KFC
8933 Jennings Station Rd, St. Louis
(314) 396-2738
Recent Reviews
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Th young man that was working drive through tonight was phenomenal. He spoke with proper. The way he answered the mic was on point. His food was hot and fresh and it was 9pm. I was very impressed. That was some of the best service I’ve had in St Louis and I can definitely see that young man stepping into management some day. I give him 5 stars!!!!!
Atmosphere: 5
Food: 5
Service: 5
I went in the drive thru and ordered a family meal that had 12 pieces of chicken, some biscuits and two mashed potatoes and Cole slaw. I paid $43 at the window and was immediately told to pull in front of the store and someone would bring it out. Waiting patiently, I noticed all of these cars being serviced or told to park in the front after I ordered. 45 mins later, the cars that was told to wait after me ended up going into the store to get there food. Almost an hour later for me I’m just like I’m going to go eat something else. I go into the store and ask for a refund. The line members look at me and continue to work. I wait about 2 mins before asking for a manager for a refund. Still wasting my time they tell me how they had to make some more chicken because all they had was legs and they didn’t want to give me all legs. Mind you that was not even mentioned to me otherwise I would have passed. Sitting an hour for some chicken??? They definitely cleared my order off the screen, gave my chicken order to someone else and expected me to continue to wait. Not even a sincere apology. I will not be back
Atmosphere: 1
Food: 1
Service: 1
Never keep enough chicken and claims they run out at about 8:55 when they don't close till 11:00 p.m.
Atmosphere: 1
Food: 4
Service: 1
I had stopped going here but Today l decided to go. The Service and food was a 5 star.
Atmosphere: 5
Food: 5
Service: 5
Although I was bummed about the waffles no longer being an item. ☹️
Everything was great!
Thanks, You All.
Atmosphere: 5
Food: 5
Service: 5
This is the second time going the food is always cooked in old grease which is gross
They should close that and put something good there.
I would never eat there again food old
Fries was cold
Atmosphere: 1
Food: 1
Service: 1
Food was not fresh, had been sitting.
Atmosphere: 2
Food: 2
Service: 3
Avoid this place like salmonella it is terrible. The customer service is atrocious and the food is old
Atmosphere: 1
Food: 1
Service: 1
Would give this location 0 stars if I could the dark skin female manager with the red hair was not polite at all 7pm on a Friday night she claims they are out of everything nuggets tender fries etc then she decided to drop my credit card on the ground shut the window and walked away without a apology super terrible customer service wish I could file a law suit but I will definitely file a complaint with the BBB. Dated 3.14 2025
The chicken was good mac and cheese worth nice an hot the cold slaw was very good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food fresh n hot n fast
Customer service trash
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Gravy
Order in drive thru was parked waited over 35min went back through drive thru to see if they forgot that I was still waiting on my order still had to wait 5more minutes for them to make it wasn't worth the price I paid and I personally ask for no breast what did I get three of them chicken Littles were not freshly made
Atmosphere: 3
Food: 3
Service: 3
My chicken wasn't all the way done and it was cold
Atmosphere: 5
Food: 4
Service: 5
I stopped going because the service is terrible, and they always say their out of chicken. There is too much hit or miss.
Atmosphere: 2
Food: 5
Service: 2
So slow service, only 3 cars in driving through and 2 customers inside, it took 20 minutes to get my order, there are many workers, no short hands
Atmosphere: 1
Food: 3
Service: 1
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