Waited over an hour for delivery with no tracking in available. Called in an hour and 15 minutes for a status check to be told my order was ready but hadn't left the store. Evidently due to a staffing issue. I get it, but this points to a bigger management issue. If 75% of your delivery staff doesn't show, there's a reason for that. Why not turn off delivery at that point? Let alone making a sandwich that is just going to get soggy and take 2 hours to arrive.
Service: 1
Kevin Wright
Don’t frequently order from here due to the order being correct about 20% of the time. Customization of the order is non existent. I’ve wasted $$$$ on add-ons that are never made. Picture is extra meat. One slice of turkey and a couple slices of bacon.
Atmosphere: 3
Food: 3
Service: 2
RanMischeif
Don't eat here. I saw and old man fondle the bread with no gloves on. He didn't even wash his hands after he took out the
Atmosphere: 5
Food: 1
Service: 1
Dave C
They manage to mess up every order. Don’t waste your time, shop local
Atmosphere: 1
Food: 1
Service: 1
Scott Parker
I want to play a game. It's called, order watever you want and then guess what you'll get from the staff. Want a vito with no onions and extra sauce? Sorry, not in this game you
Atmosphere: 1
Food: 1
Service: 1
Kayla Harris
Manager was pissed beings we came in 25 mins before close due to the app not working. The worker was very pleasant
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Turkey Sandwich
Curt Hecker
Messed up our orders, slapped together, won't spend 60$ on the crew again
Atmosphere: 4
Food: 2
Service: 2
Rosetta Bonner
Number 7 always hit different it's something that taste in that sub that is so good.
Atmosphere: 5
Food: 5
Service: 5
These Girls Are Loved
Asked for extra lettuce.. guess it’s safe to say they don’t like special
Atmosphere: 1
Food: 3
Service: 1
Daniel Moore
5 times in a row I’ve added bacon to my sandwich, been charged for bacon, and every single time they don’t add it to my sandwich. They honestly don’t care at all at this
Freaky SLOW delivery. Took an hour+ to get a sandwich delivered 5 minutes away.
Service: 1
John F.
Turkey unwich as immediately opened.Wilted lettuce and a solid mess. Talked to General Manager and sent a pic. zero response.
Austin Whaley
The management from higher ups is so terrible that they lost business and had to shut down one of their stores because they have no clue how to manage things and treat their employees right. Coming from an ex manager who they wanted to call a keyboard warrior for going off on them when they were wrong. I'm surprised this chain of jimmyjohns still even has ones opened but I'm glad to see them slowly closing. Get better sandwiches from somewhere like subway or the post.
Atmosphere: 1
Food: 2
Service: 1
Robin Lee
This Jimmy Johns is one of the best. Always great food done well and friendly customer service. Got my fav the Beach Club!
Atmosphere: 5
Food: 5
Service: 5
Neil Ghanti
Slowest sandwich shop in all of STL. Delivery from 2 miles away took 90 min. Wrong order, and rock hard bread.Shut it down. They aren’t even trying.
Waited over an hour for delivery with no tracking in available. Called in an hour and 15 minutes for a status check to be told my order was ready but hadn't left the store. Evidently due to a staffing issue. I get it, but this points to a bigger management issue. If 75% of your delivery staff doesn't show, there's a reason for that. Why not turn off delivery at that point? Let alone making a sandwich that is just going to get soggy and take 2 hours to arrive.
Service: 1
Don’t frequently order from here due to the order being correct about 20% of the time. Customization of the order is non existent. I’ve wasted $$$$ on add-ons that are never made. Picture is extra meat. One slice of turkey and a couple slices of bacon.
Atmosphere: 3
Food: 3
Service: 2
Don't eat here. I saw and old man fondle the bread with no gloves on. He didn't even wash his hands after he took out the
Atmosphere: 5
Food: 1
Service: 1
They manage to mess up every order. Don’t waste your time, shop local
Atmosphere: 1
Food: 1
Service: 1
I want to play a game. It's called, order watever you want and then guess what you'll get from the staff. Want a vito with no onions and extra sauce? Sorry, not in this game you
Atmosphere: 1
Food: 1
Service: 1
Manager was pissed beings we came in 25 mins before close due to the app not working. The worker was very pleasant
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Turkey Sandwich
Messed up our orders, slapped together, won't spend 60$ on the crew again
Atmosphere: 4
Food: 2
Service: 2
Number 7 always hit different it's something that taste in that sub that is so good.
Atmosphere: 5
Food: 5
Service: 5
Asked for extra lettuce.. guess it’s safe to say they don’t like special
Atmosphere: 1
Food: 3
Service: 1
5 times in a row I’ve added bacon to my sandwich, been charged for bacon, and every single time they don’t add it to my sandwich. They honestly don’t care at all at this
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Freaky SLOW delivery. Took an hour+ to get a sandwich delivered 5 minutes away.
Service: 1
Turkey unwich as immediately opened.Wilted lettuce and a solid mess. Talked to General Manager and sent a pic. zero response.
The management from higher ups is so terrible that they lost business and had to shut down one of their stores because they have no clue how to manage things and treat their employees right. Coming from an ex manager who they wanted to call a keyboard warrior for going off on them when they were wrong. I'm surprised this chain of jimmyjohns still even has ones opened but I'm glad to see them slowly closing. Get better sandwiches from somewhere like subway or the post.
Atmosphere: 1
Food: 2
Service: 1
This Jimmy Johns is one of the best. Always great food done well and friendly customer service. Got my fav the Beach Club!
Atmosphere: 5
Food: 5
Service: 5
Slowest sandwich shop in all of STL. Delivery from 2 miles away took 90 min. Wrong order, and rock hard bread.Shut it down. They aren’t even trying.
Food: 1
Service: 1