Dunkin'

1754 S Hanley Rd, Richmond Heights
(314) 341-1359

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Recent Reviews

On 28 nov 2025 approximately 5:10p I ordered a medium toasted white chocolate signature latte, hot. When the associate tried to hand me an iced drink, I inform him that's not what I ordered. I ordered a hot drink. He says it doesn't come hot. But that is a lie. Even the app says it can be ordered hot. It was less than 40°F outside, why would I want an iced drink. And wouldn't it be better to tell me at the speaker box if a drink can be hot or not? Regardless he...
Once again I can't give you five stars because you guys won't move a store closer to 270 and West Florissant or 270 and New Halls Ferry in Ferguson Missouri please consider that
Fantastic Dunkin location. My drink was made near perfect, much better customer service than the location off of Manchester as well. The woman said their AC had been out all day and she was sweating, I felt terrible for her! Her positivity and humor prevailed and she was so sweet given the circumstance; even apologizing for a small wait because she was backed up. Treating customer service workers with a little bit of kindness is the way to go, it isn’t an easy job especially...

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