Subway
1405 Frederick Ave, St Joseph
(816) 279-7827
Recent Reviews
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i’m a DoorDash or in this store is always my least favorite subway to go to every other subway. The customer service is great. However there is one specific lady that works at this subway. She wears glasses and has a short black Afro and is always rude to DoorDash we understand you have to see that the order has been confirmed however, you do not have to be rude and disrespectful about it. I purposefully show my phone every single time and she always asks me a second time to show her that it was confirmed, even if I’ve already confirmed it with her vision able to see my phone. There is no reason to be disrespectful to a DoorDash unless we are disrespectful back and I don’t appreciate the service I consistently receive when picking up orders at this store. I believe it is an issue that needs to be corrected with her customer service. The other employees I have no issue with she is the only one who is consistently rude.
Service: 1
How about putting some actual meat on your sandwiches, ridiculous...all I taste is mayo and bread
Atmosphere: 3
Food: 2
Service: 3
Alma is the best so friendly
Atmosphere: 5
Food: 5
Service: 5
Went in for dinner Sandwiches. One employee working and super rude!! Asked a couple questions and she acted annoyed to answer. Cont to make online orders, while I waited a solid 20 min for her to start my order. Mind you, I was the only one in the store too!!
Atmosphere: 1
Food: 4
Service: 1
Ordered a toasted sub for my wife and was barely toasted, just the eges was toasted and she wouldn't even eat it. Yesterday 👎👎👎👎👎
The assistant manager, Alma, was amazing and went above and beyond her customer service duties. She was working alone when we visited, and she was pleasant and attentive to each customer. She had a very sweet demeanor and was all smiles! We picked up an online order and for the first time in my life, from every visit, and in any state in the USA, was my order hot, fresh, ready when I arrived, and fully fulfilled. She actually read and fully attended to the online special request section on the order page. This has NEVER happened before at any location in the country! NEVER! I was so stunned and pleased I had to go inside to see who fulfilled my order and personally meet, tip, and thank them for such great attention to detail and great service. It was Alma! She was perfect!! Thank you so much. You truly made our day!!! You deserve recognition for your superior work and a raise. You're a true asset to your employer!!! Thank you for putting in such great care and concern to your customer service. It's a true rarity in today's society, and it's truly appreciated!!! Sincerely!!! Subway is lucky to have you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey \u0026 Ranch Delite, B M T, All American Club, Spicy Italian, Raspberry Cheesecake Cookie
Does this subway do EBT?
It had been months since I had been to this Subway. The last time I was here was back in April. What really annoyed me is that Subway wouldn't accept $100.00 to use. It is money. What would they do as long a person came in with an order for 40 to 45 people from one person than what.!?
The day that I came in that I didn't have nothing pulled out. I was in the mood for Subway. The subs that I had that day was good.
Atmosphere: 5
Food: 5
Service: 5
Very fast and fresh and people there are well nice and are not in a hurry but for u to make u happy and what u want ur sandwiches like itself and the way u like it
Vegetarian options: What ever vegetables u want more less u can pick from different things of a selection
Dietary restrictions: Are good sandwiches and healthy for a dietary sandwhich
Kid-friendliness: Unknown they hook them up
Wheelchair accessibility: Easy entrance capabilitys
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doritos Nacho Cheese, Elite Chicken & Bacon Ranch, Cinnabon Footlong Churro, Sunchips Harvest Cheddar, Lays Baked Original, Auntie Anne's Footlong Pretzel, Vitamin Water xxx, All-Pro Sweet Onion Chicken Teriyaki, Subway Club
They were friendly and fast, tasted great.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Doritos Nacho Cheese, Sunchips Harvest Cheddar, Cookies
Restaurantji Recommends
The poor lady behind the cashier was overworked during a lunch rush. However she was also super rude to my boyfriend because hes socially awkward and tried to make small talk with her.
A cool place with cool employees
Atmosphere: 5
Food: 5
Service: 5
Kinda pricey now. Tiny store...evening crews always make my sandwiches right.
Atmosphere: 3
Food: 4
Service: 5
Stacey was absolutely rude when I talked to her, and so was Daren. The worst customer service I have ever received, will never spend another dollar at this subway!
Atmosphere: 1
Food: 1
Service: 1
Kinda pricey now. Tiny store...evening crews always make my sandwiches right.
Atmosphere: 3
Food: 4
Service: 5
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