Absolute terrible service this morning and also had a hair in the glaze on one of my donuts.
Atmosphere: 1
Food: 1
Service: 1
Dave Ayers
What the hell? Got some glazed donuts today and when I reached into the bag… what? Donuts look like someone put them in bag and just mangled the donuts! Glaze was wet and made donuts soggy! You seen the donuts when you put them in bag, should have known better!
Atmosphere: 3
Food: 1
Service: 3
Gina Pennington
We got coffee. The coffee was great and the service was good, but the drive through is so cramped and on a slanted surface.. We were barely able to get in there because the line went out into the road... Seems like some corporate greed may be at play with the design ? ... obviously have enough customers to make a better/safer space for customers to pull into to get their coffee and donuts ?♀️
Parking: Super cramped for drive through, especially if they are busy.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Donuts
Dustin Jeude
So first off, they never have donuts unless you hit them first thing when they open. And secondly, you have to watch this location with what they charge you. If you order a milk substitute the menu says $0.50, they double it and charge $1.00. when asked about it a few times they said "That's what we were taught to do". This is the only store I've visited that does this so who knows what other shady things they do. Just save yourself the worry and go-to the north belt location.
Atmosphere: 1
Food: 1
Service: 1
EI T
It doesn't cost too much to update your hours online and on Google to reflect the actual time you're open until. Google MAPS says 7:00 p.m. thank you for making me make a trip for no reason.
a a
every single one of the workers here acts illiterate
Kelly Thomas
Ordered 4 coffees and 4 donuts on the app. When I got to the store, they had none of the donuts we ordered (were out by noon apparently) so I asked for a refund of our donut purchase price. I was told no, they couldn't do that. I asked for a gift card for the purchase price of the donuts. I again was told no. I was told they could put my name on a list at the store for a free donut next time but we were traveling through and don't live in the same town. There advice to me was to email the company and ask for my money back. This is completely unacceptable that I gave them my money and got no product in return and then they refused to give me any of my money back.
Atmosphere: 1
Food: 1
Service: 1
Tj Marschel
First time in dunkin in 15 years and they didn't have any doughnuts. I placed an order on the app as a guest and I was told I could come back tomorrow. I can't cancel the order anywhere. I stopped by on April 15th. So I'm not driving 30 minutes from home to get 4 Doughnuts. So I have to go to town on Thursday the 20th and we will see if they still honor my order or not. If they do then I'll delete this review. Otherwise stay away from this scammy store.
Atmosphere: 1
Food: 1
Service: 1
Gracie Walker
Staff is very disrespectful and simply act as if they can not be bothered.
L Larry
When read the reviews I was stunned. I read a few Karen's and Brandon's lame excuses on their orders. Yo, go back around and ask them to remake it, and they will. I've never had a bad experience with this particular Dunkin. You guys are the best. I'm from Massachusetts, and there's a Dunkin on every other block. So, when I moved to St Joseph, MO by default I was so damn happy to find a few here. You guys from the South Belt store are friggin awesome!!!!!!!!
Typical daily experience of mediocre donuts this week. Straight from the freezer, thawed out, thrown into a box. Now if you want real donuts...Big Sky Donuts is where it's at!! Fresh made with more bang for the buck! ;)
B-Ball Diaries
It doesn't cost too much to update your hours online and on Google to reflect the actual time you're open until. Google MAPS says 7:00 p.m. thank you for making me make a trip for no reason.
Dakota Davis
Might be "nit picking" a little bit but I have changed my review due to second drive through lane being closed. Only using the one backs traffic up on Seneca and belt hwy
Perry Chilcoat
When the time saysClose at 7:00And they're all done walking out at 6:45I guess that an extra 15 minutes don't matter
Absolute terrible service this morning and also had a hair in the glaze on one of my donuts.
Atmosphere: 1
Food: 1
Service: 1
What the hell? Got some glazed donuts today and when I reached into the bag… what? Donuts look like someone put them in bag and just mangled the donuts! Glaze was wet and made donuts soggy! You seen the donuts when you put them in bag, should have known better!
Atmosphere: 3
Food: 1
Service: 3
We got coffee. The coffee was great and the service was good, but the drive through is so cramped and on a slanted surface.. We were barely able to get in there because the line went out into the road... Seems like some corporate greed may be at play with the design ? ... obviously have enough customers to make a better/safer space for customers to pull into to get their coffee and donuts ?♀️
Parking: Super cramped for drive through, especially if they are busy.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Donuts
So first off, they never have donuts unless you hit them first thing when they open. And secondly, you have to watch this location with what they charge you. If you order a milk substitute the menu says $0.50, they double it and charge $1.00. when asked about it a few times they said "That's what we were taught to do". This is the only store I've visited that does this so who knows what other shady things they do. Just save yourself the worry and go-to the north belt location.
Atmosphere: 1
Food: 1
Service: 1
It doesn't cost too much to update your hours online and on Google to reflect the actual time you're open until. Google MAPS says 7:00 p.m. thank you for making me make a trip for no reason.
every single one of the workers here acts illiterate
Ordered 4 coffees and 4 donuts on the app. When I got to the store, they had none of the donuts we ordered (were out by noon apparently) so I asked for a refund of our donut purchase price. I was told no, they couldn't do that. I asked for a gift card for the purchase price of the donuts. I again was told no. I was told they could put my name on a list at the store for a free donut next time but we were traveling through and don't live in the same town. There advice to me was to email the company and ask for my money back. This is completely unacceptable that I gave them my money and got no product in return and then they refused to give me any of my money back.
Atmosphere: 1
Food: 1
Service: 1
First time in dunkin in 15 years and they didn't have any doughnuts. I placed an order on the app as a guest and I was told I could come back tomorrow. I can't cancel the order anywhere. I stopped by on April 15th. So I'm not driving 30 minutes from home to get 4 Doughnuts. So I have to go to town on Thursday the 20th and we will see if they still honor my order or not. If they do then I'll delete this review. Otherwise stay away from this scammy store.
Atmosphere: 1
Food: 1
Service: 1
Staff is very disrespectful and simply act as if they can not be bothered.
When read the reviews I was stunned. I read a few Karen's and Brandon's lame excuses on their orders. Yo, go back around and ask them to remake it, and they will. I've never had a bad experience with this particular Dunkin. You guys are the best. I'm from Massachusetts, and there's a Dunkin on every other block. So, when I moved to St Joseph, MO by default I was so damn happy to find a few here. You guys from the South Belt store are friggin awesome!!!!!!!!
Food: 1
Service: 2
Restaurantji Recommends
Terrible selection
Typical daily experience of mediocre donuts this week. Straight from the freezer, thawed out, thrown into a box. Now if you want real donuts...Big Sky Donuts is where it's at!! Fresh made with more bang for the buck! ;)
It doesn't cost too much to update your hours online and on Google to reflect the actual time you're open until. Google MAPS says 7:00 p.m. thank you for making me make a trip for no reason.
Might be "nit picking" a little bit but I have changed my review due to second drive through lane being closed. Only using the one backs traffic up on Seneca and belt hwy
When the time saysClose at 7:00And they're all done walking out at 6:45I guess that an extra 15 minutes don't matter
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