Tropical Smoothie Cafe

I was here on tuesday night week of newyears eve
Trying to pickup order
2 ppl working
1 guy in back and teenage girl in front
No greeting they didnt even acknowledge me and it wasnt busy either
The girl acted annoyed & bored to even deal with me
I guess nobody at work or home taught these 2 manners custmer sevice skills or ppl skills ?????
Come On tropical smoothie you can do better !!!!
If you cared that person would not still be working there with other reviews looks like this is ongoing problem you continue to ignore

Love their smoothies and food. Quick service

Atmosphere: 5

Food: 5

Service: 5

Always good!

Atmosphere: 5

Food: 5

Service: 5

I’ve been ordering the same smoothie almost daily for over a year. It seems as of late there is zero consistency in the flavor and thickness of my shake. It makes me wonder if I am getting the add-ons in the shake or if it is just frivolously being made.

Multiple times I have tried to have food delivered, there's always something missing, or my order is wrong. I did love tropical smoothies food. Unfortunately you have lost a customer due to not being able to process a refund, or resolve the issue. I will not go through doordash for a refund since I did not order/pay for the food through DoorDash. I ordered the through food through your app and did not receive my food again. I have had to call multiple times to try to get this one transaction fixed. I'm very disappointed.

Atmosphere: 1

Food: 1

Service: 1

I love going to tropical smoothie to try their new creations! My go to is a Bahama Mama add extra white chocolate! And their peanut butter granola honey banana flatbread 🤤🤤 delicioso 💟

Atmosphere: 4

Food: 4

Service: 4

First walked in, didn’t get greeted and stood at the counter for a few minutes before the girl behind the counter said anything, took my order and the cashier Evannai looked miserable and had attitude, I asked for plant based protein and she said they were out. When she sat the smoothies down at our table she threw the straws down and huffed as she turned and walked away, as she was walking away she whispers to the other girl on the floor who gave us our food, was not pleased by the service, if you don’t like your job, find a new one. It shouldn’t be taken out on the people who help you make a paycheck. Thought this location would be better than the northside, not even close.

Atmosphere: 2

Food: 2

Service: 1

Skyler Z was a sweetie while taking my order and answering my questions. I really appreciated her!

Service: 5

Very casual place. One orders at the counter. It was very busy. I got my food right away, but I noticed others waited several minutes. I had a Thai chicken wrap which was excellent. Everyone i was with enjoyed what they ate.

Atmosphere: 5

Food: 5

Service: 5

It feels like i just walked through the beach into this smoothie place, the music and design and artwork make it so fun! Im a huge fan of the smoothies, too, of course. Beach bum is the best one. They also have healthy options i believe.

Great place for a smoothie or a snack

Atmosphere: 5

Food: 5

Service: 5

Employees refused to serve us during open hours. Excuse: there’s only three of us. ???
The employees proceeded to make faces and mock us through the window. Will be calling until these people are reprimanded.

Atmosphere: 1

Food: 1

Service: 1

Fair price for great smoothies!!!

Atmosphere: 5

Food: 5

Service: 5

Ordered my food with the modification no tomato and it definitely came with tomatoes on it. 😕

Atmosphere: 3

Food: 3

Service: 4

They never clean their equipment there is roaches everywhere and they paint over black mold is all over the kitchen please be safe and don't eat here