Five Guys
790 N New Ballas Rd, St. Louis
(314) 997-6700
Recent Reviews
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First time in a while, it was good but holy cow it's rediculously expensive. You could literally sit down at about any other restaurant, actually be waited on and save money.
A little outta control price wise
Atmosphere: 4
Food: 4
Service: 4
I was traveling home from a weekend at a show and needed something to eat. I'd already had a burger today, but I was really in the mood for fries. (McD's wasn't acceptable) This place hit just right. Small bacon cheeseburger and fries. Burger done right, fries crispy and fresh.
While eating those most excellent fries, the music hits me. It's odd, not mainstream or elevator, but upbeat and just fitting the vibe of this place. I slowed down and enjoyed that good food, just relaxing.
What a great place to stop at 3pm on a Sunday. The staff were right there in all of their excellence. Where's the 6th star on the rating?
Atmosphere: 5
Food: 5
Service: 5
Great Burgers as always, customer service was great I really like great service and Food!!
Atmosphere: 4
Food: 5
Service: 5
Food was delicious as always . But the experience was awful. Soon as I walked in an employee walked passed me clearly upset and rudely tells a customer to “move” so she could do something with the soda machine , as I watched her work throwing supplies on the table , letting them fall in the ground . Clearly upset about something and her co workers wouldn’t even look up from what they were doing they seemed scared of her. The whole vibe was off , we could all see it and the 30 minute wait for a burger is ridiculous. Especially for the price you charge. Horrible experience, and the fact that there isn’t a manager here to address it or anything is sad. Because this will most likely continue until there is a shift change. Don’t think I’ll be visiting this location anymore. Completely ruined my lunch.
Atmosphere: 1
Food: 5
Service: 1
High staff turnover however the food is consistent.
Atmosphere: 5
Food: 5
Service: 3
When I tell you first time eating at 5 guys…10/10 and the service was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Fries
The burger was fantastic! The fries were good but too salty. The service was just average as the cashier wasn’t very friendly but not rude either.
It wasn’t crowded at 1:30 in the afternoon but only the handicapped table was clean out of the entire place!!!! I really had to ignore how dirty the tables were, in hopes that the kitchen is cleaned better.
The music was horribly loud that we couldn’t even hear each other.
Atmosphere: 1
Food: 4
Service: 3
The staff were friendly, we walked in and got our food quickly, order was correct, we dined in and the music wasn’t loud as I’ve seen other reviewers post. We were able to talk at a normal volume. Burgers and fries were perfect! We also used a discount app to get cash back that was available for this location. It was reasonable, we paid about $31 for my wife and I. And that’s before the discount. We got a single and a double cheeseburger and shared a large fry…which there were enough fries that we couldn’t finish them there, but we took home and ate later. Based on this experience, I’d definitely recommend coming here.
Atmosphere: 5
Food: 5
Service: 5
Great burger, great bun and toppings, just the way I ordered it. The fries were soggy, limp and over salted. I was there at 12:05 pm and I would expect the fries to be cooked to perfection and not have sat in the hopper for a while and gotten soggy. The man who helped me was great. Smiled and got the order right.
Great place for good fresh fast food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Too loud, can't hear each other. Extremely loud. Other than that very good burgers and fries
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Five Guys Style, Their Cheeseburger
Will never come back. Brought my family of 5 here and it was one of the worst dining experiences we’ve had. The music was so loud it was deafening as others have reviewed. I could not hear my children talking to me at the table. We finally asked the workers twice to turn it down, which on the second time she did. As soon as we walked out of the restaurant they blasted it back up. Why would anyone want it so loud you can’t hear??? Insanity. Bye! Won’t waste our money here anymore.
Atmosphere: 1
Food: 3
Service: 1
Radio was so loud, could not hear the workers and they did not get the order right, could not hear the people at the table. The volume of the radio was above recommended sound decibels and at a level that is dangerous and potentially damaging as it went over the recommend maximum safe decibels of 85 for an adult.
Fry's we're pretty Good because they were fresh! Friendly service.
Atmosphere: 2
Food: 5
Service: 4
Good as usually although think it was less frys than usual this time unfortunately
Atmosphere: 5
Food: 5
Service: 5
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