We normally love McAlister's Deli, but this time it was just off. Not sure if it's the location or an "updated"menu. 🙁
Atmosphere: 4
Food: 2
Service: 4
Nathan Taylor
I've visited this location a dozen times in the last 6 months. Generally they are great but recently I have had issues with them not putting my order out at the carryout shelves. Today I arrived after ordering in the app. Nothing was on the shelves, another customer was waiting, and so I stepped to the side. An employee was cleaning the counter in the carryout area and she smiled at me but never said anything to me so I assumed no orders were ready. I took a seat and waited. After my order ready time had passed by 5 min I went to the counter just as an employee brought out three orders. She called out the names; none of those people were present. She then asked my name and I told her. She reached back to a hidden set of shelves and retrieved my order which had apparently been sitting there the entire time since before I arrived. Disappointing.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Club Sandwich
Carla Crandall
I ordered delivery through the McAlister’s app, and it was canceled by the store just a little over 90 minutes later. I never received a refund even though the manager, through email, said it had been done the next day. It is more than 12 days now, and I never received a response to my email reply to the manager that said I did NOT receive a refund. This manager needs to be fired ASAP. Their name is Mayzie Payeur.
Service: 1
Tom Etherton
This store is in terrible condition. The service truck the counter is poor. The ice was empty at the beginning of lunch. The mens restroom was a mess. The soap dispenser broken.
Atmosphere: 3
Food: 3
Service: 3
Jonetta Jones
We love to stop in and get something yummy while we are running errands but it is always so hard to choose.
I had a meeting scheduled on my lunch today, so I ordered delivery from McAlister's Deli, that way I could have something quick to eat before. 1150A-Order says delivered, but never came. I called Mcalisters and they use a third party, so it was a difficult situation to navigate. By 1215, a lady called me and ultimately whatever delivery driver that picked it up had failed, so she sent one of her OWN employees down to deliver a fresh meal with an added bonus. She didn't know that I had a meeting scheduled and that 12-1 window was all I had to get something to eat. She also didn't know that I was getting usedtia new work schedule and had missed breakfast that morning. I wish I would have got her name, because she ultimately saved the day! A fed nurse is always better than a hungry nurse😂 Thanks so much for excellent customer service💓
Roger Brown
Had there Chili today do not recommend. Either remove or improve the recipe. Like add beans & onion. What I had goes on Chili dogs.
Atmosphere: 4
Food: 3
Service: 5
amyzzz 89
First time here. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Wendy Davis
Good food, good service and the best iced tea I have ever had! Seating inside and out.
Atmosphere: 5
Food: 5
Service: 5
Terry Fisher
Food wasn't as good as usual. The baked potato had a weird taste. Soup was running. Not thick like they're normal broccoli and cheese soup. The floor was so sticky everywhere. Your shoes stuck to it. The tables were dirty. But the help was friendly. It took forever to get orders out and that's not like them.
We normally love McAlister's Deli, but this time it was just off. Not sure if it's the location or an "updated"menu. 🙁
Atmosphere: 4
Food: 2
Service: 4
I've visited this location a dozen times in the last 6 months. Generally they are great but recently I have had issues with them not putting my order out at the carryout shelves. Today I arrived after ordering in the app. Nothing was on the shelves, another customer was waiting, and so I stepped to the side. An employee was cleaning the counter in the carryout area and she smiled at me but never said anything to me so I assumed no orders were ready. I took a seat and waited. After my order ready time had passed by 5 min I went to the counter just as an employee brought out three orders. She called out the names; none of those people were present. She then asked my name and I told her. She reached back to a hidden set of shelves and retrieved my order which had apparently been sitting there the entire time since before I arrived.
Disappointing.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Club Sandwich
I ordered delivery through the McAlister’s app, and it was canceled by the store just a little over 90 minutes later. I never received a refund even though the manager, through email, said it had been done the next day. It is more than 12 days now, and I never received a response to my email reply to the manager that said I did NOT receive a refund. This manager needs to be fired ASAP. Their name is Mayzie Payeur.
Service: 1
This store is in terrible condition. The service truck the counter is poor. The ice was empty at the beginning of lunch. The mens restroom was a mess. The soap dispenser broken.
Atmosphere: 3
Food: 3
Service: 3
We love to stop in and get something yummy while we are running errands but it is always so hard to choose.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli and Cheddar, Loaded Baked Potato, Grilled Chicken Salad
I had a meeting scheduled on my lunch today, so I ordered delivery from McAlister's Deli, that way I could have something quick to eat before.
1150A-Order says delivered, but never came.
I called Mcalisters and they use a third party, so it was a difficult situation to navigate.
By 1215, a lady called me and ultimately whatever delivery driver that picked it up had failed, so she sent one of her OWN employees down to deliver a fresh meal with an added bonus.
She didn't know that I had a meeting scheduled and that 12-1 window was all I had to get something to eat. She also didn't know that I was getting usedtia new work schedule and had missed breakfast that morning. I wish I would have got her name, because she ultimately saved the day! A fed nurse is always better than a hungry nurse😂
Thanks so much for excellent customer service💓
Had there Chili today do not recommend. Either remove or improve the recipe. Like add beans & onion. What I had goes on Chili dogs.
Atmosphere: 4
Food: 3
Service: 5
First time here. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Good food, good service and the best iced tea I have ever had! Seating inside and out.
Atmosphere: 5
Food: 5
Service: 5
Food wasn't as good as usual. The baked potato had a weird taste. Soup was running. Not thick like they're normal broccoli and cheese soup. The floor was so sticky everywhere. Your shoes stuck to it. The tables were dirty.
But the help was friendly. It took forever to get orders out and that's not like them.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Always a FAVORITE!
Atmosphere: 5
Food: 5
Service: 5
I'm single order my meals quite often, this is first time Ive ordered here , excellent quality very satisfied with it.
Food: 5
Service: 5
It's all good
Atmosphere: 5
Food: 5
Service: 5
Wonderful clean place with fantastic food. Service was fantastic today!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato
First time.
Atmosphere: 5
Food: 5
Service: 5
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