The Grotto West Coast Grill
301 E Battlefield Rd, Springfield
(417) 886-9600
Recent Reviews
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Fresh and wonderful. Portion sizes were bigger than I expected!
Atmosphere: 5
Food: 5
Service: 5
First time there. Staff was friendly. Food was really good. You have to order at the counter, but they bring it to you. I will go again.
Atmosphere: 5
Food: 5
Service: 5
Loved the steak gorgonzola salad.
Atmosphere: 5
Food: 5
Service: 5
Amazing delicious food, it even has vegetarian options that are the same wonderful quality as other options. Highly recommend the tofu tacos, best tofu I've ever had.
Atmosphere: 4
Food: 5
Service: 5
Was really excited to try this place for the first time. Tons of options, healthy choices etc. Unfortunately there was a beetle in my salad today so needless to say I was completely grossed out and will not be returning. Was not cheap either for such an experience. Seems a sanitary issue in the restaurant or the salad mix they use, or both. Unfortunate.
Food: 1
I have recently been diagnosed with Alpha gal syndrome. I spoke to three different employees as I went through the line and they all knew what I was talking about and they helped me pick out food it wouldn't make me sick. Even though they were young they had a lot of knowledge so somebody is definitely paying attention. I had a delicious spicy grilled chicken sandwich with their chips which are not fried and the same oil they fry any beef in at all. Everything was delicious and healthy and fresh thank you Grotto I will be coming back for more
Atmosphere: 5
Food: 5
Service: 5
The space was well decorated.
The restaurant was clean and the employees were nice enough. The food came fast and was hot, but it was flavorless. Not a terrible experience, but not one Ill be back for.
Atmosphere: 1
Food: 2
Service: 3
The food was not up to my expectations. The chicken had a slimy texture and the the sauce was sour tasting. When I was placing my order the girl the took my order her attitude was completely out of line. My significant other order food as well and they got his order wrong. Will not be returning.
Atmosphere: 2
Food: 2
Service: 1
YUUUUUUMMM! it's always hood and the food is always fresh. Honestly, the beer-battered fries are INCREDIBLE!!!!! I'd go here to eat every day if I could afford it.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Been here twice. Had a sandwich and burger and both were really good and filling. Ingredients seem fresh and service is fast. If you’re looking for a quick lunch option then this is a great choice.
Atmosphere: 4
Food: 5
Service: 5
Service was great.
Atmosphere: 4
Food: 3
Service: 5
First time going to the Grotto and was not disappointed. They have burgers, chicken sandwiches, salads, tacos, and appetizers. When you walk in the menu board is on the left, you look over it, and then order and pay at the register. The only negative that I have is that they try to pressure you into providing a tip immediately by having the tip screen pop up before you can pay. The only service they provide is bringing you your order. You get your own drinks, silverware, condiments, napkins, and refills so I am not sure why they ask for a tip. Anyway, the food was great. My wife ordered the grilled chicken meal with two sides. She got the side salad and sweet potato fries. She loved everything about it. The chicken was moist, the fries crunchy, and salad wonderfully seasoned. I ordered the Swiss burger and fries. The fries were hot and crispy and the burger was delicious with the house made aioli sauce. The only issue was that the burger was a tad dry, but not enough to say it wasn't delicious. We also ordered the chips and caso appetizer which was really good with the caso having a nice kick to it. Would return to try something else.
Kid-friendliness: Some kids meals were available.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Grilled Chicken, Grotto Burger
The food is great!! Workers are usually very friendly. I love this place. The atmosphere is nice. Food is affordable too.
Kid-friendliness: Lots of kid friendly menu options!
Atmosphere: 5
Food: 5
Service: 4
This was my second time coming here and the first time was great I had no complaints. This time I ordered a salad to go and I’d say mediocre at best. The quality wasnt what you expect for a $15+ salad. The lettuce was not fresh and starting to wilt, the tomatoes are soft and mushy. I would not spend the money here again for this quality
Atmosphere: 4
Food: 1
Service: 4
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