FOOD POISONING CURRENTLY THROWING UP AND DIARRHEA!!!! ORDER FOOD ON 02/18/26 I got a Quesdilla with half steak and half chicken one of those two meats are BAD !!!!! NEVER GOING BACK HERE AGAIN THE QUALITY IS TERRIBLE NO WONDER THEY HAVE A 2.7 FOR REVIEWS THE PEOPLE HERE DONT CARE AT ALL. Dont eat here
Atmosphere: 1
Food: 1
Service: 1
Refael Maman
Very bad service
Atmosphere: 1
Food: 3
Service: 1
Lauryn Ray
Walked in here with my husband and immediately noticed the food/receipts spread across multiple unoccupied tables. When we approached the counter there was food everywhere and clearly no concern for proper sanitation. We promptly walked out and decided to eat at the First Watch next door. Won’t ever be back
Atmosphere: 1
Matthew Rodenhouse
Not impressed at all. This is the first time trying Chipotle and I will not be coming back. Stale chips. Extra charge for everything. Very rude staff and small meat portions. Do better
James Gavin
Believe the star rating of this place! I’ve been here a couple times and each time the customer service is terrible. For some reason my rewards scan never works.
Atmosphere: 3
Food: 3
Service: 1
Genell Hobbs
On this day and time. 1/17/26. Around 1:15 1:30 and ask the female work not to put the juice in my bowl. No response. I said it again. This little girl say I hear you. So why you didn't respond. No manger around. I told her you need to fix your pissy attitude. Want be back there
Atmosphere: 1
Food: 1
Service: 1
Dillon OKef
Absolutely rude. I asked for a side tortilla and bro banged on the counter bc he had to shift back to the station to make it. Like I am paying premium prices here. Like I feel as though I am in a soup kitchen rather than a restaurant. J food for thought.
Atmosphere: 1
Food: 2
Service: 1
Mercy Bush
Sloppy food presentation on the steam table and ALWAYS a long wait
Atmosphere: 1
Food: 3
Service: 1
Joe C
Can not give it Zero stars because of Google so. 1 will have to show you what I thought of this place. I was ignored for 15 minutes and there was only 2 people in the store.
Go to the Brentwood store - don't bother going here.
Atmosphere: 1
Food: 2
Service: 1
Shana Adams
We just left this chipotle. To be fair all chiptles I’ve been to in the area have terrible customer service. Today, we walked in…I ordered a bowl, my husband was behind me and asked for a quesadilla and a bowl. They proceeded to tell him that he had to go online to order a quesadilla. What sense does this make? I asked why and their response was “metrics”. Metrics don’t matter to clients who are in the store standing in front of employees. They should be able to order any item off the menu as that’s why they came into the restaurant. If I wanted to order online I would have done so. On top of it all the employees are not constructive, helpful or problem solvers. It was just a flat no, fo online. The store was not busy. In the five minutes he took explaining why he couldn’t make the quesadilla, he could have made the quesadilla. If you can’t make items on the menu in the store, take them off the menu in said store. Do better.
Brianna Jackson
I will not be going back it’s a lot of cross contamination even if you don’t see it. I was eating my veggie bowl & chewed a piece of steak. Also they don’t listen to what you say you’ll say “guac to the side please” and they’ll put it in the bowl or light tomatoes and they give you a whole spoon full. I am very upset, disappointed, and dissatisfied. To top it off they didn’t give me a receipt so that I can give feedback. 0/10 would not recommend!
Atmosphere: 1
Food: 1
Service: 1
Erica Hines
This the worse chipotle I ever been too, food not fresh look like someone ate it. Small portion and just nasty taste n everything
Atmosphere: 1
Food: 1
Service: 1
Adrian Salazar
Food is usually really good here. The staff is not the friendliest that’s for sure but at least I can count on decent food.
FOOD POISONING CURRENTLY THROWING UP AND DIARRHEA!!!! ORDER FOOD ON 02/18/26 I got a Quesdilla with half steak and half chicken one of those two meats are BAD !!!!! NEVER GOING BACK HERE AGAIN THE QUALITY IS TERRIBLE NO WONDER THEY HAVE A 2.7 FOR REVIEWS THE PEOPLE HERE DONT CARE AT ALL. Dont eat here
Atmosphere: 1
Food: 1
Service: 1
Very bad service
Atmosphere: 1
Food: 3
Service: 1
Walked in here with my husband and immediately noticed the food/receipts spread across multiple unoccupied tables. When we approached the counter there was food everywhere and clearly no concern for proper sanitation. We promptly walked out and decided to eat at the First Watch next door. Won’t ever be back
Atmosphere: 1
Not impressed at all. This is the first time trying Chipotle and I will not be coming back. Stale chips. Extra charge for everything. Very rude staff and small meat portions. Do better
Believe the star rating of this place! I’ve been here a couple times and each time the customer service is terrible. For some reason my rewards scan never works.
Atmosphere: 3
Food: 3
Service: 1
On this day and time. 1/17/26. Around 1:15 1:30 and ask the female work not to put the juice in my bowl. No response. I said it again. This little girl say I hear you. So why you didn't respond. No manger around. I told her you need to fix your pissy attitude. Want be back there
Atmosphere: 1
Food: 1
Service: 1
Absolutely rude. I asked for a side tortilla and bro banged on the counter bc he had to shift back to the station to make it. Like I am paying premium prices here. Like I feel as though I am in a soup kitchen rather than a restaurant. J food for thought.
Atmosphere: 1
Food: 2
Service: 1
Sloppy food presentation on the steam table and ALWAYS a long wait
Atmosphere: 1
Food: 3
Service: 1
Can not give it Zero stars because of Google so. 1 will have to show you what I thought of this place. I was ignored for 15 minutes and there was only 2 people in the store.
Atmosphere: 1
Food: 1
Service: 1
hot and fresh as usual. could use new menu items
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Go to the Brentwood store - don't bother going here.
Atmosphere: 1
Food: 2
Service: 1
We just left this chipotle. To be fair all chiptles I’ve been to in the area have terrible customer service. Today, we walked in…I ordered a bowl, my husband was behind me and asked for a quesadilla and a bowl. They proceeded to tell him that he had to go online to order a quesadilla. What sense does this make? I asked why and their response was “metrics”. Metrics don’t matter to clients who are in the store standing in front of employees. They should be able to order any item off the menu as that’s why they came into the restaurant. If I wanted to order online I would have done so. On top of it all the employees are not constructive, helpful or problem solvers. It was just a flat no, fo online. The store was not busy. In the five minutes he took explaining why he couldn’t make the quesadilla, he could have made the quesadilla. If you can’t make items on the menu in the store, take them off the menu in said store. Do better.
I will not be going back it’s a lot of cross contamination even if you don’t see it. I was eating my veggie bowl & chewed a piece of steak. Also they don’t listen to what you say you’ll say “guac to the side please” and they’ll put it in the bowl or light tomatoes and they give you a whole spoon full. I am very upset, disappointed, and dissatisfied. To top it off they didn’t give me a receipt so that I can give feedback. 0/10 would not recommend!
Atmosphere: 1
Food: 1
Service: 1
This the worse chipotle I ever been too, food not fresh look like someone ate it. Small portion and just nasty taste n everything
Atmosphere: 1
Food: 1
Service: 1
Food is usually really good here. The staff is not the friendliest that’s for sure but at least I can count on decent food.
Atmosphere: 2
Food: 4
Service: 2
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