Domino's Pizza

13214 Tesson Ferry Rd, St. Louis
(314) 843-0909

Recent Reviews

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cyrus mahan

If I could give this store less than one star i would. Have been waiting on my pizza for 2 hours now. Ive tried to call and cancel now one will answer the phone. Honestly this will be my last order from domino's

Atmosphere: 1

Food: 1

Service: 1

Clementine

I called because i was trying to feed my family for helping me pack up my apartment, and when my card didnt go through despite me having the money available, I asked for the order to be cancelled and they just hung up on me. They seemed very passive aggressive when they spoke to me and I do not appreciate being treated that way. I used to work for a pizza place and we never treated our customers with that kind of hostility.

Atmosphere: 3

Food: 3

Service: 1

Dillon Corr

Thoroughly done with this Dominos. It’s a shame because we love the pizza that Dominos makes but it’s simply not worth it here. You wait hours. The manager is ALWAYS a jerk. Ever when he says he’s going to refund you… he doesn’t. Im to the point where tonight’s “ready in 15 minutes” order has been sitting on the “quality check” for over half an hour. Call the store and the answer is ALWAYS that it just left. Even if you’ve called multiple times… same answer. These people don’t care and their manager seems to be the source of the problem.

This is our third time having to call corporate and it’s just simply not worth the drama.

Atmosphere: 1

Food: 1

Service: 1

M Bone

Tonight I waited 2 and a half hours for my delivery order before I went to the store to pick it up myself. While waiting 2 and a half hours, I tried to call the store multiple times but nobody answered the phone. I noticed on the app that my order had been sitting at the “quality check” status for 55 minutes. I decided I would go to the store and pick it up. Upon entering the store, my order was sitting on a rack waiting for someone to deliver. It had been sitting for an hour. I asked the employee to remake my order as it was no longer fresh. The employee pointed to the manager and said “you’ll need to talk to that guy”. The manager told me he would refund me or I could take my pizza and leave. I questioned him, you really won’t remake my order after I waited 2 and a half hours and my order has been sitting here for an hour? No. No, he would not. He was very clear that the last thing he was going to do was remake a pizza when he had other orders.
The managers name is Tate, he happily spelled his name for me so I could reach out to customer support. While I was waiting for someone to process my refund, he walked around cussing about the orders he was getting. All employees stood there silent and watching. It was clear this is not the first time this has happened.
I am completely shocked by this experience and the actions of the store manager.

Atmosphere: 1

Food: 1

Service: 1

Steven Waterkotte

This store is trash. Told me 7:45pm delivery. It’s was 8:50 and nothing and can’t get through to the store so drove up there and the employees were indifferent and couldn’t care less. Don’t order from here

M KK

This a store that wastes your time and money.
I ordered and paid for it , chose this store, never got it. This happened twice. The staff told me I had to order and pay again because they never got the order, I showed them the transaction which went through and confirmed the store number. They told me to call the local customer service number, which no one is available to answer, mail box is FULL.
Don’t go to this one

Food: 2

Service: 1

Scott Emerson

I get take out here.

Atmosphere: 5

Food: 5

Service: 5

I8003DNbl

This was the 2nd time ordering from this location and finding multiple curly orange hairs all over the pizza. I called and asked to speak to a manager, and the young girl on the phone laughed and said she was the manager. She then said 'I'll go tell him', and put the guy who made to pizza on the phone. I again asked to speak to a manager, and he proceeded to tell me he was the manager. One or both of them is clearly lying. Guy proceeds to tell me to 'calm down' in a patronizing tone and asks 'are you sure it isn't just cheese? cheese looks like hairs.' How incredibly rude! I know what hair looks like. - If anyone sees a sloppy ginger guy up at this Dominos, CHECK YOUR FOOD FOR HAIR! I was a frequent, long time costumer that will never order from Dominos again.

Christopher Narez

It shouldn't take 15 minutes to toss, sauce, and top a small pizza when you arent in the middle of a rush. If they were busy that would be one thing but 20+ minutes to carryout 1 small 1 topping pizza is ridiculous.

Garrison Thomas

I ordered a double everything pepperoni, bacon, onion and cheese. Looks exactly like the regular order no double. Only saving grace is it was in 10 mins.
Wife's chicken bbq tastes off. Like ingredients have soured. Bbq sauce wasn't consistent.

David Hunter

Great and quick service

Darren Rodgers

After almost 2 hrs and no delivery, I called the store and asked to just pick it up. The guy apologized and said they were gonna remake my order and if i could come pick it up it would really help. So I walk in and the manager, a small chunky female, says “we’re closed, the lobby is closed!” I explained why I was there and she didn’t say a word. Turned her back to me and ignored me. After another 15 minutes, she boxes up the last part of the order, brings them to the register and hands them to me. No, “sorry for the inconvenience,” no refund, no attempt to make her failure as a manager right. Nothing.

And to top it off, she still got to keep the tip I added for the delivery driver, 2 hrs prior. Worst experience ever at a Dominos.

Judy Capriglione

May 2, 2025 Ordered pizza 7 PM said that we would receive our pizza in 30 to 40 minutes at 9 PM called to see why we haven’t received the pizza yet. I was told that they would have the pizza here in 30 minutes sorry for delay and we wouldn’t have to pay a delivery charge which would bring our pizza price down $5 then 45 minutes later the delivery guy showed up and said we owed full price he was told that we’ve been waiting almost 3 hours and that we were told we didn’t have to pay a Delivery fee he said pay it or send it back so it got sent back. I will never do business with this dominoes or any other dominoes. Terrible Service! I should’ve read the reviews before ordering. Lesson learned!

Bobby K

Staff is awful. Estimator said 45 minutes. It’s been almost 90 minutes now. Still no pizza.
Shame on me. I gave them another try and once again they failed.

Katie McCarthy

Staff is friendly, but the food can be a bit inconsistent/hit or miss. There have been times when it’s been really good, and times where I’ve had issues with the food. Mostly it’s things like old dough being used, the crust being under proofed so it shrinks, or too much sauce. I think it really depends who works that day! Luckily they never skimp on toppings!

Atmosphere: 3

Food: 2

Service: 2

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