Tropical Smoothie Cafe

Feels great to pick up food, drive all the way home & have to eat this. Thanks guys. do better

Atmosphere: 1

Food: 1

Service: 1

Food was exactly what I was looking for! Workers were short with customers and there was a young child running around in the kitchen though which is a health and safety hazard

Parking: Very small lot

Recommended dishes: Peanut Butter Cup, Chicken Pesto

The family and I stopped here after going to the Aquarium because they had vegetarian options for my wife and one of my sons. Upon arrival, there was no one to greet us but I could hear a few employees talking in the kitchen area. At that point, it wasn't a big deal, to me because we had not figured out what we were ordering yet. When myself and a party of 6 people had decided what we wanted to eat, no one had came to even acknowledge our presence, even though I could still hear multiple employees chatting in the back area. All told, we were probably there at least a minute, and we had a long way to travel still. I wanted to let the employees know that we were there and ready to order. I called out "Hello." as a way to let someone know that we were there. I wasn't rude or mean, I just simply wanted someone to acknowledge our existence, which had not been done still.

A few employees finally peeked their heads out and one of them greeted us, while I heard another employee say to another one in hushed tones that I was "Ignorant". I asked both my wife and her sister if I heard that correctly, and they both informed me that they heard the same thing. One employee came out and began to service us, but at that point, my appetite for eating at this establishment was gone. I did not trust that I would be granted decent customer service, and questioned if I would be given decent food. I took my youngest child and waited in the car while my sister in law ordered food.

I think my wife bought my daughter a smoothie, but they also were out of the vegetarian options in terms of sandwiches and wraps, so we had to eat elsewhere anyways.

I understand that establishments get busy every now and then, but a simple acknowledgement when we arrived would have sufficed in terms of customer service. I recommend you give your employees better training or just hire better employees. I did not appreciate being called "Ignorant" (which is improper usage of the word for what she was intending, but that's a different story.) for simply wanting to be serviced at your establishment.

Atmosphere: 1

Food: 2

Great service 👏 friendly staff, and manager...Smoothie always hit the spot especially after my workout!

Every item I've tried had been so good. My favorite is chicken back ranch wrap and caramelized pineapple and blimey limey

Atmosphere: 4

Food: 5

Service: 5

They can’t seem to get a smoothie right. Full of fruit chunks, paid extra for peanut butter and 9/10 times they don’t put it in the smoothie at all.

Atmosphere: 1

Food: 1

Service: 1

Very good would be 5 stars if their base wasn’t pre made and frozen

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Online

This is the place! Good people, good food. The service here is 10/10. Every time I go in right at open I have been there at 0700 when it’s busy and slow. Both times the food is great no wait time and always positive attitudes! The guys name is Zach but didn’t catch the lady that was there with him but both great and good cooks! Promote these people!!!

Atmosphere: 5

Food: 5

Service: 5

I came in while working, and I thought I'd try a peanut butter cup smoothie, but I added oats! It was DELICIOUS. This place was super clean, and the worker was very helpful when I asked about the smoothies. I highly recommend giving them a try if you like smoothies!

Kid-friendliness: They can make child smoothies!

Atmosphere: 5

Food: 5

Service: 5

The Lobby was clean and the food was delicious but the service was bad. The man taking orders in the black hoodie kept on needing me to repeat myself while he had a earbud in listening to music…

Atmosphere: 3

Food: 4

Service: 1

I've been here a couple times and each time my smoothies are great! I love that they use such big cups too because I feel like I can't stop drinking once I start! Lol definitely recommend. I've never had any of the food, but my friend loves it and says it's 10/10

Atmosphere: 4

Food: 5

Service: 5

my mangos were rotten, gooey, and tasted so bad

Atmosphere: 3

Food: 1

Service: 3

I've been here a couple times and each time my smoothies are great! I love that they use such big cups too because I feel like I can't stop drinking once I start! Lol definitely recommend. I've never had any of the food, but my friend loves it and says it's 10/10

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sunshine Smoothie

I have always been happy with the smoothies I get from the store. Just please advise staff not to place stickers onto drink lids. The condensation causes the stickers to separate and leave paper and glue that is difficult to remove. If were to use the lid as intended I would have to shove the paper and glue into my drink.

Atmosphere: 4

Food: 5

Service: 5

ample room to eat at tables inside, and curtious employees, made it a good place to stop by for a quick bite and a refreshing smoothie.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Quesadilla