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“Went in for a late lunch. Ordered the $6. House Scramble with a separate side order of the broccoli. Didn't take too long for my meal to be brought out but my server apparently decided that my side order was going to replace my hash browns even though I accepted that the the broccoli was going to be a surcharge . My initial meal (as pictured in # 1) looked promising, I assumed that they were just going to bring out my hash browns on a different plate. After taking a bite from my broccoli and finding out that it was not even room temperature I decided to wait until I could grab her attention or the other server to discuss my disappointment. After passing by my table over four times with my plate sitting there untouched the other server finally asked me if there was something wrong. I told him in a calm but stern voice that yes there was an issue and quickly pointed out what was missing from my plate. My original server came over and reminded me of my order. At that point I reminded her that I intended to have the broccoli added as a side item and not just a replacement for my hash browns. The male server then took both of plates of food back to the kitchen to finally return ten minutes later with a new batch of the eggs and cheese and the hash browns. As I started to eat the new meal I couldn't ignore the two small knats that started hovering around my plate. The food was as I expected with the replacement meal items as pictured in #2. I could excuse the thoroughness or lack thereof if they were a lot busier but when I noticed them concentrating on their phones at the counter I viewed that as a distraction from their their service. The other picture was from across the room from me“
“Our waiter, the gentleman with tattoos, was really great. We came in Valentines Day and even though they were slow staffed, he was able to multitask and still take care of our table.
Bathrooms really need a deep clean and a plumber to take care of the faucet in the women’s restroom though.“
“Let’s talk about it!!!
Tonics was the best server!! So sweet and so funny! She killed it!!! The food was so amazing. We live in Alton where they are all closed… and have when downhil so bad!! But this place did not disappoint. I had the gluten free pancakes which were the best around!! And the omelet did not disappoint!! My wife is so picky about her bacon but absolutely loved it!! Such an amazing experience with food and service“