If I could give 0 stars I would, I called the store and the manager said there is 5 or 6 people working but I've been 2nd in this line for 15 minutes and watched 9 or 10 cars leave while waiting to even reach the window. The manager was rude and said we are busy. Clearly but 5 or 6 people should be pumping orders out as I type this review out I'm still sitting in drive thru. Something needs done.
Atmosphere: 1
Food: 3
Service: 1
Colin Banks
Redeemed my regular Mtn Dew Baja Blast Freeze for my birthday at this location and, yes they may have made the wrong item, but quickly corrected it, and instead of wasting supplies they gave me both drinks for free. Would come again. 10/10
Atmosphere: 5
Food: 5
Service: 5
CRC
Stop prioritizing drive through orders… the lobby is filled with people waiting on their orders yet the drive through keeps on cycling through.
Atmosphere: 1
Food: 1
Service: 1
Grant Baldwin
Good Taco Bell! Rebecca is always nice and welcoming. It’s nice to find places that still care.
To the management of this particular store at 320 N Belt —Why do you have an admitted policy of putting DoorDash drivers, and by extension, their customers—also YOUR customers—as the lowest priority—even going so far after your lobby closes late at night to make a DoorDash driver with two separate orders go back through and wait in your typically 10 to 15 car-long drive-through a SECOND time to pick up his other order like you did to me on Dec. 14 shortly after 11:30 P.M.?!
I mean, I fully understand from other experiences delivering with Taco Bell and McDonald's in St. Joe that fast food managers in this town somehow frequently forget the fact we are helping you sell your food by delivering it (which pays next to nothing as it is) and you could not care less that you waste our time with your policies of putting our orders at the lowest priority by default. But this is absolutely maddening.
I pulled up to the drive through, waited nearly 20 minutes until the ten-car long line progressed far enough that I could even tell them I had a DoorDash order, as soon as I began to move forward I got a second order.
In another ten minutes or so, when I finally got to the window to pick up the first, I told them about the second order and was told I'd have to go back around since the order wasn't ready yet. I questioned why I couldn't wait like everyone else that I just had to wait on myself. She said I just would have to go back around.
I would have unassigned the order but I was having trouble DoorDah's app and could not even continue with my first order, so I had to wait in line another 15 minutes or longer and go through again, and finally be able to leave your store and get on with both deliveries.
But what's even more irritating about this, is that when I pulled up the second time the same girl said my order was not ready and that I'll have to wait a minute!
I asked why she made me go around their drive-through a second time if I could have waited. And she said well I'm sorry but that's what I was told. I asked her if it was Taco Bell's policy and she said that was what her manager told her!
That was nearly AN ENTIRE HOUR it took just to PICK UP my two orders that made me $8, not to mention the gas and time to deliver them both. Why do you do this? WE ARE NOT YOUR EMPLOYEES, that you can tell to wait. We are there to pick up YOUR CUSTOMERS' FOOD. Whoever your manager is, that person is an idiot.
I think I'll try to not accept any more orders from Taco Bell, but if I do and this happenes again, tell your manager that I will not be moving and going back through the drive through. In fact, because of you, I spent nearly two hours, plus gas expenses to make $8. And to think it was to help you make money after you've done me this way? I would say that I'll never accept an order from your store, but the next time I get an order for you and you pull this I assure you I WILL NOT move my car until I receive all my orders, then I'll also have "car trouble" right in front of your drive-through. It'll be the darndest thing, it'll be a transmission problem and I'm thinking it'll be locked up so that I can't even roll it out of the way. If you want to play it that way, your call!
Atmosphere: 1
Food: 1
Service: 1
James Fenner
Very good place to eat
Atmosphere: 5
Food: 5
Service: 5
pizzamon 79
I was Completely ignored and 3 workers just standing around and the front counter and tables are dirty and need wiped down.
Atmosphere: 1
Food: 1
Service: 1
Chris Willette
Great service, fast speed. Some menu items taste great, others are sometimes bland. But always worth the value, and always affordable.
I went there and order $20 worth of food before I went to work. When I got to work I realized the whole order was wrong. I'm pregnant so I was craving a crunch wrap. Very disappointed.
jerron ragan
Asked a burrito with extra sauce and extra cheese. Got neither. But it was the smallest burrito I've ever gotten in 40 years. Great job team
Dylan Bartram
Very terrible customer service n asked for meat n cheese 3 times n still got my order wrong crazy step it up ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesy Gordita Crunch
chris desir
Calling someone the N word because YOU made them wait 30 minutes is crazy. Bye forever
If I could give 0 stars I would, I called the store and the manager said there is 5 or 6 people working but I've been 2nd in this line for 15 minutes and watched 9 or 10 cars leave while waiting to even reach the window. The manager was rude and said we are busy. Clearly but 5 or 6 people should be pumping orders out as I type this review out I'm still sitting in drive thru. Something needs done.
Atmosphere: 1
Food: 3
Service: 1
Redeemed my regular Mtn Dew Baja Blast Freeze for my birthday at this location and, yes they may have made the wrong item, but quickly corrected it, and instead of wasting supplies they gave me both drinks for free. Would come again. 10/10
Atmosphere: 5
Food: 5
Service: 5
Stop prioritizing drive through orders… the lobby is filled with people waiting on their orders yet the drive through keeps on cycling through.
Atmosphere: 1
Food: 1
Service: 1
Good Taco Bell! Rebecca is always nice and welcoming. It’s nice to find places that still care.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Bell
foods expensive
Atmosphere: 2
Food: 2
Service: 2
Drive thru wasn't very friendly
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Quesadilla, Ground Beef Burrito, Burrito Supreme, Nachos, Taco Bell
To the management of this particular store at 320 N Belt —Why do you have an admitted policy of putting DoorDash drivers, and by extension, their customers—also YOUR customers—as the lowest priority—even going so far after your lobby closes late at night to make a DoorDash driver with two separate orders go back through and wait in your typically 10 to 15 car-long drive-through a SECOND time to pick up his other order like you did to me on Dec. 14 shortly after 11:30 P.M.?!
I mean, I fully understand from other experiences delivering with Taco Bell and McDonald's in St. Joe that fast food managers in this town somehow frequently forget the fact we are helping you sell your food by delivering it (which pays next to nothing as it is) and you could not care less that you waste our time with your policies of putting our orders at the lowest priority by default. But this is absolutely maddening.
I pulled up to the drive through, waited nearly 20 minutes until the ten-car long line progressed far enough that I could even tell them I had a DoorDash order, as soon as I began to move forward I got a second order.
In another ten minutes or so, when I finally got to the window to pick up the first, I told them about the second order and was told I'd have to go back around since the order wasn't ready yet. I questioned why I couldn't wait like everyone else that I just had to wait on myself. She said I just would have to go back around.
I would have unassigned the order but I was having trouble DoorDah's app and could not even continue with my first order, so I had to wait in line another 15 minutes or longer and go through again, and finally be able to leave your store and get on with both deliveries.
But what's even more irritating about this, is that when I pulled up the second time the same girl said my order was not ready and that I'll have to wait a minute!
I asked why she made me go around their drive-through a second time if I could have waited. And she said well I'm sorry but that's what I was told. I asked her if it was Taco Bell's policy and she said that was what her manager told her!
That was nearly AN ENTIRE HOUR it took just to PICK UP my two orders that made me $8, not to mention the gas and time to deliver them both. Why do you do this? WE ARE NOT YOUR EMPLOYEES, that you can tell to wait. We are there to pick up YOUR CUSTOMERS' FOOD. Whoever your manager is, that person is an idiot.
I think I'll try to not accept any more orders from Taco Bell, but if I do and this happenes again, tell your manager that I will not be moving and going back through the drive through. In fact, because of you, I spent nearly two hours, plus gas expenses to make $8. And to think it was to help you make money after you've done me this way? I would say that I'll never accept an order from your store, but the next time I get an order for you and you pull this I assure you I WILL NOT move my car until I receive all my orders, then I'll also have "car trouble" right in front of your drive-through. It'll be the darndest thing, it'll be a transmission problem and I'm thinking it'll be locked up so that I can't even roll it out of the way. If you want to play it that way, your call!
Atmosphere: 1
Food: 1
Service: 1
Very good place to eat
Atmosphere: 5
Food: 5
Service: 5
I was Completely ignored and 3 workers just standing around and the front counter and tables are dirty and need wiped down.
Atmosphere: 1
Food: 1
Service: 1
Great service, fast speed. Some menu items taste great, others are sometimes bland. But always worth the value, and always affordable.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Quesadilla, Soft Taco, Nachos
Restaurantji Recommends
I went there and order $20 worth of food before I went to work. When I got to work I realized the whole order was wrong. I'm pregnant so I was craving a crunch wrap. Very disappointed.
Asked a burrito with extra sauce and extra cheese. Got neither. But it was the smallest burrito I've ever gotten in 40 years. Great job team
Very terrible customer service n asked for meat n cheese 3 times n still got my order wrong crazy step it up ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesy Gordita Crunch
Calling someone the N word because YOU made them wait 30 minutes is crazy. Bye forever
Atmosphere: 1
Food: 1
Service: 1
Getting awful pricey.
Atmosphere: 4
Food: 4
Service: 4
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