Experienced a very aggressive hostess, when just trying to sit at the bar. No one was at the hostess station when we walked in, and she ran yelling at my husband and I we didn't followed directions and NOT to mess with her, she would call TSA. My husband and I didn't know what was happening, we just decided to ignore the situation and order.Other than the hostess, everything was great, Bartender was friendly and respectful.
Atmosphere: 2
Service: 3
Stephen Cassady
My burger was made as I requested. Fries were hot when they came out. I sat a table for quite a while before anyone addressed my order-the QR code was turned off she said.Waitress was handling everything by herself so I don’t put it on her but she needed some help waiting on guests.
Atmosphere: 5
Food: 5
Service: 3
Chad W.
Absolutely the worse fish taco's I've ever had. It they had purchased discount dollar store fish sticks and wrapped them in a moldy tortilla it would have been an improvement. The fish was overcooked to the point that it was hard and each tortilla had a sliver of fish smaller than my pinkey.
Zachary Weidner
No service. Nobody working there wants to be there. Your options in the airport are going to be limited, because this restaurant is fairly representative of the others in the airport (Terminal A at least).
Richard Bueno
The told me to order via the QR codeAnd then forgot about my food. The bartender was great, but 16$ for a sandwich that sat in the window. I was going to eat in but my flight was loading. Thought 45 min would be okay for a BLT.
Atmosphere: 3
Food: 1
Service: 5
Johanna Gaitan Alvarez
I order wings. One of them It was not well cooked, a wing was
Atmosphere: 2
Food: 1
Service: 1
Scott Stallman
If it isn't the worst airport restaurant in America, it's in the conversation. My god St. Louis, minimal effort would be an improvement. Went down to the Brewhouse which is also terrible but at least the server was friendly & made an effort.
Atmosphere: 1
Food: 1
Service: 1
Pieter K
The worst fries you have ever had. The grilled chicken sandwich is definitely not recommended. The service is unfriendly and bad.
Atmosphere: 2
Food: 1
Service: 1
Russell Knipp
What a horrible experience. There is no service other than bringing your "food" to the table. I'm not even sure you can call it food. The fries were very tough,dry, and cold. Didn't eat more than two. The chicken noodle soup was basically warm water flavored with chili pepper and a few vegetables added. No chicken. I would recommend going to the other restaurants in this terminal.
Atmosphere: 1
Food: 1
Service: 1
Angela D
Awful experience and service. This restaurant is in the airport so you'd think they would understand ALL customers have a small window and little time. They are slow, unorganized and unprofessional. I waited over thirty minutes for a take-out order. I paid for it but never received it. I told the hostess and servers many times my plane was close to boarding, but I was ignored.Finally, I asked for the manager. He was equally as awful. He claimed he was in training and couldn't issue a refund since no manager was present. I thought it was odd that as a manager in training he was left "alone" without knowing how to handle every day issues.It's disturbing that this place is still in business. The nonchalant and dismissive attitudes is unbearable.It has been five days and I'm still waiting on my credit/refund.
Waited over 30 minutes for food and it didn't even come. Someone that came after me got their food before mine. I was gonna be late to my flight so I ended up just having to leave and not even get my lunch. No server came to check on me either
Angela D.
Awful experience and service. This restaurant is in the airport so you'd think they would understand ALL customers have a small window and little time. They are slow, unorganized and unprofessional. I waited over thirty minutes for a take-out order. I paid for it but never received it. I told the hostess and servers many times my plane was close to boarding, but I was ignored. Finally, I asked for the manager. He was equally as awful. He claimed he was in training and couldn't issue a refund since no manager was present. I thought it was odd that as a manager in training he was left "alone" without knowing how to handle every day issues. It's disturbing that this place is still in business. The nonchalant and dismissive attitudes is unbearable. It has been five days and I'm still waiting on my credit/refund.
Greg Marcus
Been here 4 times when I fly through because it's one of only two restaurants on this whole side of the terminalAlways understaffed. One server for the whole restaurantEither get the airport to hire extra servers, or close.Food is fine but there is no reason to have one server for 20+ tables
Atmosphere: 5
Food: 4
Service: 1
Mike Lawry
Jerry was our server an was amazing. Stop by an say hi ??
Atmosphere: 5
Food: 5
Service: 5
Nicolas Gérôme
Far too salty, dry and overcooked Shannon's burger. Problematic ordering system asking for tip before delivery. Staff and customers
Experienced a very aggressive hostess, when just trying to sit at the bar. No one was at the hostess station when we walked in, and she ran yelling at my husband and I we didn't followed directions and NOT to mess with her, she would call TSA. My husband and I didn't know what was happening, we just decided to ignore the situation and order.Other than the hostess, everything was great, Bartender was friendly and respectful.
Atmosphere: 2
Service: 3
My burger was made as I requested. Fries were hot when they came out. I sat a table for quite a while before anyone addressed my order-the QR code was turned off she said.Waitress was handling everything by herself so I don’t put it on her but she needed some help waiting on guests.
Atmosphere: 5
Food: 5
Service: 3
Absolutely the worse fish taco's I've ever had. It they had purchased discount dollar store fish sticks and wrapped them in a moldy tortilla it would have been an improvement. The fish was overcooked to the point that it was hard and each tortilla had a sliver of fish smaller than my pinkey.
No service. Nobody working there wants to be there. Your options in the airport are going to be limited, because this restaurant is fairly representative of the others in the airport (Terminal A at least).
The told me to order via the QR codeAnd then forgot about my food. The bartender was great, but 16$ for a sandwich that sat in the window. I was going to eat in but my flight was loading. Thought 45 min would be okay for a BLT.
Atmosphere: 3
Food: 1
Service: 5
I order wings. One of them It was not well cooked, a wing was
Atmosphere: 2
Food: 1
Service: 1
If it isn't the worst airport restaurant in America, it's in the conversation. My god St. Louis, minimal effort would be an improvement. Went down to the Brewhouse which is also terrible but at least the server was friendly & made an effort.
Atmosphere: 1
Food: 1
Service: 1
The worst fries you have ever had. The grilled chicken sandwich is definitely not recommended. The service is unfriendly and bad.
Atmosphere: 2
Food: 1
Service: 1
What a horrible experience. There is no service other than bringing your "food" to the table. I'm not even sure you can call it food. The fries were very tough,dry, and cold. Didn't eat more than two. The chicken noodle soup was basically warm water flavored with chili pepper and a few vegetables added. No chicken. I would recommend going to the other restaurants in this terminal.
Atmosphere: 1
Food: 1
Service: 1
Awful experience and service. This restaurant is in the airport so you'd think they would understand ALL customers have a small window and little time. They are slow, unorganized and unprofessional. I waited over thirty minutes for a take-out order. I paid for it but never received it. I told the hostess and servers many times my plane was close to boarding, but I was ignored.Finally, I asked for the manager. He was equally as awful. He claimed he was in training and couldn't issue a refund since no manager was present. I thought it was odd that as a manager in training he was left "alone" without knowing how to handle every day issues.It's disturbing that this place is still in business. The nonchalant and dismissive attitudes is unbearable.It has been five days and I'm still waiting on my credit/refund.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Jam Burger
Restaurantji Recommends
Waited over 30 minutes for food and it didn't even come. Someone that came after me got their food before mine. I was gonna be late to my flight so I ended up just having to leave and not even get my lunch. No server came to check on me either
Awful experience and service. This restaurant is in the airport so you'd think they would understand ALL customers have a small window and little time. They are slow, unorganized and unprofessional. I waited over thirty minutes for a take-out order. I paid for it but never received it. I told the hostess and servers many times my plane was close to boarding, but I was ignored. Finally, I asked for the manager. He was equally as awful. He claimed he was in training and couldn't issue a refund since no manager was present. I thought it was odd that as a manager in training he was left "alone" without knowing how to handle every day issues. It's disturbing that this place is still in business. The nonchalant and dismissive attitudes is unbearable. It has been five days and I'm still waiting on my credit/refund.
Been here 4 times when I fly through because it's one of only two restaurants on this whole side of the terminalAlways understaffed. One server for the whole restaurantEither get the airport to hire extra servers, or close.Food is fine but there is no reason to have one server for 20+ tables
Atmosphere: 5
Food: 4
Service: 1
Jerry was our server an was amazing. Stop by an say hi ??
Atmosphere: 5
Food: 5
Service: 5
Far too salty, dry and overcooked Shannon's burger. Problematic ordering system asking for tip before delivery. Staff and customers
Atmosphere: 2
Food: 1
Service: 1