Brio Italian Grille

I will never recommend this restaurant to anyone my daughter got sick after visiting we went for my son‘s birthday terrible service dirty glassware plates. The food was terrible. The food was cold. We paid $350 for six of us. Terrible service I would never ever recommend anyone to go there service was terrible one star not even one star.

Bread is very good. Food is good, but prices are generally higher than other Italian restaurants of this caliber. Nice surroundings and good location make for a pleasant evening, but when the bill comes, people like me are glad that they used a discount (I'd received a "$20 off on $50" text, which made it reasonable overall). If you're used to paying Frontenac prices, you may not find it overpriced, but I have to admit I only go there when there's a discount.

Food was exceptional as usual, the service left a lot to be desired. A usual go to for dinner, service last night was less than stellar, the server seemed to be disengaged and would prefer to be anywhere but working. We were left waiting for service to start and then never received any bread plates after bread was served. Our glasses were left empty with a late refill at the end of the meal.

Ambiance and food was superb. The scallop & shrimp pasta was delicious. Our server Taylor was excellent.

We sat at the bar for 20 minutes while the bartender walked past us multiple times. We finally left and decided to get a table instead. Service was sloppy, as we had to grab appetizer plates from another table, request a straw multiple times for my frozen drink. Food was like warm. We were disappointed.

Service was great, I had the pasta brio and my fiancé had chicken as well. Chicken was tough and didn't taste great, I had some cold pasta as well. Drinks were good and the pasta itself tasted good but chicken wasn't great.

Christmas dinner was amazing! I had pork chop which were tasty and tender, just perfect. Attention was also paid to the mashed potatoes and broccolini. This would be my death row meal. My mom ordered the chicken limone . It too was absolutely delicious. Apologies for the mostly eaten pictures.

Atmosphere: 5

Food: 5

Service: 5

Went on christmas and server was the worst. She did not give us straws even when we asked several times. She did not give us napkins even when we asked several times. She would only get half the table drinks while the others had to deal with water and not order a drink. She took forever to take our order. Not everyone at the table got their food at the same time. I wouldn't complain but that same server was going to other tables more than us. Portions were extremely small compared to price. Very upsetting time for first time.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Beef Carpaccio

Awesome service and very fast. Good was very good.

Atmosphere: 5

Food: 5

Service: 5

We made Christmas Day reservations and all arrived promptly and were seated accordingly. The trouble started when after 10 minutes of being seated at our table, our server stopped by and said it would be just a minute and she would be with us. Another 10 minutes passed before we saw her. We ordered our drinks appetizer salad and entrees as we had plenty of time to decide. Our appetizer arrived then our salads and finally our drinks. We never received any appetizer plates. Our entrees arrived while most of us still had half or more than half of our salads left to eat. My pork chops were dropped off, and I was told that he would return with a steak knife, which never arrived. We then had to wait for the server to come by so I could then ask for a steak night as well as bread that we never received. We still did not receive any bread/appetizer plates. But once we ask for boxes for our food, the server was quick to take the payment and try to bus our table while we were still sitting there. While our entire table understands Christmas is a busy time for restaurants that are open, based on this experience I doubt we will return.

Atmosphere: 3

Food: 4

Service: 1

Food was ok, although my pasta came without the pancetta which was a main component. Service was horrible. Waited 10 min before waiter came to table and we had to ask for bread multiple times before we received any. Never received bread or appetizer plates. Waiter forgot the soup and we had had to remind him of sodas and to refill our water. Check came with soup ( never served) and fries ( never ordered) This was our first and last time we will go, very disappointed.

Atmosphere: 4

Food: 2

Service: 1

Don’t bother dining here! They can’t even make pizza right, pathetic! 😂😂😂

Atmosphere: 3

Food: 1

Service: 3

Taitum and Orlando offered our large 80th birthday group fanatical service! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Friendly staff! Great food!

Atmosphere: 5

Food: 5

Service: 5

The atmosphere is beautiful; service excellent; and the food is very good and plentiful!