Helium and Elements Restaurant
St Louis Galleria St, St. Louis
(314) 727-1260
Recent Reviews
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We were seated at a table directly next to the kitchen, this should not have even been an option. So many distractions from the loud kitchen noise, servers walking in and out constantly, as well as stopping and putting their trays on the ledge directly infront of us. As if that wasn’t bad enough there was a huge pole which blocked the entire middle portion of the stage. It was impossible to enjoy only being able to see a small portion of the stage and so much noise and distraction. We ended up leaving early. Not a good experience
Great place usually get to meet comics after the show
There is a bunch of rotating comics with jokes from last year who are spoiling your shows. They open for people we wanna see and say the same jokes from last year. Examples, Matt Price with his face tattoo dad joke, his vasectomy joke, his jail story, drugs, backwash baby. Its all old stuff from last year and i have personally seen it 4 times, not by choice. JB and his story about his son and calling out parents is old too. Ronaldo was nice with some new stuff but his opening ones were also heard before with no new material. I understand openers must be hard to find but quality control in terms of material should be enforced else its a stale venue with no interest in coming there cause once we tried to skip the openers cause of the stale content offered and you guys gave our reserved seats to someone else and made us sit in general admission so you can sell your food.
Worst. Service. Ever. If I was a comedian I'd never preform here. The Garage was packed full, like sardines. And there was only one waitress but many other staff just standing around, like the three different people that had to come fix the microphone with tape throughout the headliners act. It took the server over an hour to finally greet us and by then the kitchen was closed. We were told on our ticket food or drink had a required minimum. So we did not eat beforehand, expecting to eat there, big mistake. The comedians kept saying how our reactions were small or that a lot of jokes werent landing well, but really it was the fact I don't think my friend and I were the only ones about to go into a hypoglycemic shock. There was a lack of team effort and organization. I watched the waitress ask a table if they needed anything else while she was explicitly ignoring tables that hadn't been served yet, I think because she was clearly overwhelmed and no one was helping her. My friend had to BEG the bar for a water before she passed out, which if we HAVE to order through our waitress, why was there one waitress and 3 bartenders literally just standing around watching the show? Jokes on them we were prepared to eat a lot and tip well but we ended up taking our money elsewhere after the show and won't be back. Honestly I'm embarassed this is the impression comedians are getting from St. Louis. Do better.
See Nate Jackson, there it was great, food was great and fast!!
It's always a vibe and definitely a must. Perfect for a casual experience or date night either way you will enjoy
The comedians are great. There are no bad seats. However, you will get slammed with a huge tab. A night out that you think is a reasonably price turns into a very expensive evening. You receive an email that everyone has to purchase two items and they will automatically add 18%to your bill. They say that they pay their wait staff a higher wage so you do not need to tip. Well, our server told us they don’t get a portion of the money and that she expected a tip. When we told her about the email she said that is how she makes her money and it was clear that she was upset with us. We were guilted into leaving her a tip. In the end you leave a total of a 40% tip after all of the extra costs. It’s a scam. So expect your night out including tickets to cost well over $120.
We ate at Element before the comedy show in Helium. The fish tacos were absolutely amazing. I would completely go just for the fish tacos and loaded tater tots. Once it got closer to time for show it was so packed with people and it got very claustrophobic. Felt unsafe.
The Helium Club is okay for what it’s worth, but It’s ridiculous how they pack people into the club. It has to be some kind of regulation for this, especially with serving food. Then the DJ thinks he’s more then a DJ, I guess he wanted to be security, but didn’t make the cut ??♀️ This is my third time coming, I’m actually over it, I prefer the real shows in LA and New York. I want be coming back, and I’ll make sure to let anyone I know to not go, until they get their setting arrangements together.
Horrible service waiter never came by food was either undercooked or Burt manager was rude when I told him it was bad just overall trash establishment ??♂️??♂️
Restaurantji Recommends
Went with friends who won tickets, so we didn’t have to pay admission. That helped. They do have a two item minimum so be aware. However their prices were reasonable. The comedy host was bad and way out there. First act was good. Headliner was even better. He got laughs for being real and not having to drop F bombs or cussing every 30 seconds, like the other two. Overall a fun experience, but I don’t know if I will go again.
The Club is very small venue good size though for a night-club act. I caution you to check you bill before handing over card or cash. On two occasions we ordered rail booze for our drinks but the server rang them in as top shelf call brands. First time I didn't notice because the club is very dark to read the receipt. Second time the server just showed me a bill on her tablet and it was very easy to notice the overcharge. So there is that. Also the bar area makes a lot of noise and it is very distracting from the show. They need to work that out. It is not so much bottles and clinking noise. More like servers and bartenders have their own conversation going and they talk over the entertainer. If you are more then 3 or 4 rows back from the stage it is a problem. The place could be stellar, much fresher than the other comedy clubs available. At the other clubs though I never got a padded bill.
I would not advice attending any event at this establishment. I would also recommend that the staff is better educated on there policies. I was unable to attend a event due to the bad weather. I called Helium and questioned them concerning cancellation and rescheduling the day of the event. I was told that if the road are bad I could call the following day to reschedule. Once I called the following day , I was told I had to call the day of the event to reschedule . I then emailed management, I was informed at that time there is a no refund policy. I am not disappointed about losing the money. I'm more disappointed because I took the time and effect to reach out and find a solution and has been misinformed and given the wrong information each time. This is unprofessional and I will not attend any event or advice any of my friends or conrads to attend any event at the Helium.
The comedy club is in the lower level at the St Louis Galleria Mall. After you go down the stairs, you enter a restaurant/bar area. There is a two drink minimum so I purchased my first at the bar while waiting to be seated. It was similar to a tequila sunrise and it cost $12. During the show I ordered a beer for $6. I felt the mix drink was way overpriced for the small glass that it came in. The comedy show was funny, the place was clean, and service was good. The guy in charge of seating was efficient and had a great attitude. Overall it was a fun night out!
We were there on New Years Eve. Over a TWO HOUR span of time we were not served one drink! They took our drink order TWICE. However they never came back either time with drinks. The wait staff was just the worst I've ever experienced. We ended up leaving before midnight. We brought in the new year in our car...totally unacceptable. We just were so mad about the service we couldn't stay there a minute longer! The comedian was very good, but I will never return to this place.
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