I had a wonderful experience there every one was so kind and helpful.
Atmosphere: 5
Food: 5
Service: 5
Pam Hansen
I wouldn't eat McDonald's if they paid me a million dollars.
Atmosphere: 5
Food: 1
Service: 5
Michelle Jones (SERVICE EMPORIUM LLC)
I placed a mobile order at 9:55:43 AM on 11/21/2025 for a steak, egg and cheese biscuit. I get to the drive thru about 10:25am to pick up my order. While I set there and see 2 vehicles that came after me place their orders first. While sitting there the menu switches to the lunch menu. Since 2 cars that came after me went before me I assumed the speaker on my side did not work so I just went ahead and drove to the first window. The lady says I did not get your order and I explained to her that I thought the speaker was broken. Here is my code. She say oh breakfast is over we can’t make that and that i should have placed the order before I got in the drive thru. I told her I placed the order while I was at home and it should already been made by now because it was before 10am when I placed the order. She stated well I’m sorry I don’t know what to tell you and closed her window.
D S Briggs
Never again! This location usually has at least a 10 minute wait from ordering to actually getting your food, regardless to if it is a rush time or not. There is always an issue with something not working, short staffed, mixed up orders, etc. Today was the last straw. We waited in the drive-thru AFTER ordering our food for 24 minutes while the car in front of us and the store had some issue they couldn't resolve in a timely manner. Instead of asking the car to park or pull up so they could serve the other cars in line they continued to go back and forth with each other, passing receipts and talking. Finally my wife went into the store to get our order (which was already done and getting cold) and it took another 10 minutes as the no one in the store could seem to get it together enough to give her our order. To make matters worse they overstuffed the one bag they gave us with our order. This store always seems to have issues with delivering proper customer service, and resolving issues. As one who worked for McDonald's when I was in college this wait time is totally unacceptable. 30 plus minutes for fast food. The store needs complete training from top to bottom or else needs to be closed down permanently.
Atmosphere: 1
Food: 2
Service: 1
Danielle Rome-Briggs
The term fast food is a lie at this location. This was an unnessarily painful 24 minute ordeal. I try to avoid this location but now I'm officially done. They take no pride in doing a good job at customer service. Today the car ahead of my family had an issue. After the fourth time an employee waved the customer receipt out the window it was clear no one inside could efficiently resolve the issue. So, I went inside to expedite our service and get the order. They acted like it was rocket science to get the order, which was ready and getting cold while the great debate continued at the drive up window. 10 more minutes inside, without an apology for the utter lack of customer service, and the mis-manager comes over. Where's your receipt? I hand it to the mis-manager, and finally get the order. Get outside with this bag that is packed too heavily and it rips, spilling everything on the parking lot. Perfect. Overall experience - typical for this location. Atypical for McDonald's around the area or the nation for that matter. Their ethic, attitude, and customer service make the organization look horrible. Training in what customer service and resolution of issues mean need to happen immediately.
Atmosphere: 1
Food: 1
Service: 1
Sabrina Smith
Frappe machine never available. Customer service sucks
hilbert hernandez
I asked for a hot coffee and they gave me one that was not even warm, so I asked to be heated in the microwave and they refused.
Atmosphere: 1
Food: 1
Service: 1
AFRICAN CULTURE
Great personality
Jay Pittman
It takes 20 minutes to place an order. Then when you do it takes 20 minutes to get the food. The orders are wrong 70% of the time.
Atmosphere: 1
Food: 4
Service: 1
Megan Mcmillen
This place was terrible. Rude workers. We placed a mobile order. Got in line at the drive through at 11:54pm and don’t get up to the window to get our food until 12:50.
The worker acknowledged everyone over the speaker with “DoorDash?”. This place has absolutely no professionalism or work ethic. There is no reason it should have taken this long to get an order. If I wouldn’t have placed I mobile order I would’ve left and STILL given this place 1 star!
The workers throw my food in the bag and droped my drink and I saw them spit in my Burger and then they throw my change in my face and I want to sue
Atmosphere: 1
Food: 1
Martha Williams
They were cool
Dietary restrictions: ??????
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 3
Service: 4
Sarah Ridenhower
waited in line for 40 minutes , terrible customer service & terrible time management .
Atmosphere: 1
Food: 1
Service: 1
Danielle Gilmore
Worst ever representation of McDonalds .
Atmosphere: 1
Food: 1
Service: 1
Jessica Wiley
Here for a Doordash and the whole staff of over 7ppl look like kids! Having loud and inappropriate conversations on the front line all while handing out the wrong food!!! The lobby is a mess...another woman has issues with her mobile order vanishing and there is no manager on duty to assist!
I had a wonderful experience there every one was so kind and helpful.
Atmosphere: 5
Food: 5
Service: 5
I wouldn't eat McDonald's if they paid me a million dollars.
Atmosphere: 5
Food: 1
Service: 5
I placed a mobile order at 9:55:43 AM on 11/21/2025 for a steak, egg and cheese biscuit. I get to the drive thru about 10:25am to pick up my order. While I set there and see 2 vehicles that came after me place their orders first. While sitting there the menu switches to the lunch menu. Since 2 cars that came after me went before me I assumed the speaker on my side did not work so I just went ahead and drove to the first window. The lady says I did not get your order and I explained to her that I thought the speaker was broken. Here is my code. She say oh breakfast is over we can’t make that and that i should have placed the order before I got in the drive thru. I told her I placed the order while I was at home and it should already been made by now because it was before 10am when I placed the order. She stated well I’m sorry I don’t know what to tell you and closed her window.
Never again! This location usually has at least a 10 minute wait from ordering to actually getting your food, regardless to if it is a rush time or not. There is always an issue with something not working, short staffed, mixed up orders, etc. Today was the last straw. We waited in the drive-thru AFTER ordering our food for 24 minutes while the car in front of us and the store had some issue they couldn't resolve in a timely manner. Instead of asking the car to park or pull up so they could serve the other cars in line they continued to go back and forth with each other, passing receipts and talking. Finally my wife went into the store to get our order (which was already done and getting cold) and it took another 10 minutes as the no one in the store could seem to get it together enough to give her our order. To make matters worse they overstuffed the one bag they gave us with our order. This store always seems to have issues with delivering proper customer service, and resolving issues. As one who worked for McDonald's when I was in college this wait time is totally unacceptable. 30 plus minutes for fast food. The store needs complete training from top to bottom or else needs to be closed down permanently.
Atmosphere: 1
Food: 2
Service: 1
The term fast food is a lie at this location. This was an unnessarily painful 24 minute ordeal. I try to avoid this location but now I'm officially done. They take no pride in doing a good job at customer service.
Today the car ahead of my family had an issue. After the fourth time an employee waved the customer receipt out the window it was clear no one inside could efficiently resolve the issue. So, I went inside to expedite our service and get the order. They acted like it was rocket science to get the order, which was ready and getting cold while the great debate continued at the drive up window. 10 more minutes inside, without an apology for the utter lack of customer service, and the mis-manager comes over. Where's your receipt? I hand it to the mis-manager, and finally get the order. Get outside with this bag that is packed too heavily and it rips, spilling everything on the parking lot. Perfect.
Overall experience - typical for this location. Atypical for McDonald's around the area or the nation for that matter. Their ethic, attitude, and customer service make the organization look horrible. Training in what customer service and resolution of issues mean need to happen immediately.
Atmosphere: 1
Food: 1
Service: 1
Frappe machine never available. Customer service sucks
I asked for a hot coffee and they gave me one that was not even warm, so I asked to be heated in the microwave and they refused.
Atmosphere: 1
Food: 1
Service: 1
Great personality
It takes 20 minutes to place an order. Then when you do it takes 20 minutes to get the food. The orders are wrong 70% of the time.
Atmosphere: 1
Food: 4
Service: 1
This place was terrible. Rude workers. We placed a mobile order. Got in line at the drive through at 11:54pm and don’t get up to the window to get our food until 12:50.
The worker acknowledged everyone over the speaker with “DoorDash?”. This place has absolutely no professionalism or work ethic. There is no reason it should have taken this long to get an order. If I wouldn’t have placed I mobile order I would’ve left and STILL given this place 1 star!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The workers throw my food in the bag and droped my drink and I saw them spit in my Burger and then they throw my change in my face and I want to sue
Atmosphere: 1
Food: 1
They were cool
Dietary restrictions: ??????
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 3
Service: 4
waited in line for 40 minutes , terrible customer service & terrible time management .
Atmosphere: 1
Food: 1
Service: 1
Worst ever representation of McDonalds .
Atmosphere: 1
Food: 1
Service: 1
Here for a Doordash and the whole staff of over 7ppl look like kids! Having loud and inappropriate conversations on the front line all while handing out the wrong food!!! The lobby is a mess...another woman has issues with her mobile order vanishing and there is no manager on duty to assist!
Atmosphere: 1
Service: 1
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