If the drive thru was a little more polite and faster it would be alot better
Jennifer James
The food was great!! And so was everyone else
Atmosphere: 5
Food: 5
Service: 5
Bolly Music
Lucky is the best! No only was the place clean from top to bottom but lucky made my day by making a bomb ice coffee for me!
Atmosphere: 5
Food: 5
Service: 5
Dwan Davis
I went here at 7pm on a Monday night and they said DoorDash orders only 🤦🏽♂️
Atmosphere: 1
Food: 1
Service: 1
Mike Jordan
The doors are always locked and the owner lies and says they’ll get it fixed but nothing ever happens. So if they reply to your comment just know it’s only to make themselves appear to want to give a good experience. The owner doesn’t care and it shows in the people they hire.
Atmosphere: 1
Food: 1
Service: 1
basham kay
Nice friendly service, not a long wait , good food for fast food
Atmosphere: 3
Food: 4
Service: 4
Kay Kayy
Every time I visit this location the doors are locked and it’s “online orders only” in the drive thru. Earlier last week I came at 6pm and I’m here now at 7:30 on a Monday and still cannot order. Out of 6 times I’ve ordered from this location I was only actually able to get food twice. Why is it always online orders only? What’s the point in fast food if I can’t even order at the location?
Atmosphere: 1
Service: 1
Willie Cunningham
The restaurant and fellow customers were great. This rating is for that app!!!!! I ordered ONLINE IN THE APP 2 separate times, and didn't get one point!!! Ordered even more food. Still, zero points!!! Told me my reciept was too old. If I ordered online and with the app, wht didn't ir give me my points!!!! Bad system, very bad!!!!😠😠
Atmosphere: 5
Food: 4
Service: 5
Laura Mohan
Food was Hot fresh and the staff was busy and pleasant
Atmosphere: 5
Food: 5
Service: 5
Cassie
So is customer service not apart of training? Ive either had to deal with long waits and bad customer service or just bad customer service.
I am totally fed up with this particular Jack in the box! The lobby is closed again!! I'm disabled and I have to use the lobby because I don't drive. I am being dead serious with what I am about to say!!
I truly pray and wish that they bulldozed the entire building and put a Taco Bell or a Kentucky fried Chicken or actually anything!!!!!
Vipanjot Singh
The food was good but I didn’t like the way manager was treating their employees, yelling at her, telling her she is not doing there job right front of customers, if they have to fire someone they can, but treating them like they are kids is no go!!!!
TRACIA JOHNSON
Ordered tacos and egg rolls I shouldn't have to ask for sauce
Atmosphere: 4
Food: 4
Service: 3
Nagabhairu vinod kumar
Very slow waited 39 min in drive thru
Atmosphere: 1
Food: 1
Service: 1
Adjua Frederick
I really don’t like giving bad reviews. It was just okay. The service was just okay from the way the order was taking to the way it was presented and what we witnessed in the time sitting there. I understand cars being in the drive thru but to watch a car pull up pay and have a car already there waiting and we are sitting there waiting & they get to order finally making it to the window only to watch the car sitting there waiting moves after a while. Was a little crazy to us and we didn’t understand what was going on but never the less it took us to sit there and watch the car that ordered before us to get to the window to pay, pull up, back up, pull back to the window to get there food to finally drive off and us pull up eventually after being greeted after being placed on hold to order to even witness all this and us get to the window to finally pay & get our food & be surprised by what we witnessed being in food service & seeing this at other jack in the box to get our food to be half way satisfied with the service and not have everything. Like a utensil for the loaded fries/potato wedges.
If the drive thru was a little more polite and faster it would be alot better
The food was great!! And so was everyone else
Atmosphere: 5
Food: 5
Service: 5
Lucky is the best! No only was the place clean from top to bottom but lucky made my day by making a bomb ice coffee for me!
Atmosphere: 5
Food: 5
Service: 5
I went here at 7pm on a Monday night and they said DoorDash orders only 🤦🏽♂️
Atmosphere: 1
Food: 1
Service: 1
The doors are always locked and the owner lies and says they’ll get it fixed but nothing ever happens. So if they reply to your comment just know it’s only to make themselves appear to want to give a good experience. The owner doesn’t care and it shows in the people they hire.
Atmosphere: 1
Food: 1
Service: 1
Nice friendly service, not a long wait , good food for fast food
Atmosphere: 3
Food: 4
Service: 4
Every time I visit this location the doors are locked and it’s “online orders only” in the drive thru. Earlier last week I came at 6pm and I’m here now at 7:30 on a Monday and still cannot order. Out of 6 times I’ve ordered from this location I was only actually able to get food twice. Why is it always online orders only? What’s the point in fast food if I can’t even order at the location?
Atmosphere: 1
Service: 1
The restaurant and fellow customers were great. This rating is for that app!!!!! I ordered ONLINE IN THE APP 2 separate times, and didn't get one point!!! Ordered even more food. Still, zero points!!! Told me my reciept was too old. If I ordered online and with the app, wht didn't ir give me my points!!!! Bad system, very bad!!!!😠😠
Atmosphere: 5
Food: 4
Service: 5
Food was Hot fresh and the staff was busy and pleasant
Atmosphere: 5
Food: 5
Service: 5
So is customer service not apart of training? Ive either had to deal with long waits and bad customer service or just bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am totally fed up with this particular Jack in the box!
The lobby is closed again!!
I'm disabled and I have to use the lobby because I don't drive. I am being dead serious with what I am about to say!!
I truly pray and wish that they bulldozed the entire building and put a Taco Bell or a Kentucky fried Chicken or actually anything!!!!!
The food was good but I didn’t like the way manager was treating their employees, yelling at her, telling her she is not doing there job right front of customers, if they have to fire someone they can, but treating them like they are kids is no go!!!!
Ordered tacos and egg rolls I shouldn't have to ask for sauce
Atmosphere: 4
Food: 4
Service: 3
Very slow waited 39 min in drive thru
Atmosphere: 1
Food: 1
Service: 1
I really don’t like giving bad reviews. It was just okay. The service was just okay from the way the order was taking to the way it was presented and what we witnessed in the time sitting there. I understand cars being in the drive thru but to watch a car pull up pay and have a car already there waiting and we are sitting there waiting & they get to order finally making it to the window only to watch the car sitting there waiting moves after a while. Was a little crazy to us and we didn’t understand what was going on but never the less it took us to sit there and watch the car that ordered before us to get to the window to pay, pull up, back up, pull back to the window to get there food to finally drive off and us pull up eventually after being greeted after being placed on hold to order to even witness all this and us get to the window to finally pay & get our food & be surprised by what we witnessed being in food service & seeing this at other jack in the box to get our food to be half way satisfied with the service and not have everything. Like a utensil for the loaded fries/potato wedges.
Atmosphere: 5
Food: 3
Service: 3
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