Was very disappointed the last two times I ate here. Both times the service was fine but the sandwiches were sloppily put together and was missing half of the ingredients, definitely not worth the almost $10 they charge for one sub.
Atmosphere: 3
Food: 2
Service: 4
Stephanie Paine
Sandwich is always wrong (no bacon, custom toppings missing) and forget sides or drinks every single delivery.
Michelle Reddic
Since they started using Door Dash for delivery service is horrific. I order once a week from this location and the past three times, my order was delivered to a different building and I am a teacher, my lunch time is limited.
Service: 1
S MacK
Paid for #10 w/ extra roast beef didn't get it. Also a #4 with 1 slice of Turkey. Called Corporate spoke with an Adam.
Food: 1
Brandon Eason
Staff there have always been exceptional. This is the only Jimmy Johns I will go to. Every worker there has bren phenomenal, especially the gentlemen working the counter
Atmosphere: 5
Food: 5
Service: 5
Tiff Poe
I ordered a roast beef sandwich from Jimmy John's last night, and instead of a delicious meal, I got a bitter bite of food poisoning. My day’s menu was just my usual protein shakes, so I know the sandwich was the culprit. When I tried to spread the concern to the manager, hoping he’d check the food for the sake of other customers, he slathered me with rudeness and only offered to refund me—no dipping into the real issue. He said the roast beef is sliced fresh daily, trying to mustard up an excuse, but that just didn’t add up. I stayed cool and respectful, but the manager served up nothing but cold, uncaring vibes. He tossed the responsibility my way, telling me to fill out the survey on my receipt, which I’ll be sure to do. I even offered to circle back after a clinic visit to confirm the food poisoning, but he closed the door on that. With the sandwich being the only thing I ate all day, you'd think he’d want to protect other folks from a nasty bite too—but nope, just a sour taste all around.
Atmosphere: 4
Food: 1
Service: 2
Samantha Blosser
I usually order to be delivered, every once in a while they forget to cut my sandwich in half or add onion. I don’t care because I’m not charged extra for either. Everyone in the store and the people who deliver are helpful and friendly. Only complaint is that the drive thru speaker is really hard to hear.
Atmosphere: 5
Food: 5
Service: 5
Lisa Martin
Got sent the wrong sandwich. Called. Corrected. The correct sandwich had minimal meat.
Atmosphere: 1
Food: 2
Service: 2
BREZNIAK XAVIER MICHAEL
Super fresh ingredients — it makes a big difference.
Frank Leahy
Do not go to or get delivery from Jimmy Johns on Chipewa South Saint Louis City. Horrible
We love this place. Food is fresh and their delivery is outstanding. Prices are reasonable.
Atmosphere: 5
Food: 5
Service: 5
Vivek Kumar
This guy hit me with a Subway and it hurts so much the tomatoes smudged all over my face. The sauce was so bad I hated it.
Atmosphere: 1
Food: 1
Service: 1
Amy Gavin
I ordered delivery. The tracker said it was delivered but it never came so I called the store and explained this and asked why it said delivered but it wasn't? No explanation and said to wait 15 more minutes and call back if it never came. My son finally found it sitting on the ground in front of a neighbor's house. And they charged me for a pickle and didn't send it. Additionally it's the first sandwich I've ever gotten from them that was awful.
Food: 3
Service: 1
Tara Oliver
Have gone here multiple times. The service is just absolutely awful. They have terrible delivery drivers who can’t seem to get it right. I really do love the sandwiches so it’s such a unfortunate situation to have one so close to me and it be this terrible. Will not be returning
Atmosphere: 1
Food: 1
Service: 1
Ashlynn Travis
Do not recommend going here. They overcharge you so they can pocket the extra money then when you call them out on it they pull GUNS on you!
Was very disappointed the last two times I ate here.
Both times the service was fine but the sandwiches were sloppily put together and was missing half of the ingredients, definitely not worth the almost $10 they charge for one sub.
Atmosphere: 3
Food: 2
Service: 4
Sandwich is always wrong (no bacon, custom toppings missing) and forget sides or drinks every single delivery.
Since they started using Door Dash for delivery service is horrific. I order once a week from this location and the past three times, my order was delivered to a different building and I am a teacher, my lunch time is limited.
Service: 1
Paid for #10 w/ extra roast beef didn't get it.
Also a #4 with 1 slice of Turkey.
Called Corporate spoke with an Adam.
Food: 1
Staff there have always been exceptional. This is the only Jimmy Johns I will go to. Every worker there has bren phenomenal, especially the gentlemen working the counter
Atmosphere: 5
Food: 5
Service: 5
I ordered a roast beef sandwich from Jimmy John's last night, and instead of a delicious meal, I got a bitter bite of food poisoning. My day’s menu was just my usual protein shakes, so I know the sandwich was the culprit. When I tried to spread the concern to the manager, hoping he’d check the food for the sake of other customers, he slathered me with rudeness and only offered to refund me—no dipping into the real issue. He said the roast beef is sliced fresh daily, trying to mustard up an excuse, but that just didn’t add up. I stayed cool and respectful, but the manager served up nothing but cold, uncaring vibes. He tossed the responsibility my way, telling me to fill out the survey on my receipt, which I’ll be sure to do. I even offered to circle back after a clinic visit to confirm the food poisoning, but he closed the door on that. With the sandwich being the only thing I ate all day, you'd think he’d want to protect other folks from a nasty bite too—but nope, just a sour taste all around.
Atmosphere: 4
Food: 1
Service: 2
I usually order to be delivered, every once in a while they forget to cut my sandwich in half or add onion. I don’t care because I’m not charged extra for either. Everyone in the store and the people who deliver are helpful and friendly. Only complaint is that the drive thru speaker is really hard to hear.
Atmosphere: 5
Food: 5
Service: 5
Got sent the wrong sandwich. Called. Corrected. The correct sandwich had minimal meat.
Atmosphere: 1
Food: 2
Service: 2
Super fresh ingredients — it makes a big difference.
Do not go to or get delivery from Jimmy Johns on Chipewa South Saint Louis City.
Horrible
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We love this place. Food is fresh and their delivery is outstanding. Prices are reasonable.
Atmosphere: 5
Food: 5
Service: 5
This guy hit me with a Subway and it hurts so much the tomatoes smudged all over my face. The sauce was so bad I hated it.
Atmosphere: 1
Food: 1
Service: 1
I ordered delivery. The tracker said it was delivered but it never came so I called the store and explained this and asked why it said delivered but it wasn't? No explanation and said to wait 15 more minutes and call back if it never came. My son finally found it sitting on the ground in front of a neighbor's house. And they charged me for a pickle and didn't send it. Additionally it's the first sandwich I've ever gotten from them that was awful.
Food: 3
Service: 1
Have gone here multiple times. The service is just absolutely awful. They have terrible delivery drivers who can’t seem to get it right. I really do love the sandwiches so it’s such a unfortunate situation to have one so close to me and it be this terrible. Will not be returning
Atmosphere: 1
Food: 1
Service: 1
Do not recommend going here. They overcharge you so they can pocket the extra money then when you call them out on it they pull GUNS on you!
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