EVERYTIME THE DRIVER WITH THE GUY DRIVER WITH THE BLONDE HAIR HE STEALS PETTY DOLLARS OFF OF MY CARD AT THE END OF THE DAY I WOULD NOT RECOMMEND THIS LOCATION. He just hung up on me because i told him he overdrafted my card for a petty dollar INSTEAD OF TEXTING OR CALKING WHEN HE’S IN FRONT WITH MY ORDER FOR A CASH TIP. Instead he leaves my food in customer service and charges my card when he pleases when I just called he hung up on me I tried calling back and he’s answering and hanging up VERY UNPROFESSIONAL WILL NEVER TIP AGAIN.
Faith Morgan
I am struggling right now. I order from this location A LOT.
My last 4 orders have been weirdly off - nothing overly big but just little points of service or quality that keep showing themselves. I understand it is first world problem. •At some point they started adding so much ice that my soda is completely watered down by the time I get it, and I don’t drink it fast, so I end up drinking watered down syrup or throwing it away, no straw, no napkins - it now makes more sense to just go down to vending machine. Last week I ordered an unwich and it was a single leaf of lettuce, it was basically a meat roll. Today all of the things with the drink, the straw, the napkins - I even made sure again that the napkin but was toggle and added - no ice to my name and the delivery instructions and then the pickle was weird with a super rubbery (almost dried out skin that was re hydrated).
I talk to the driver and he is always helpful and I end up settling that it is a one off.. I just think that at this point it is becoming the norm.
When they are on they are on but when they are off it feels way too far off. This is my call to action - please find consistency I love having a jimmy John’s near me.
Anna Stetzel
Would give zero stars if possible. The workers were very rude and there was hair and lint on the bottom of my unwitch as if it had been dropped on the ground or something. Very gross, I’ll just go to the Baptist church location next time.
Kim Schmitt
This is the absolutely slowest JJ’s in all of America. Don’t order from here for delivery unless you have well over an hour to wait. Waiting in line also takes forever.
Bridget Griffin
Yesterday I placed an online order at the Jimmy John’s in Sunset Hills, MO. It never showed. Tried calling multiple times to only get hung up on. Manager never acknowledged me over the phone, she literally handed the phone to the driver when I was finally able to get through. The driver argued with me that he delivered it. What he did was drop my order off somewhere else and dropped someone else’s order off at my location. They refused to give me a refund and still never acknowledged the driver’s error. After much arguing, I was told I would receive a refund. I have yet to see it hit my acct. I never received my food and they never picked up the wrong order. I have never in my 60 years had such bad service. Oh wait, I received NO SERVICE at all!! And so far I haven’t received a refund either. The owner needs to get a handle on the employees there! I deleted my acct online and will never do business with Jimmy John’s again. NEVER. Beware this location to others in the area.
Heather Anderson
The tom turkey on wheat is the best sandwich in the world addJimmy pepper sauce oil and vinegar and pickles It's my favorite lunch
Atmosphere: 5
Food: 5
Service: 5
Quentin Wilmes
Online says they open till 9 and then went to pick it up says they close at 8 and won’t refund.
Atmosphere: 1
Service: 1
Rachel Goodman
Just want to say.. good thing I like avocado. And good thing I asked for extra napkins.. had to take off half the toppings just to be eatable. Workers were obviously aggravated.. seemed annoyed when I asked to put my number in for rewards , responded with “yep, yep” before I could even finish my question…
Atmosphere: 1
Food: 1
Service: 1
Janine Turnbull
The lady at the register was very nice. The lady making the sandwich was very snobbish, I was letting them know how great the food was and she dirty looked me. Looking over her glasses very rude.
Atmosphere: 3
Food: 5
Service: 3
Ashley Fleming
Tabitha the manager she says was very rude to me and was not able to help me with my food. I asked her for corporate number and she refused to give it to me.
Hair right when I opened up. It's like they didn't have eyes. Disgusting. Was not freaky fast either.
Atmosphere: 1
Food: 1
Service: 2
Tony R
Paid for extra toppings and didn't get them also ask to have it cut in half and they never do!!
Atmosphere: 3
Food: 3
Service: 3
Stacey Emig
Their hours are so random. States on the website open till 9 o’clock pm, however, stopped multiple times around 7 o’clock, and they will be closed. You wait in the drive-through window forever because the lights are on just to pull around to find out the girl says we close early tonight, and very rudely by the way. Unacceptable!
Megan Sutton
Terrible location. Staff look like they are on meth. Slow service and poor service. Skip this location and head down the road to the next one.
Atmosphere: 2
Food: 3
Service: 1
Bonnie Trenholm
Jimmie John’s doesn't answer their phone! My app isn't working and i tried to call at 1:15-1:24 on a Sunday…they answer, hang up and thats it! Business must be good
EVERYTIME THE DRIVER WITH THE GUY DRIVER WITH THE BLONDE HAIR HE STEALS PETTY DOLLARS OFF OF MY CARD AT THE END OF THE DAY I WOULD NOT RECOMMEND THIS LOCATION. He just hung up on me because i told him he overdrafted my card for a petty dollar INSTEAD OF TEXTING OR CALKING WHEN HE’S IN FRONT WITH MY ORDER FOR A CASH TIP. Instead he leaves my food in customer service and charges my card when he pleases when I just called he hung up on me I tried calling back and he’s answering and hanging up VERY UNPROFESSIONAL WILL NEVER TIP AGAIN.
I am struggling right now. I order from this location A LOT.
My last 4 orders have been weirdly off - nothing overly big but just little points of service or quality that keep showing themselves. I understand it is first world problem.
•At some point they started adding so much ice that my soda is completely watered down by the time I get it, and I don’t drink it fast, so I end up drinking watered down syrup or throwing it away, no straw, no napkins - it now makes more sense to just go down to vending machine. Last week I ordered an unwich and it was a single leaf of lettuce, it was basically a meat roll. Today all of the things with the drink, the straw, the napkins - I even made sure again that the napkin but was toggle and added - no ice to my name and the delivery instructions and then the pickle was weird with a super rubbery (almost dried out skin that was re hydrated).
I talk to the driver and he is always helpful and I end up settling that it is a one off.. I just think that at this point it is becoming the norm.
When they are on they are on but when they are off it feels way too far off. This is my call to action - please find consistency I love having a jimmy John’s near me.
Would give zero stars if possible. The workers were very rude and there was hair and lint on the bottom of my unwitch as if it had been dropped on the ground or something. Very gross, I’ll just go to the Baptist church location next time.
This is the absolutely slowest JJ’s in all of America. Don’t order from here for delivery unless you have well over an hour to wait. Waiting in line also takes forever.
Yesterday I placed an online order at the Jimmy John’s in Sunset Hills, MO. It never showed. Tried calling multiple times to only get hung up on. Manager never acknowledged me over the phone, she literally handed the phone to the driver when I was finally able to get through. The driver argued with me that he delivered it. What he did was drop my order off somewhere else and dropped someone else’s order off at my location. They refused to give me a refund and still never acknowledged the driver’s error. After much arguing, I was told I would receive a refund. I have yet to see it hit my acct. I never received my food and they never picked up the wrong order. I have never in my 60 years had such bad service. Oh wait, I received NO SERVICE at all!! And so far I haven’t received a refund either. The owner needs to get a handle on the employees there! I deleted my acct online and will never do business with Jimmy John’s again. NEVER. Beware this location to others in the area.
The tom turkey on wheat is the best sandwich in the world addJimmy pepper sauce oil and vinegar and pickles It's my favorite lunch
Atmosphere: 5
Food: 5
Service: 5
Online says they open till 9 and then went to pick it up says they close at 8 and won’t refund.
Atmosphere: 1
Service: 1
Just want to say.. good thing I like avocado. And good thing I asked for extra napkins.. had to take off half the toppings just to be eatable. Workers were obviously aggravated.. seemed annoyed when I asked to put my number in for rewards , responded with “yep, yep” before I could even finish my question…
Atmosphere: 1
Food: 1
Service: 1
The lady at the register was very nice. The lady making the sandwich was very snobbish, I was letting them know how great the food was and she dirty looked me. Looking over her glasses very rude.
Atmosphere: 3
Food: 5
Service: 3
Tabitha the manager she says was very rude to me and was not able to help me with my food. I asked her for corporate number and she refused to give it to me.
Service: 1
Restaurantji Recommends
Hair right when I opened up. It's like they didn't have eyes. Disgusting. Was not freaky fast either.
Atmosphere: 1
Food: 1
Service: 2
Paid for extra toppings and didn't get them also ask to have it cut in half and they never do!!
Atmosphere: 3
Food: 3
Service: 3
Their hours are so random. States on the website open till 9 o’clock pm, however, stopped multiple times around 7 o’clock, and they will be closed. You wait in the drive-through window forever because the lights are on just to pull around to find out the girl says we close early tonight, and very rudely by the way. Unacceptable!
Terrible location. Staff look like they are on meth. Slow service and poor service. Skip this location and head down the road to the next one.
Atmosphere: 2
Food: 3
Service: 1
Jimmie John’s doesn't answer their phone! My app isn't working and i tried to call at 1:15-1:24 on a Sunday…they answer, hang up and thats it! Business must be good
Service: 1
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