Was told there was no chicken so I ordered chicken strips was fried extra hard..just horrible..fast food is beginning to be a waste of time n money honestly
Food: 1
Service: 3
Melissa Criley
Said they ran out of food they are lazy and refuse to work the last of they shift they not fooling nobody
Paradox TM
Wrong order. Went back to get it replaced and they we're rude and told me I was wrong. I told them I had the incorrect food next ro me. After I gave the food back, they gave me ANOTHER wrong order. Go to a different KFC.
Atmosphere: 1
Food: 1
Service: 1
carolyn hardy
1pm doors closed. Picking up for Grubhub so had to wait in super long line even though order was placed over 40 mins ago. Grubhub customers don’t want soggy chicken.
Service: 1
KHIEF R3DKLOUD
Clean place food is great when it's fresh and hot. Their customer service could be better on some shifts. If you choose to work at a restaurant understand what u chose to do.
Atmosphere: 3
Food: 4
Service: 1
Jeremy Baysinger
Drive thru lady was rude and kept interrupting. Ordered two simple white meat 3 pc meals with the same sides. Ended up with two 3pc dark meat meals. Chicken was old bisquits were dry, no butter and the mashed potatoes suckes as well.
Atmosphere: 1
Food: 1
Service: 1
Lavon Royal-Reed
Terrible customer service, food is not good now at all either. The facilities also don’t look clean. I will never come here or eat here again.
Atmosphere: 1
Food: 1
Service: 1
Renay Love
Waited two minutes at drive thru. Rode to front, advised I needed to go back to drive thru...though no one was inside. Wasting time.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Jamie Coleman
Arrived at KFC on Delmar, doors were locked and it was only 1pm. Went around to drive thru, and asked to place two orders. The worker yelling “only one order in drive thru.” I asked well since the doors are locked, and we can’t come in to place our orders can you make an exception? She cut me off saying ONLY ONE ORDER IN DRIVE THRU! At that time I just drove off. I assumed they were short but as I rode by window they had plenty of staff. Will not be returning to location. Just very rude
Atmosphere: 1
Food: 1
Service: 1
James Stewart
They are a bit slow. They had me pull forward in the drive through yet there was no one behind
The hot and spicy wings and the crispy fries where deeeeeeelicious. KFC is one of few restaurants that service Mountain Dew so I was on cloud 100000?.
Atmosphere: 3
Food: 5
Service: 4
James Washington
I was at/in the drive-thru on 9-27-23 restaurant/store number #J625148. I ordered the hot wings combo the server told me it would be a 15 minute wait at 5:21pm. And did I mind the wait. " U stated no i don't mine the wait." The server told me to pull to the drive thru window so I may pay for my order. The cashier nor the server told me how much my order was and ask me to pull forward and someone would bring my order out. As I sat in my vehicle waiting a whole twenty minutes and still hadn't got my meal. I got out my vehicle and lock the doors. I went in the restaurant and waited until someone ask me if they could help me. I told the server that I was waiting on my order. The female server ask me what had i ordered. I stated the hot wings combo. The other employees where walking around like a chicken with it's head cut off. The female server began to look to see where my order was. She asked another server to hand her a hot wings box. I guess at this point she must have been trying to put my order together. She asked me what sauces I needed and handed me my meal after thirty minutes of waiting. Please we need to do better at this KFC.
Atmosphere: 2
Food: 4
Service: 1
Tamara
Went to the drive thru. The answering employee had an attitude and wasn't listening because she was no doubt a teen employee who was on her phone; whom also has zero customer service skills and doesn't really want to be at work anyway.She told me that they were out of KFC Bowls. A KFC Bowl is mashed potatoes, corn, chicken nuggets, gravy, and cheese sprinkled on top and they are not pre-made. Rather than argue with someone making my food, I said It's ok, Thank You and left. Had to drive to another KFC out of my way which is an inconvenience to me because someone doesn't want to do their job. It's so annoying. I won't be visiting that location again. Hire people who want to work and value your customers.
Service: 1
Precious Harris
attitudes is disgusting, the manager don’t do anything but sit outside and smoke cigarettes, meanwhile the stuff inside with music blasting. the inside is needs a deep
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Gravy
Pamela Neal
I ordered dinner for my grandson and his friend. Ordered online when I picked it up. This chicken was very dry and hard. Biscuit was like a brick. The macaroni and cheese was terrible.
Was told there was no chicken so I ordered chicken strips was fried extra hard..just horrible..fast food is beginning to be a waste of time n money honestly
Food: 1
Service: 3
Said they ran out of food they are lazy and refuse to work the last of they shift they not fooling nobody
Wrong order. Went back to get it replaced and they we're rude and told me I was wrong. I told them I had the incorrect food next ro me. After I gave the food back, they gave me ANOTHER wrong order. Go to a different KFC.
Atmosphere: 1
Food: 1
Service: 1
1pm doors closed. Picking up for Grubhub so had to wait in super long line even though order was placed over 40 mins ago. Grubhub customers don’t want soggy chicken.
Service: 1
Clean place food is great when it's fresh and hot. Their customer service could be better on some shifts. If you choose to work at a restaurant understand what u chose to do.
Atmosphere: 3
Food: 4
Service: 1
Drive thru lady was rude and kept interrupting. Ordered two simple white meat 3 pc meals with the same sides. Ended up with two 3pc dark meat meals. Chicken was old bisquits were dry, no butter and the mashed potatoes suckes as well.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service, food is not good now at all either. The facilities also don’t look clean. I will never come here or eat here again.
Atmosphere: 1
Food: 1
Service: 1
Waited two minutes at drive thru. Rode to front, advised I needed to go back to drive thru...though no one was inside. Wasting time.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Arrived at KFC on Delmar, doors were locked and it was only 1pm. Went around to drive thru, and asked to place two orders. The worker yelling “only one order in drive thru.” I asked well since the doors are locked, and we can’t come in to place our orders can you make an exception? She cut me off saying ONLY ONE ORDER IN DRIVE THRU! At that time I just drove off. I assumed they were short but as I rode by window they had plenty of staff. Will not be returning to location. Just very rude
Atmosphere: 1
Food: 1
Service: 1
They are a bit slow. They had me pull forward in the drive through yet there was no one behind
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
The hot and spicy wings and the crispy fries where deeeeeeelicious. KFC is one of few restaurants that service Mountain Dew so I was on cloud 100000?.
Atmosphere: 3
Food: 5
Service: 4
I was at/in the drive-thru on 9-27-23 restaurant/store number #J625148. I ordered the hot wings combo the server told me it would be a 15 minute wait at 5:21pm. And did I mind the wait. " U stated no i don't mine the wait." The server told me to pull to the drive thru window so I may pay for my order. The cashier nor the server told me how much my order was and ask me to pull forward and someone would bring my order out. As I sat in my vehicle waiting a whole twenty minutes and still hadn't got my meal. I got out my vehicle and lock the doors. I went in the restaurant and waited until someone ask me if they could help me. I told the server that I was waiting on my order. The female server ask me what had i ordered. I stated the hot wings combo. The other employees where walking around like a chicken with it's head cut off. The female server began to look to see where my order was. She asked another server to hand her a hot wings box. I guess at this point she must have been trying to put my order together. She asked me what sauces I needed and handed me my meal after thirty minutes of waiting. Please we need to do better at this KFC.
Atmosphere: 2
Food: 4
Service: 1
Went to the drive thru. The answering employee had an attitude and wasn't listening because she was no doubt a teen employee who was on her phone; whom also has zero customer service skills and doesn't really want to be at work anyway.She told me that they were out of KFC Bowls. A KFC Bowl is mashed potatoes, corn, chicken nuggets, gravy, and cheese sprinkled on top and they are not pre-made. Rather than argue with someone making my food, I said It's ok, Thank You and left. Had to drive to another KFC out of my way which is an inconvenience to me because someone doesn't want to do their job. It's so annoying. I won't be visiting that location again. Hire people who want to work and value your customers.
Service: 1
attitudes is disgusting, the manager don’t do anything but sit outside and smoke cigarettes, meanwhile the stuff inside with music blasting. the inside is needs a deep
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Gravy
I ordered dinner for my grandson and his friend. Ordered online when I picked it up. This chicken was very dry and hard. Biscuit was like a brick. The macaroni and cheese was terrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken