I've ordered many custom cakes online, this was my first from this location. The cake was perfect, the associates working were very nice, and the store was cleaner than the Ladue Baskin Robbins, much to my surprise. I do wish there were still Baskin Robbins on Manchester, but since they've closed this is probably going to be my new go to for ice cream cakes. ?
Atmosphere: 5
Food: 5
Service: 5
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Good vibes
Kiara Wallace
Came in today and was helped by Katie! She was so sweet and made the experience fun for me and my family!
First United Methodist Church Durant-Caddo
they were friendly and quick. we came with a group of 20 teenagers and had us in and out. fantastic!
Chelsea Thomas
My husband and I stopped in about 8pm on a Sunday for some ice cream and we weren’t disappointed!! The ladies working were very helpful and kind even though it took me longer than expected to pick a flavor. I had the apple cider donut and moms making cookies in a waffle bowl and it was very filling and delicious ??
Atmosphere: 5
Food: 5
Service: 5
Ally Cornelisse
My fiancé and I swung by here for milkshakes tonight. There were three employees working. Well, one was working, the two others, I am not sure what they were doing. The employee that helped us also helped the mom and son in front of us. We stood there waiting for over 4 minutes before that ONE employee helped us. While we waited to be helped, about 15 more people walked in, and it was a hot mess! No one knew where to stand or if anyone had been helped. Those two employees literally did nothing, UNTIL that one employee finished with the mom and son. As we walked up to order, the two other employees took all the customers' orders.The service we did receive was excellent!!! I feel so bad that ONE employee has to work so hard to and still have to share her tips. She deserves a raise and a vacation as well as true teamwork with coworkers that would work!!!
Atmosphere: 2
Food: 5
Service: 1
M. S.
Baptist Church Road location was very rude on two occasions ordering birthday cakes. Go to Ladue instead--no problems there!!!
Betsy S
The ice cream was delicious as always, and they happily let me sample a flavor I was interested in, but not sure if I would like it or not. I had two littles with me and the gave them their cone upside down in a cup- less chance of making a mess.
Alexis Jones
Oscar was soooo polite, friendly, and super helpful!! Great experience all around.
audrey
girl with the short brown hair and bangs is so rude. i’ve noticed some reviews about her and it makes me feel disgusted. i went in for a large daiquiri ice shake (extra thick) it was so runny and she said didn’t care at all. i care. i care about my large daiquiri ice shake. wont be coming back.
Very nice Baskin near my place. The ladies who work there are always giving good service and the ice cream is delicious
James Williams
The employees were GREAT !!!! It was our first time being there and it was a VERY memorable experience ???
Jack
Employee with the short brown hair and bangs was extremely rude and rushed us out of the store. Did not feel very welcome and probably won’t return.
Mia Davis
girl with the short brown hair and bangs didn’t greet me, felt sad and over looked. ?
Pam Schaffer
Typically my husband and I go there once a week and have great service. Tonight I went by myself and ordered two medium shakes. I asked if she could make them a little thicker because of how hot it was outside and I needed to drive them home with no air. When I was given the shakes they looked super runny. I went to my car and thought this is too expensive to not get what I asked for. So I went back in and showed them. The young guy working said it had to do with the Carmel in the ice cream. I knew by their faces it wasn't going to get better. I guarantee it was the ratio of ice cream to milk. They all looked at me clueless so I went home and threw it in the freezer. Disappointing!
I've ordered many custom cakes online, this was my first from this location. The cake was perfect, the associates working were very nice, and the store was cleaner than the Ladue Baskin Robbins, much to my surprise. I do wish there were still Baskin Robbins on Manchester, but since they've closed this is probably going to be my new go to for ice cream cakes. ?
Atmosphere: 5
Food: 5
Service: 5
Good vibes
Came in today and was helped by Katie! She was so sweet and made the experience fun for me and my family!
they were friendly and quick. we came with a group of 20 teenagers and had us in and out. fantastic!
My husband and I stopped in about 8pm on a Sunday for some ice cream and we weren’t disappointed!! The ladies working were very helpful and kind even though it took me longer than expected to pick a flavor. I had the apple cider donut and moms making cookies in a waffle bowl and it was very filling and delicious ??
Atmosphere: 5
Food: 5
Service: 5
My fiancé and I swung by here for milkshakes tonight. There were three employees working. Well, one was working, the two others, I am not sure what they were doing. The employee that helped us also helped the mom and son in front of us. We stood there waiting for over 4 minutes before that ONE employee helped us. While we waited to be helped, about 15 more people walked in, and it was a hot mess! No one knew where to stand or if anyone had been helped. Those two employees literally did nothing, UNTIL that one employee finished with the mom and son. As we walked up to order, the two other employees took all the customers' orders.The service we did receive was excellent!!! I feel so bad that ONE employee has to work so hard to and still have to share her tips. She deserves a raise and a vacation as well as true teamwork with coworkers that would work!!!
Atmosphere: 2
Food: 5
Service: 1
Baptist Church Road location was very rude on two occasions ordering birthday cakes. Go to Ladue instead--no problems there!!!
The ice cream was delicious as always, and they happily let me sample a flavor I was interested in, but not sure if I would like it or not. I had two littles with me and the gave them their cone upside down in a cup- less chance of making a mess.
Oscar was soooo polite, friendly, and super helpful!! Great experience all around.
girl with the short brown hair and bangs is so rude. i’ve noticed some reviews about her and it makes me feel disgusted. i went in for a large daiquiri ice shake (extra thick) it was so runny and she said didn’t care at all. i care. i care about my large daiquiri ice shake. wont be coming back.
Restaurantji Recommends
Very nice Baskin near my place. The ladies who work there are always giving good service and the ice cream is delicious
The employees were GREAT !!!! It was our first time being there and it was a VERY memorable experience ???
Employee with the short brown hair and bangs was extremely rude and rushed us out of the store. Did not feel very welcome and probably won’t return.
girl with the short brown hair and bangs didn’t greet me, felt sad and over looked. ?
Typically my husband and I go there once a week and have great service. Tonight I went by myself and ordered two medium shakes. I asked if she could make them a little thicker because of how hot it was outside and I needed to drive them home with no air. When I was given the shakes they looked super runny. I went to my car and thought this is too expensive to not get what I asked for. So I went back in and showed them. The young guy working said it had to do with the Carmel in the ice cream. I knew by their faces it wasn't going to get better. I guarantee it was the ratio of ice cream to milk. They all looked at me clueless so I went home and threw it in the freezer. Disappointing!