Manager was very loud and talked down to her employees the whole time we were there getting our smoothies.
Atmosphere: 1
Food: 4
Service: 3
Barbara Cotton
I was there today for my 2nd time the lady behind the counter was rude. She was called out on it by another person she was rude to also and didn't even apologize at all. The first time I was in the young girl working acted as if waiting on me was not her job. I won't be going back.
Larissa Draper
We ordered delivery and got a notification that the food was delivered. Not one single person showed with our food. They don't deliver themselves they go through door dash. So what went down the dasher just took off with our lunch and we can't contact door dash because it was done through tropical smoothie who REFUSES to do anything about it.And we were also told that there's no manager on duty...I call b.s.
Atmosphere: 1
Food: 1
Service: 1
Patricia Katelynn
Love love love! Many reasons including ingredients, taste, volume, pricing and staff! Location is perfect for an errand day as well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Green Smoothie, Acai Bowl, Sunshine Smoothie
Bianca Mercer
Great service. Good clean food. Bright uplifting atmosphere. Clean.
alisa west
So I was there this morning and Mgr. I believe was excellent. So I decided to grab a bowl for dinner and this night staff don't speak at all. So I said hello with a smile and the cashier chick said what and I politely walked out and drove to smoothie king. Sad because I work next door to this place. Bad service can never have my money.
Atmosphere: 1
Food: 5
Service: 1
Pat B.
The jerk chicken wrap is awesome!! Customer service was a little lacking as we were ignored for awhile while we stood at the counter waiting to be acknowledged by the lady on the other side of the counter. Weird. But the food was excellent in the end, and the wraps are especially delicious
Nora Paulson
Regina L was working all by herself and was doing a great job of holding down the fort!!!!!!! Great smoothies and great service:)
Atmosphere: 5
Food: 5
Service: 5
Demiasha Byrd
Most SUPERbest smoothies are DEFINITELY @ TROPICAL CAFE!!!
Psalms 27
Totally enjoyed their Chicken Bacon Ranch flatbread and Mango Monsoon. The server’s were fast and efficient!! Thanks KK for making my mother daughter date an awesome one!!
Terrible experience today. Usually it is somewhat prompt, but the manager was unprofessional and lost several customers as I waited 20 minutes to even be acknowledged. She was clearly stressed, but not sure why as there were 3 workers and only 8 people in the restaraunt - with NO-ONE else in line.
Aubrey S.
Terrible experience today. Usually it is somewhat prompt, but the manager was unprofessional and lost several customers as I waited 20 minutes in the drive thru to even be acknowledged (once came on and said "I'll be back in a few minutes). Is all she had to do was to tell me that they were backed up and to come inside - communication was key here. Three cars that were behind me all left, as I wished I could have, but I couldn't cancel the order as it was placed on the app. Finally, after the 20 minutes (I'm not exaggerating here) she told me that it would be faster to come inside. She was clearly stressed, but not sure why as there were 3 workers and only 8 people in the restaraunt - with NO-ONE else in line. Still, she refused to even make eye contact with me. I waited an additional 5 minutes inside the store waiting for my smoothie - and when I did receive it, it was chunky and not blended (detox island green). I will not be returning to this location due to probably the worst service I've ever had. It might be time to look for a different shift manager.
GamingBruh
Very nice staff and good food to. My fiancé and I got the Mocha Madness smoothies, she got a wrap and I got a quesadilla definitely Recommend for anyone looking to get out of the hot sun.
Mary Hubbard
Came over at 6:00pm on a sat to get lunch and they told me they couldn’t serve food because they were cleaning the kitchen this dinner time the kitchen should not be closed very disappointed in the service I received I’ll be contacting management about this.
Lynn Meyers
Much more to Tropical Smoothie than we thought! We had no idea they have sandwiches, wraps, healthy alternatives to your regular lunch, and much more! We had a Bahama Mama smoothie and a buffalo chicken wrap and it was amazing!!! Can't wait to try some of the other menu items!
Manager was very loud and talked down to her employees the whole time we were there getting our smoothies.
Atmosphere: 1
Food: 4
Service: 3
I was there today for my 2nd time the lady behind the counter was rude. She was called out on it by another person she was rude to also and didn't even apologize at all. The first time I was in the young girl working acted as if waiting on me was not her job. I won't be going back.
We ordered delivery and got a notification that the food was delivered. Not one single person showed with our food. They don't deliver themselves they go through door dash. So what went down the dasher just took off with our lunch and we can't contact door dash because it was done through tropical smoothie who REFUSES to do anything about it.And we were also told that there's no manager on duty...I call b.s.
Atmosphere: 1
Food: 1
Service: 1
Love love love! Many reasons including ingredients, taste, volume, pricing and staff! Location is perfect for an errand day as well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Green Smoothie, Acai Bowl, Sunshine Smoothie
Great service. Good clean food. Bright uplifting atmosphere. Clean.
So I was there this morning and Mgr. I believe was excellent. So I decided to grab a bowl for dinner and this night staff don't speak at all. So I said hello with a smile and the cashier chick said what and I politely walked out and drove to smoothie king. Sad because I work next door to this place. Bad service can never have my money.
Atmosphere: 1
Food: 5
Service: 1
The jerk chicken wrap is awesome!! Customer service was a little lacking as we were ignored for awhile while we stood at the counter waiting to be acknowledged by the lady on the other side of the counter. Weird. But the food was excellent in the end, and the wraps are especially delicious
Regina L was working all by herself and was doing a great job of holding down the fort!!!!!!! Great smoothies and great service:)
Atmosphere: 5
Food: 5
Service: 5
Most SUPERbest smoothies are DEFINITELY @ TROPICAL CAFE!!!
Totally enjoyed their Chicken Bacon Ranch flatbread and Mango Monsoon. The server’s were fast and efficient!! Thanks KK for making my mother daughter date an awesome one!!
Restaurantji Recommends
Terrible experience today. Usually it is somewhat prompt, but the manager was unprofessional and lost several customers as I waited 20 minutes to even be acknowledged. She was clearly stressed, but not sure why as there were 3 workers and only 8 people in the restaraunt - with NO-ONE else in line.
Terrible experience today. Usually it is somewhat prompt, but the manager was unprofessional and lost several customers as I waited 20 minutes in the drive thru to even be acknowledged (once came on and said "I'll be back in a few minutes). Is all she had to do was to tell me that they were backed up and to come inside - communication was key here. Three cars that were behind me all left, as I wished I could have, but I couldn't cancel the order as it was placed on the app. Finally, after the 20 minutes (I'm not exaggerating here) she told me that it would be faster to come inside. She was clearly stressed, but not sure why as there were 3 workers and only 8 people in the restaraunt - with NO-ONE else in line. Still, she refused to even make eye contact with me. I waited an additional 5 minutes inside the store waiting for my smoothie - and when I did receive it, it was chunky and not blended (detox island green). I will not be returning to this location due to probably the worst service I've ever had. It might be time to look for a different shift manager.
Very nice staff and good food to. My fiancé and I got the Mocha Madness smoothies, she got a wrap and I got a quesadilla definitely Recommend for anyone looking to get out of the hot sun.
Came over at 6:00pm on a sat to get lunch and they told me they couldn’t serve food because they were cleaning the kitchen this dinner time the kitchen should not be closed very disappointed in the service I received I’ll be contacting management about this.
Much more to Tropical Smoothie than we thought! We had no idea they have sandwiches, wraps, healthy alternatives to your regular lunch, and much more! We had a Bahama Mama smoothie and a buffalo chicken wrap and it was amazing!!! Can't wait to try some of the other menu items!