Our college program used the bakery and they came through. The baker was amazing during the whole process. Answered questions and made the whole experience perfectly smooth and outstanding. The cakes turned out fantastic, they tasted and looked great too. The cakes were a hit! Thank you.
Laken Romines
After several days of calling I finally was able to get someone to answer to order a cake for my sons birthday. I ordered the cake nearly a week in advance however it looked just thrown together when I recieved it. It was extremely sloppy, the writing was barely legible, the box it was in was too small so the sides were smashed, and the firetruck was stuck upside down in the front of the cake. When my sister-in-law went to pick it up she had to search for an employee to get the cake for her bc the bakery was closed (at 3pm on a Monday) Its obvious that just a random employee decorated the cake and bot someone who actually knows how, so of course I am extremely unhappy that I was charged full price ($25) for a cake that looks like a child decorated it. Why would Walmart even take a custom cake order if they dont have employees to make them is a mystery to me. Whats really sad is Im pretty sure even if I was to go up there and complain I wouldnt get a refund. Below is the photo of what I ordered, then photos of what I recieved.
Our college program used the bakery and they came through. The baker was amazing during the whole process. Answered questions and made the whole experience perfectly smooth and outstanding. The cakes turned out fantastic, they tasted and looked great too. The cakes were a hit! Thank you.
After several days of calling I finally was able to get someone to answer to order a cake for my sons birthday. I ordered the cake nearly a week in advance however it looked just thrown together when I recieved it. It was extremely sloppy, the writing was barely legible, the box it was in was too small so the sides were smashed, and the firetruck was stuck upside down in the front of the cake. When my sister-in-law went to pick it up she had to search for an employee to get the cake for her bc the bakery was closed (at 3pm on a Monday) Its obvious that just a random employee decorated the cake and bot someone who actually knows how, so of course I am extremely unhappy that I was charged full price ($25) for a cake that looks like a child decorated it. Why would Walmart even take a custom cake order if they dont have employees to make them is a mystery to me. Whats really sad is Im pretty sure even if I was to go up there and complain I wouldnt get a refund. Below is the photo of what I ordered, then photos of what I recieved.
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