McDonald's

Name: McDonald's
Address: 3701 Elm St, St. Charles, Missouri, 63301, US
Telephone: (636) 443-0554
Price range: $
Rating: 2

$ • Fast Food, Burgers, Coffee Shops

Hours:
3701 Elm St, St Charles
(636) 443-0554

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About McDonald's

McDonald's is a popular local restaurant, known for its fish sandwich special and attentive service. One customer mentioned their positive experience with a staff member named John, who showed kindness and respect to a group of special needs individuals. However, there have been inconsistencies in food quality, with some customers reporting fresh burgers and fully filled fries, while others experienced less fresh burgers and insufficiently filled fries. Despite this, the restaurant's efficient service and fresh food have earned praise from customers.

Recently, some customers have faced issues with staff behavior and food quality. One customer shared that ordering ahead via the app is a good way to ensure quick pickup. Another mentioned a negative experience at the drive-thru, where their order was incomplete and staff member was rude, rolling her eyes and sarcastically wishing them a nice day. This was a new employee at the location on Elm St in St. Charles, MO. Additionally, there are reports of the food being old, even during busy hours, and a preference for longer wait times to receive better quality meals. Customers also noted that service at the speaker can be inconsistent, with some being served first despite waiting longer. Overall, while the restaurant remains popular for its food and quick service, recent reviews suggest that food freshness and staff friendliness could improve.