Twice I've been to the location on Belt Drive. I'm in a box truck and it will not fit through your drive thru and you absolutely refuse to sell my lunch from your drive thru window if I walk up.
When restaurants see my truck and realize it won't fit in their drive thru they usually want my business and will at least sell me food at the window.
NOT CABANA....
I get that you're short staffed...but it wouldnt kill you to sell me lunch from the drive thru window when your walk up window is closed.
I guess route drivers aren't welcome at Cabana....
Michael Smith
I have to lower my stars this time went through drive thru tonight 9 13 25 didn't hear what the girl said she raised her voice at me then when i got to the window she turned her back to me standing there talking with a young man
Food: 5
Service: 1
Recommended dishes: Sandwich, Onion Rings
Rhonda Eads
Was there August 30, 2025. Stood at the window 10 minutes before anyone came to take our order. We both ordered a hurrican I had 4 little pieces of the topping in mine. My husband order was not correct he asked for no whip topping and when he told them instead of making a new on they just took it off the top and gave it back. People before us they messed up their order gave them something they were allergic to on their sandwich. It was a big disappointment. Use to be my favorite place to go.
johnny eads
Worst customer service at tue window. Stood at the windows for atleast 10 minutes waiting for someone to come take our order. They wouldn't come to the windows till they got all the customers in the drive through taken care of. The lady in front of ordered a fish sandwich with no tartar sauce cause she's allergic to it. When it came out had tartar sauce on it. I ordered my hurricane with no whip cream and it came with whip cream. Terrible customer service
Kelly George (Bellababy)
Always a long line. Great ice cream tho!
Robert Bray
Just not my cup of tea sorry. My family loved it Just not for me.
Cheryl Carpenter
I gave 3 stars because I usually get great service and food but today was a disappointment. I only ordered a vanilla waffle cone. I wish I took a picture. To give you an idea how empty the waffle cone was, the ice cream fell sideways inside the con The flavor of the ice cream wasn't great either. They usually fill the cone full and the top of the ice cream is taller than the cone. Not today. Somebody needs to be retrained. I should have asked for it to be done over. Again, I usually get great service and great food.
david corman
There food is good
Shad Baird
Always good food and ice cream. But got banana split instead of a strawberry shortcake with bananas. It was still good but would have liked what I ordered.
Jerry Stevenson
Ordered a large turtle, buy one, get 1 free. They filled it up half way, so it's like paying for small ones. The girl didn't even give me my change back. I had to ask and it took a calculator and 5 minutes to figure it out. Then She thought I was arguing with Her to get my money back. Won't be back.
The one on the avenue is way better. We stood outside for a long time to get our order taken. It took someone over 5 minutes just to get a water refill and even longer for my son to order 1 ice cream. The drive thru was hardly moving too and looking through the window there was a lot of standing around and socializing. We also got no napkins on a hot day with ice cream. So I got to get back into my car with nasty hands. We will go to the one on the avenue moving forward.
Brent Newkirk
I love the ice cream at Cabana! It is light but creamy soft serve. Their Hurricanes and Sundaes are creative but recognizable, and they have the tallest twist cones in Saint Joseph. If you order a large ice cream cone, be prepared for an event!
James Buller
Very busy place
NakiaRandy NobleRogers
they always have good food and service with a smile
Twice I've been to the location on Belt Drive. I'm in a box truck and it will not fit through your drive thru and you absolutely refuse to sell my lunch from your drive thru window if I walk up.
When restaurants see my truck and realize it won't fit in their drive thru they usually want my business and will at least sell me food at the window.
NOT CABANA....
I get that you're short staffed...but it wouldnt kill you to sell me lunch from the drive thru window when your walk up window is closed.
I guess route drivers aren't welcome at Cabana....
I have to lower my stars this time went through drive thru tonight 9 13 25 didn't hear what the girl said she raised her voice at me then when i got to the window she turned her back to me standing there talking with a young man
Food: 5
Service: 1
Recommended dishes: Sandwich, Onion Rings
Was there August 30, 2025. Stood at the window 10 minutes before anyone came to take our order. We both ordered a hurrican I had 4 little pieces of the topping in mine. My husband order was not correct he asked for no whip topping and when he told them instead of making a new on they just took it off the top and gave it back. People before us they messed up their order gave them something they were allergic to on their sandwich. It was a big disappointment. Use to be my favorite place to go.
Worst customer service at tue window. Stood at the windows for atleast 10 minutes waiting for someone to come take our order. They wouldn't come to the windows till they got all the customers in the drive through taken care of. The lady in front of ordered a fish sandwich with no tartar sauce cause she's allergic to it. When it came out had tartar sauce on it. I ordered my hurricane with no whip cream and it came with whip cream. Terrible customer service
Always a long line. Great ice cream tho!
Just not my cup of tea sorry. My family loved it Just not for me.
I gave 3 stars because I usually get great service and food but today was a disappointment. I only ordered a vanilla waffle cone. I wish I took a picture. To give you an idea how empty the waffle cone was, the ice cream fell sideways inside the con The flavor of the ice cream wasn't great either. They usually fill the cone full and the top of the ice cream is taller than the cone. Not today. Somebody needs to be retrained.
I should have asked for it to be done over. Again, I usually get great service and great food.
There food is good
Always good food and ice cream. But got banana split instead of a strawberry shortcake with bananas. It was still good but would have liked what I ordered.
Ordered a large turtle, buy one, get 1 free. They filled it up half way, so it's like paying for small ones. The girl didn't even give me my change back. I had to ask and it took a calculator and 5 minutes to figure it out. Then
She thought I was arguing with Her to get my money back. Won't be back.
Restaurantji Recommends
My dog loves the pup cups
The one on the avenue is way better. We stood outside for a long time to get our order taken. It took someone over 5 minutes just to get a water refill and even longer for my son to order 1 ice cream. The drive thru was hardly moving too and looking through the window there was a lot of standing around and socializing. We also got no napkins on a hot day with ice cream. So I got to get back into my car with nasty hands. We will go to the one on the avenue moving forward.
I love the ice cream at Cabana! It is light but creamy soft serve. Their Hurricanes and Sundaes are creative but recognizable, and they have the tallest twist cones in Saint Joseph. If you order a large ice cream cone, be prepared for an event!
Very busy place
they always have good food and service with a smile
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