McDonald's

Name: McDonald's
Address: 2321 Upper Bottom Rd, St. Charles, Missouri, 63303, US
Telephone: (816) 892-2705
Price range: $
Rating: 1.9

$ • Fast Food

Hours:
2321 Upper Bottom Rd, St Charles
(816) 892-2705

About McDonald's

McDonald's is a typical restaurant where the food is as expected. It works when in a pinch for time. This location is one of the new concept stores where ordering is done primarily on kiosks, and there is not a drink machine on the floor. The experience can vary. Some note the food has always been fresh with no issues with accuracy, while others find the food quality so-so, with French fries that have seen better days and soda having zero carbonation. Specific meals like the fish sandwiches are mentioned.

Service and operations receive mixed feedback. Some have never had major issues, while others report orders, even via the app, are usually missing something or are wrong. One visit involved an alarmingly long wait for food, and the service was not that well, with a staff member shooting a look. The drive-through can be problematic, with staff sometimes difficult to understand. The physical location is at least clean and in a semi-convenient spot, but the parking lot can be an issue, described as very slippery with snow and ice and having a problematic entrance layout. Some recommend a different McDonald's location for a more noteworthy experience. Overall, while some see improvement, the price is considered too high for the quality, and the restaurant still has a way to go.