer providing breakfast!!!

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Cheesy Toasted Breakfast Burrito Sausage

Cody Minor

NO MORE BREAKFAST :(

As a frequent visitor of this location I know what to expect and usually understanding and not to disappointed. However once I saw the paper sign stating "Breakfast is no longer available at this location" I was beyond disappointed as this has been a staple of my morning routine as well as my co workers. Thankfully it is not all bad news now that we have found other great value breakfast options around.

Once breakfast is back I will remove this review...

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Cheesy Toasted Breakfast Burrito Sausage

Stephanni aka Susie Taylor

Half filled taco's and stale hard flour tortillas. The manager is rude and violated health codes. Taco Bell is my go to restaurant, but I will NEVER return to this location.

Atmosphere: 1

Food: 1

Service: 1

ariana williams

I went to this location recently and there is a girl named Lilli that works there and she is super rude. She didn’t seem happy when I wanted to place my order and had an attitude.

Atmosphere: 4

Food: 5

Service: 2

Devon Wrenn

Placed a mobile order and did not receive chips nor a grilled cheese burrito just a regular burrito and realized once home. Called the store to see what I could do they told me to come back and they would remake it. Drove back to store with receipt and they said they could not remake it without proof that it was the wrong burrito. Spoke to manager Kyle and he lied said they never received a phone call I offered to show him my call log, employee then corrected manager and said that they did talk to me and they did tell me they would remake it. Manager still refused to remake and suggested I drive back home to bring back the incorrect burrito, making a third trip back to their store. Zero customer service, zero apologies, and lying? I would rate zero stars if that was an option

Atmosphere: 1

Food: 1

Service: 1

Nancy Morse

Kiosk ordering only. Too hard for Seniors to use. Unable to order and left restaurant. Went to Beef-A-Roo instead.

Brandon

Consistently fast. But they did forget my cheese sauce today

Susan Holsomback

We ate at this Taco Bell and were VERY disappointed. The employees won't take orders. Even though they have iced tea it is not on the kiosk. They don't honor senior discount. When I complained I was told that they don't care that I would not be back.

Atmosphere: 1

Food: 3

Service: 1

Benjamin Nolie (Ben)

Quick, friendly, and cost-effective. Made for a good lunch. This is definitely one of the better Taco Bell locations around here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Cantina Tacos

Mattia Schlientz

I'm shocked They only have 2.7 stars because they are always so sweet and fast and get my food right. Always give you a lot of sauce and are consistent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla

Sue Ellen Hinshaw

The manager on Avery was very rude and hateful very degrading towards the crew when I came to get my order and when I asked her about a missing items in my order she was very rude and treated me like I didn’t know how to order anything I will not recommend this store to anyone as long as they have managers like that working for them I will also advise DoorDash to add this location to the refuse delivery list

Atmosphere: 1

Food: 5

Service: 1

Corey Bright

Order a steak burrito and got barely any steak. Definitely not worth the money. Also had to wait 15 mins. for my order.

Atmosphere: 5

Food: 1

Service: 1

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