The Grotto West Coast Grill

Been here twice. Had a sandwich and burger and both were really good and filling. Ingredients seem fresh and service is fast. If you’re looking for a quick lunch option then this is a great choice.

Atmosphere: 4

Food: 5

Service: 5

Service was great.

Atmosphere: 4

Food: 3

Service: 5

First time going to the Grotto and was not disappointed. They have burgers, chicken sandwiches, salads, tacos, and appetizers. When you walk in the menu board is on the left, you look over it, and then order and pay at the register. The only negative that I have is that they try to pressure you into providing a tip immediately by having the tip screen pop up before you can pay. The only service they provide is bringing you your order. You get your own drinks, silverware, condiments, napkins, and refills so I am not sure why they ask for a tip. Anyway, the food was great. My wife ordered the grilled chicken meal with two sides. She got the side salad and sweet potato fries. She loved everything about it. The chicken was moist, the fries crunchy, and salad wonderfully seasoned. I ordered the Swiss burger and fries. The fries were hot and crispy and the burger was delicious with the house made aioli sauce. The only issue was that the burger was a tad dry, but not enough to say it wasn't delicious. We also ordered the chips and caso appetizer which was really good with the caso having a nice kick to it. Would return to try something else.

Kid-friendliness: Some kids meals were available.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Grilled Chicken, Grotto Burger

The food is great!! Workers are usually very friendly. I love this place. The atmosphere is nice. Food is affordable too.

Kid-friendliness: Lots of kid friendly menu options!

Atmosphere: 5

Food: 5

Service: 4

This was my second time coming here and the first time was great I had no complaints. This time I ordered a salad to go and I’d say mediocre at best. The quality wasnt what you expect for a $15+ salad. The lettuce was not fresh and starting to wilt, the tomatoes are soft and mushy. I would not spend the money here again for this quality

Atmosphere: 4

Food: 1

Service: 4

Very nice laid back casual restaurant.

Atmosphere: 5

Food: 5

Service: 5

Probably the best french fries in Springfield.

Food was good, fresh. The sauce is salty so be prepared

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Teriyaki Bowl

The food is delicious and the patio is so cute!! We loved it?

Atmosphere: 5

Food: 5

Service: 5

Stopped in for lunch with my family, every plate we ordered was delicious. My son especially enjoyed the garlic aioli that came with his order.

Atmosphere: 4

Food: 4

Service: 5

Dietary restrictions: Great gluten free options!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Spicy Chicken Sandwich

Reasonably priced, $10-$20 per person.
I recommend the sweet potato fries!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Grilled Chicken, Chicken Sandwich

I had a tasty Baja bowl, chile coated chicken with beans, pico de gallo & guacamole on a bed of rice. My dinner companion had the Ceasar Salad with steak. They said the dressing was one of their favorites though the steak was a bit tough.

Atmosphere: 4

Food: 4

Service: 4

Excellent food!!! Tacos and Indian food??? We had steak tacos and Butter chicken bowl…. Yep all at the same place. Freshest salad. Yum!!! Glad we stopped here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Tacos

They have really good salads!

Atmosphere: 4

Food: 5

Service: 5