I was very disappointed with the sausage muffins this morning... Looks like they threw them together really fast..there was oil all over the meat and the bread and even the yellow wrappers they used to wrap them up. Really gross
Atmosphere: 4
Food: 2
Service: 4
Jerzie Winder
food was cold
Chandra McCarty
I was really disappointed with my experience. There were multiple customers waiting at the counter, and no cashier in sight for over five minutes. No acknowledgment, no “we’ll be right with you,” nothing. We were just standing there waiting to order until I finally had to call out for someone. Customer service matters. Even if you’re busy, acknowledging customers goes a long way. Unfortunately, this visit felt unorganized and poorly managed. I hope they improve their front counter service because this was not a good experience.
Atmosphere: 1
Food: 2
Service: 1
Bill Mansfield
When we entered, we had to wait a few minutes just to get someone to come to the counter and when we replied we are still deciding, they literally rolled their eyes and huffed. Like they had some place else to be? With that said, he did take the order correct but the end product was nasty. Fries were almost cold and taste old. We ordered them cooked extra crispy. The crew we interacted with at this particular McDonald's needs either a refresher or be taught the art of customer service. I will drive out of my way to go somewhere else next time.
Atmosphere: 4
Food: 2
Service: 1
Kathy Dafford
Used my online order code and was in and out of the drive-thru in NO TIME!!
Atmosphere: 3
Food: 3
Service: 5
colleen tisdale
Best mcdonald in town
Atmosphere: 5
Food: 4
Service: 5
Jamie Johnson
I generally use mobile ordering and pickup at the drive thru. It's just easier plus you can use points in the app. There is almost always some mistake with the order so I usually just go ahead and check everything right there in the line so I don't have to go all the way back around. Maybe I shouldn't do it that way but it's faster in the long run. Nothing worse than cold fries.
Food: 3
Service: 3
Anthony Jackson
Somehow they gave me a spicy mc-chicken instead of a regular one so I tossed it. Waste of three dollars.
Food: 2
Service: 3
Carol Foster
I've been to all of the McDonald's here in Saint Joseph MO and by far this is the best one we have.
Order the box of cookies through drive-thru and they was just thrown in the box all stuck together and the lady just basically threw the food out the window
Atmosphere: 1
Food: 1
Service: 1
Mike Snook
A new low, even for McDonald's, if you value your time, money and intestinal health, stay far away from this place, they do not care about anything, but taking your money and at least 75% of the time, not getting your order, right. No customer service. Awful food. So bad that it is false advertising. This pic shows their proud work. The service they provide is worth nowhere near the price charged.
Atmosphere: 1
Food: 1
Service: 1
Mason Taylor
Asked for extra pickles on a burger. They put 1 singular pickle on it.
Our server was amazing.
Atmosphere: 5
Food: 5
Service: 5
I was very disappointed with the sausage muffins this morning... Looks like they threw them together really fast..there was oil all over the meat and the bread and even the yellow wrappers they used to wrap them up. Really gross
Atmosphere: 4
Food: 2
Service: 4
food was cold
I was really disappointed with my experience. There were multiple customers waiting at the counter, and no cashier in sight for over five minutes. No acknowledgment, no “we’ll be right with you,” nothing. We were just standing there waiting to order until I finally had to call out for someone.
Customer service matters. Even if you’re busy, acknowledging customers goes a long way. Unfortunately, this visit felt unorganized and poorly managed. I hope they improve their front counter service because this was not a good experience.
Atmosphere: 1
Food: 2
Service: 1
When we entered, we had to wait a few minutes just to get someone to come to the counter and when we replied we are still deciding, they literally rolled their eyes and huffed. Like they had some place else to be?
With that said, he did take the order correct but the end product was nasty. Fries were almost cold and taste old. We ordered them cooked extra crispy.
The crew we interacted with at this particular McDonald's needs either a refresher or be taught the art of customer service.
I will drive out of my way to go somewhere else next time.
Atmosphere: 4
Food: 2
Service: 1
Used my online order code and was in and out of the drive-thru in NO TIME!!
Atmosphere: 3
Food: 3
Service: 5
Best mcdonald in town
Atmosphere: 5
Food: 4
Service: 5
I generally use mobile ordering and pickup at the drive thru. It's just easier plus you can use points in the app. There is almost always some mistake with the order so I usually just go ahead and check everything right there in the line so I don't have to go all the way back around. Maybe I shouldn't do it that way but it's faster in the long run. Nothing worse than cold fries.
Food: 3
Service: 3
Somehow they gave me a spicy mc-chicken instead of a regular one so I tossed it. Waste of three dollars.
Food: 2
Service: 3
I've been to all of the McDonald's here in Saint Joseph MO and by far this is the best one we have.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was hot. Service was quick. Great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Order the box of cookies through drive-thru and they was just thrown in the box all stuck together and the lady just basically threw the food out the window
Atmosphere: 1
Food: 1
Service: 1
A new low, even for McDonald's, if you value your time, money and intestinal health, stay far away from this place, they do not care about anything, but taking your money and at least 75% of the time, not getting your order, right. No customer service. Awful food. So bad that it is false advertising. This pic shows their proud work. The service they provide is worth nowhere near the price charged.
Atmosphere: 1
Food: 1
Service: 1
Asked for extra pickles on a burger. They put 1 singular pickle on it.
Atmosphere: 3
Food: 1
Service: 3
Takes a while but always hot.
Atmosphere: 2
Food: 3
Service: 3
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