Jack in the Box
7960 Watson Rd, Marlborough
(314) 961-6985
Recent Reviews
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Yeah... don't even try. Especially at night. Never have enough people working night shift and the people that are working are rude no matter how patient you are. Don't work in customer service if you don't know how to treat customers. And they'll get your order wrong somehow.
First time in a long time that I had a jumbo jack that reminded me of the way jumbo jacks used to be.
The guy that was working this morning around 7:30 he is a rockstar he was there by himself doing everything from taking orders and making the food, thank you it was delicious 😋
3 times we ordered delivery and were missing a soda EACH TIME!
Sat in drive thru for 10 minutes before just leaving because they couldn't handle taking people's orders. Used to be decent but this is the 3 time in 3 months I've tried to go there and the same worthless trash working during lunch time.
Repeatedly served the wrong food
This is an order that should not take 30 minutes with me being on site for me to receive this order. This should tell you most of what you need to know
The food was excellent as always. We had tacos and churros love that!
Some guy taking my order
was super rude, and when I told him he was being rude. He told me to meet him out front.Then he came out front and threatened to fight me until I put my phone on him... told me his mama just died...The worst customer service I ever ever experienced. This happened on april 14 2025... At around 9:30
Drive through 930am on Monday- he was fast, accurate and polite. Thank you.
Restaurantji Recommends
In the morning might as well not waste your time going through the drive through ....no one will respond to take your order
Overnight at 11:31 name Kenneth I believe not sure whole crew it's been a long time since I've had fresh good hot food also a outstanding service I sure will be back same time hopeful I get the same people I'm impressed 😀
It’s a rough place on the outside but the food is a good price if you’re looking for a quick burger. They are often out of lots of things like buttermilk ranch. The workers have always been super friendly even if the wait is super long.
My favorite is the Jr. bacon cheeseburger (add in the buttermilk ranch to dip with)
Waited 20 minutes for 1 burger in drive thru. Workers are lazy. Sandwich tasted like dog food. I don’t see this location being open very long if the ownersdo nothing about their pathetic employees.
This places sucks didn't answer my phone call and did not give me half my delivery order.
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