We visited in May. 2024. Service and food were terrible. Waited 30 minutes for a burrito and a burrito bowl. The "seasoned beef" in the burrito tasted as if it had only been salted; not even a hint of cumin or chili powder. Before the pandemic, this place was great but not anymore.
Atmosphere: 3
Food: 1
Service: 1
Hayden Vaughn
The restaurant was rather dirty inside. Waited a long time for any sort of service. Ignored by staff. They were out of an item I ordered and made a substitution without checking. They were also out of some utensils and straws in the drink area. This was at 11:00 am, so near opening time. When I sat down at my table on their patio, I started eating and noticed ants crawling on my tray. NOT A GOOD EXPERIENCE!
Atmosphere: 2
Food: 2
Service: 1
Kevin McKitrick
Like somehow being a tourist, I'm suppose to know when they are allowed to serve alcohol. Order and pay for my drinks and would ha e assumed they delivered them to me. Waited 10 mins for the beers to arrive only to find out she left them on the bar for me to pick up myself.
Service: 1
Josh Hoekwater
We waited over an hour for mediocre food and incomplete orders. I get that unexpected rushes sometimes happen but it’s a Friday night and there are 4 people total staffed. I don’t blame the staff. They’re doing the best they can but the lack of management presence was embarrassing. Do better.
Atmosphere: 1
Food: 2
Service: 1
Joe Valenti
I used to go to the St Charles location before it closed. And it was amazing.But this location was a step down in quality.Not sure I'll come back
Atmosphere: 3
Food: 2
Service: 3
Marc Sears
Can't really speak about the food because we never got served. 2 days in a row, I went here and was never served. I left because nobody would serve us. Day 1 the bartender never asked what I wanted. He just sat in front of me washing dishes, never asked me what I wanted and walked away into the kitchen. Day 2 nobody was in line to order. We sat at the bar and a different bartender never asked what to get us. People started to come in after us and she just kept serving people that came in after. We asked to be seen and they said after the line is taken care of. This place just absolutely sucks. The atmosphere was very ancient. Not typical fuzzies. Don't go here
Atmosphere: 2
Service: 1
Jennifer Pontello
The lady taking my groups' order got three orders incorrect and our food took a long time to arrive and 3 meals of our group of 7 took even longer to be served. But the food was excellent!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Shredded Chicken
Jerry Ennis
I'll begin with a good report on the lady who took our orders. she was very helpful. HOWEVER, the food as terrible! The cook was rude, the drink machines hardly worked, and the place was filthy. West Port could use some nice restaurants. Why not upscale this restaurant and make it a crowd pleaser!
Visiting from out of town and thought this would be a great little place to check out. Food was good but the employee was so obnoxious that we couldn't wait to leave. There weren't a ton of other customers there, but he was loud and obnoxious, yelling out to people in the kitchen, laughing loud enough that it echoed throughout the entire restaurant. He also kept focusing on the tv above him, even gesturing for customers to wait a minute while he finished watching. Also, the bathrooms were really dirty and floors were extremely sticky.
Staff was on their phone and literally paid no attention to us when trying to order. Never been here before, not coming back again.
C Varty
Totally disappointedFrequented this location many, many times in the past and always enjoyed it....Not so much now.Flew in to STL for work this week and ate here earlier this week when I arrived. There were only two other tables and it took 25 min for our lunch and they messed it up.Today..45 minutes to get our food and only 4 other tables with guest. Items finally started coming out randomlyI ordered 2 shrimp and 2 brisket...only got two Brisket. When I asked "we don't have a ticket for that"It took so long I couldn't wait anymore and just left without them.The floors are sticky, tables not cleaned, bathrooms not clean, Sweet tea..wasn't sweet, Dr Pepper was out and they were out of Crispy Taco shells..What?!?! No Taco shells...at a Taco joint.
Atmosphere: 2
Food: 1
Service: 1
Bob Wright
The tacos here are amazing. They are really good street tacos. I recommend to anyone who wants a quick, fast, delicious meal.My friend recommends the shredded chicken salad. He got it 2 days in a row.The environment is a laid back, almost college campus eatery, place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Queso and Chips, Shredded Chicken
Elijah
Y'all food made me sick, and also the customer service been terrible as hell
Atmosphere: 1
Food: 1
Service: 1
Eric Russell
Awful!!! Just left the place and it wasn’t a good experience. Food was subpar but the not nearly as bad as the staff. There are a few other options in this area so I’d look elsewhere.
We visited in May. 2024. Service and food were terrible. Waited 30 minutes for a burrito and a burrito bowl. The "seasoned beef" in the burrito tasted as if it had only been salted; not even a hint of cumin or chili powder. Before the pandemic, this place was great but not anymore.
Atmosphere: 3
Food: 1
Service: 1
The restaurant was rather dirty inside. Waited a long time for any sort of service. Ignored by staff. They were out of an item I ordered and made a substitution without checking. They were also out of some utensils and straws in the drink area. This was at 11:00 am, so near opening time. When I sat down at my table on their patio, I started eating and noticed ants crawling on my tray. NOT A GOOD EXPERIENCE!
Atmosphere: 2
Food: 2
Service: 1
Like somehow being a tourist, I'm suppose to know when they are allowed to serve alcohol. Order and pay for my drinks and would ha e assumed they delivered them to me. Waited 10 mins for the beers to arrive only to find out she left them on the bar for me to pick up myself.
Service: 1
We waited over an hour for mediocre food and incomplete orders. I get that unexpected rushes sometimes happen but it’s a Friday night and there are 4 people total staffed. I don’t blame the staff. They’re doing the best they can but the lack of management presence was embarrassing. Do better.
Atmosphere: 1
Food: 2
Service: 1
I used to go to the St Charles location before it closed. And it was amazing.But this location was a step down in quality.Not sure I'll come back
Atmosphere: 3
Food: 2
Service: 3
Can't really speak about the food because we never got served. 2 days in a row, I went here and was never served. I left because nobody would serve us. Day 1 the bartender never asked what I wanted. He just sat in front of me washing dishes, never asked me what I wanted and walked away into the kitchen. Day 2 nobody was in line to order. We sat at the bar and a different bartender never asked what to get us. People started to come in after us and she just kept serving people that came in after. We asked to be seen and they said after the line is taken care of. This place just absolutely sucks. The atmosphere was very ancient. Not typical fuzzies. Don't go here
Atmosphere: 2
Service: 1
The lady taking my groups' order got three orders incorrect and our food took a long time to arrive and 3 meals of our group of 7 took even longer to be served. But the food was excellent!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Shredded Chicken
I'll begin with a good report on the lady who took our orders. she was very helpful. HOWEVER, the food as terrible! The cook was rude, the drink machines hardly worked, and the place was filthy. West Port could use some nice restaurants. Why not upscale this restaurant and make it a crowd pleaser!
Atmosphere: 1
Service: 2
Everything's good but wasn't great.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Oreo Churros, Fajita Steak and Chicken Nachos, Shredded Brisket, Grilled Shrimp, Shredded Chicken
Visiting from out of town and thought this would be a great little place to check out. Food was good but the employee was so obnoxious that we couldn't wait to leave. There weren't a ton of other customers there, but he was loud and obnoxious, yelling out to people in the kitchen, laughing loud enough that it echoed throughout the entire restaurant. He also kept focusing on the tv above him, even gesturing for customers to wait a minute while he finished watching. Also, the bathrooms were really dirty and floors were extremely sticky.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Staff was on their phone and literally paid no attention to us when trying to order. Never been here before, not coming back again.
Totally disappointedFrequented this location many, many times in the past and always enjoyed it....Not so much now.Flew in to STL for work this week and ate here earlier this week when I arrived. There were only two other tables and it took 25 min for our lunch and they messed it up.Today..45 minutes to get our food and only 4 other tables with guest. Items finally started coming out randomlyI ordered 2 shrimp and 2 brisket...only got two Brisket. When I asked "we don't have a ticket for that"It took so long I couldn't wait anymore and just left without them.The floors are sticky, tables not cleaned, bathrooms not clean, Sweet tea..wasn't sweet, Dr Pepper was out and they were out of Crispy Taco shells..What?!?! No Taco shells...at a Taco joint.
Atmosphere: 2
Food: 1
Service: 1
The tacos here are amazing. They are really good street tacos. I recommend to anyone who wants a quick, fast, delicious meal.My friend recommends the shredded chicken salad. He got it 2 days in a row.The environment is a laid back, almost college campus eatery, place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Queso and Chips, Shredded Chicken
Y'all food made me sick, and also the customer service been terrible as hell
Atmosphere: 1
Food: 1
Service: 1
Awful!!! Just left the place and it wasn’t a good experience. Food was subpar but the not nearly as bad as the staff. There are a few other options in this area so I’d look elsewhere.
Atmosphere: 1
Food: 2
Service: 1