Horrible experience, waited 35 minutes in the drive through line after I placed an online order, one of the workers that would not give his name on shift working drive through line at 7:30 pm watched us in the window several times not telling us until we waiting 35 minutes that they had no donuts or anything except drinks. Andrew tried to clam the situation but was called to the window by the other guy claimed to be the manger, didn’t get a refund and they did not make it right before I left the store Came back the next day manger still was not in and still have not got a refund on any food, everybody inside has horrible customer service and acted like they had no idea what to do and couldn’t even call the manager to help the situation. Going to corporate with this review on this direct store
Atmosphere: 1
Food: 1
Service: 1
Lindsey Martin
Never gets my order right taste terrible and horrible costumer service
Sajo D
It's nice to visit from time to time specially with my brother,and yeah I'm always happy to go 😊😊
Atmosphere: 5
Food: 5
Service: 5
elizabeth jay
Ordered a tots, sandwich, and extra sweet tea got maybe 4 tots, my tea all the sugar is at the bottom I would rate a 0 if I could
Atmosphere: 1
Food: 1
Service: 1
RedLiner (RedLiner)
If you like finger imprints in your donuts and then when you come to the window to the guy you can't understand has crazy long unclean nails then this is your place! Disgusting!
Atmosphere: 1
Food: 1
Service: 1
Emily Hablutzel
Just a bunch of nice people working there!!!
Atmosphere: 5
Food: 5
Service: 5
Amber Deal
Never have anything we order. The donuts are made poorly and the workers are rude the place sucks now. Used to be way better. Someone should realllyyyyyy have a chat with the employees on respect and customer service.
Atmosphere: 1
Food: 1
Service: 1
J M
Service here is absolutely awful. They are very rude. Food did not taste good. Coffee was okay.
Atmosphere: 1
Food: 1
Service: 1
Jerica Pittman
The people that work there are so patient and friendly..food is always fresh
S E
Mobile ordered my food, didnt get that for 30mins in drive-thru line and by the time I got my food it was cold. My drink wasn't ready yet. When I told the young man my food is frozen, he stood and stared at me and keep saying frozen, food is frozen, its cold. I asked can you heat it up and he took a long pause and said I guess. Because he asked me 4 times for my name when I gave it to him, he was telling me I was wrong on how to prounce my own name. He kept repeating it wrong. I had to tell him no my name is *****. He said oh. It was the most werid interaction I've had at D.D. This was at like 10am its not like they were super busy or early morning. I think he was on something.
Wish I would remember her name but she had great service made our coffees Great.
Atmosphere: 5
Food: 5
Service: 5
JOHN DESHERLIA
Kingshighway is one of those places to dodge the traffic 🚦.
Atmosphere: 5
Food: 5
Service: 5
Nicole Lyn
The avocado toast isn't toasted and was cold 🥶.FYI..smh. The people weren't very friendly either.
Atmosphere: 1
Food: 1
Service: 1
isabella lenhart
This is the place where I always go to, and get the same exact thing, but this time my donut was raw service was insanely slow if I get food poisoning then this place will be shut down!!
Atmosphere: 1
Food: 1
Service: 1
Everett Pierce
Never been swayed enough to make a google review before; customer service is awful every time, quality of drinks and food is well below any other dunkin location I’ve been too. If you want a pleasant experience from beginning to end I’d recommend any where but here.
Horrible experience, waited 35 minutes in the drive through line after I placed an online order, one of the workers that would not give his name on shift working drive through line at 7:30 pm watched us in the window several times not telling us until we waiting 35 minutes that they had no donuts or anything except drinks. Andrew tried to clam the situation but was called to the window by the other guy claimed to be the manger, didn’t get a refund and they did not make it right before I left the store
Came back the next day manger still was not in and still have not got a refund on any food, everybody inside has horrible customer service and acted like they had no idea what to do and couldn’t even call the manager to help the situation. Going to corporate with this review on this direct store
Atmosphere: 1
Food: 1
Service: 1
Never gets my order right taste terrible and horrible costumer service
It's nice to visit from time to time specially with my brother,and yeah I'm always happy to go 😊😊
Atmosphere: 5
Food: 5
Service: 5
Ordered a tots, sandwich, and extra sweet tea got maybe 4 tots, my tea all the sugar is at the bottom I would rate a 0 if I could
Atmosphere: 1
Food: 1
Service: 1
If you like finger imprints in your donuts and then when you come to the window to the guy you can't understand has crazy long unclean nails then this is your place! Disgusting!
Atmosphere: 1
Food: 1
Service: 1
Just a bunch of nice people working there!!!
Atmosphere: 5
Food: 5
Service: 5
Never have anything we order. The donuts are made poorly and the workers are rude the place sucks now. Used to be way better. Someone should realllyyyyyy have a chat with the employees on respect and customer service.
Atmosphere: 1
Food: 1
Service: 1
Service here is absolutely awful. They are very rude. Food did not taste good. Coffee was okay.
Atmosphere: 1
Food: 1
Service: 1
The people that work there are so patient and friendly..food is always fresh
Mobile ordered my food, didnt get that for 30mins in drive-thru line and by the time I got my food it was cold. My drink wasn't ready yet. When I told the young man my food is frozen, he stood and stared at me and keep saying frozen, food is frozen, its cold. I asked can you heat it up and he took a long pause and said I guess. Because he asked me 4 times for my name when I gave it to him, he was telling me I was wrong on how to prounce my own name. He kept repeating it wrong. I had to tell him no my name is *****. He said oh. It was the most werid interaction I've had at D.D. This was at like 10am its not like they were super busy or early morning. I think he was on something.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Wish I would remember her name but she had great service made our coffees Great.
Atmosphere: 5
Food: 5
Service: 5
Kingshighway is one of those places to dodge the traffic 🚦.
Atmosphere: 5
Food: 5
Service: 5
The avocado toast isn't toasted and was cold 🥶.FYI..smh. The people weren't very friendly either.
Atmosphere: 1
Food: 1
Service: 1
This is the place where I always go to, and get the same exact thing, but this time my donut was raw service was insanely slow if I get food poisoning then this place will be shut down!!
Atmosphere: 1
Food: 1
Service: 1
Never been swayed enough to make a google review before; customer service is awful every time, quality of drinks and food is well below any other dunkin location I’ve been too. If you want a pleasant experience from beginning to end I’d recommend any where but here.
Atmosphere: 1
Food: 1
Service: 1
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