sad to say , it appears that o'charleys on rusty road has closed. their food was delicious. sad to see it gone.
Merrilee
We sat in the bar. I think there were too many tables seated for one server. The new burgers were tasty but combined with the fries, way too salty. Smash burgers are normally thin and a bit crispy. These weren't but still good. We'll skip the fries next time.
angela buff
I would this was only my second time of having O Charley's n first visit to this restaurant.Very friendly atmosphere n our waitress was superb..Very sweet n polite .We need people like her..Definitely will have to go their again......
Mark W.
Well here I am for part 2 of the O'Charley's review. Management did contact me and I laid it all out on the line to her. And to win me back she offered me 2 free meals and was going to send me the coupons In rhe mail. 2 month has gone by and still no coupons. Guess she lied to me. So what I said stands and my raiting stands.
Mike W.
Correct me if I am wrong but I am positive OCharleys has changed their menu. They still have the rolls which are reason enough to come for but It seemed there were less choices and more focused on "fast" food style. I had the fried butterfly shrimp and they were good sized and delicious. The broccoli was tasteless but as I said the fries and shrimp made up for it. The House margarita was just right not too sweet. Our waiter was less attentive than I like but I know it is hard to strike a balance between hovering and ignoring. If your waiter wants to sit and look at her phone she do it out of sight of her patrons so they don't have to call across the room to ask for their check. Minor details and nothing that would keep us from returning. Go enjoy.
McGhee Chris
If I could give more stars, I would. The menu changes constantly, but everything is always amazing. We have not had a bad meal in our many visits
Christine G
Service was very good. The food wasn't great, but it wasn't awful. I had a half order of the baby back ribs with asparagus and mac n' cheese. The ribs had brown sugar coating which I could barley taste. The tendinous of them was okay. They weren't tough, but I've defiantly had more tender ribs elsewhere. The mac n' cheese was bland. I did really like the asparagus. I which it had come with more. I did order a slice of the caramel pie for dessert. It was super sweet, and tasted good.
Amy Jo Hoffrichter
The food was incredible and delicious. The team that waited on us was very polite and, dare I say it, joyful! The restroom and atmosphere was clean and welcoming. If we had that way again, this will certainly be one of our stops.
R Cusick
Had takeout through Uber Eats. I won't rate the steak, as it wouldn't be fair to rate a steak that we cooked, packaged, and driven to me the same as a steak right off the heat in a restaurant. I will say it was cooked medium when it arrived, just as I'd ordered it. I liked the batter on the fried pickles, but the ranch was just awful.The rice pilaf was not enjoyable. The baked potato was good but came with no butter? The rolls are the best part, of course. Used my own butter for them and the potato.No room for the cobbler. But it arrived cold. Like, refrigerated, not lukewarm.So all in all I enjoyed the rolls, the potato, the steak (somewhat, and I think my gripes are related to transport), and the fried pickles. Not great overall, but would give it another shot in the future.
Elana Brewer
LOVE the cedar plank salmon with steamed broccoli on the side. As a single person, super easy way for me to eat relatively healthy without spending a fortune on ingredients to cook at home. Service is always great.
Sarah our waitress and the manager Matt, gave us the absolute best service I think we have ever had. The restaurant was clean, the employees were friendly and knowledgeable. Matt made sure our steaks were made perfectly. And Sarah is the best we've had. I think this is our go to place for steaks now. Thank you Matt and Sarah.
Lisa Evans
Hostess did not greet us, she just grabbed the menu and assumed we would follow her. She took us to our table and walked awayServer was good, very attentive.Cleanliness was horrible. The glass between sections appeared like it had not been cleaned for a very long time.
Rob
Had a Very nice meal and our waiter did a great job and was attentive. I’m sure you will also enjoy your time.
Andy N.
Service was sub-par. Waitstaff was not interested in the patrons. They were more worried about visiting with each other. Food arrived cold and was nothing to talk about. Pasta dishes were cold, vegetables uncooked, and little to no sauce. We will not visit this establishment again. This is unfortunate as we really like the brand. This use to be the best one to eat at. Now is it gone down hill. So if you want over priced food, bad service, and cold food delivered to your table eat here. If not eat at another establishment and enjoy your meal.
Lynn M
My friend and I came here for the first time for lunch. The atmosphere was nice. The waitress was superb and friendly! But the food we ordered was too cold and very salty. It was not a good first impression. Keep in mind the place was very empty when we walked in too. So not sure why we had food that tasted like it came out of McDonald's.
sad to say , it appears that o'charleys on rusty road has closed. their food was delicious. sad to see it gone.
We sat in the bar. I think there were too many tables seated for one server. The new burgers were tasty but combined with the fries, way too salty. Smash burgers are normally thin and a bit crispy. These weren't but still good. We'll skip the fries next time.
I would this was only my second time of having O Charley's n first visit to this restaurant.Very friendly atmosphere n our waitress was superb..Very sweet n polite .We need people like her..Definitely will have to go their again......
Well here I am for part 2 of the O'Charley's review. Management did contact me and I laid it all out on the line to her. And to win me back she offered me 2 free meals and was going to send me the coupons In rhe mail. 2 month has gone by and still no coupons. Guess she lied to me. So what I said stands and my raiting stands.
Correct me if I am wrong but I am positive OCharleys has changed their menu. They still have the rolls which are reason enough to come for but It seemed there were less choices and more focused on "fast" food style. I had the fried butterfly shrimp and they were good sized and delicious. The broccoli was tasteless but as I said the fries and shrimp made up for it. The House margarita was just right not too sweet. Our waiter was less attentive than I like but I know it is hard to strike a balance between hovering and ignoring. If your waiter wants to sit and look at her phone she do it out of sight of her patrons so they don't have to call across the room to ask for their check. Minor details and nothing that would keep us from returning. Go enjoy.
If I could give more stars, I would. The menu changes constantly, but everything is always amazing. We have not had a bad meal in our many visits
Service was very good. The food wasn't great, but it wasn't awful. I had a half order of the baby back ribs with asparagus and mac n' cheese. The ribs had brown sugar coating which I could barley taste. The tendinous of them was okay. They weren't tough, but I've defiantly had more tender ribs elsewhere. The mac n' cheese was bland. I did really like the asparagus. I which it had come with more. I did order a slice of the caramel pie for dessert. It was super sweet, and tasted good.
The food was incredible and delicious. The team that waited on us was very polite and, dare I say it, joyful! The restroom and atmosphere was clean and welcoming. If we had that way again, this will certainly be one of our stops.
Had takeout through Uber Eats. I won't rate the steak, as it wouldn't be fair to rate a steak that we cooked, packaged, and driven to me the same as a steak right off the heat in a restaurant. I will say it was cooked medium when it arrived, just as I'd ordered it. I liked the batter on the fried pickles, but the ranch was just awful.The rice pilaf was not enjoyable. The baked potato was good but came with no butter? The rolls are the best part, of course. Used my own butter for them and the potato.No room for the cobbler. But it arrived cold. Like, refrigerated, not lukewarm.So all in all I enjoyed the rolls, the potato, the steak (somewhat, and I think my gripes are related to transport), and the fried pickles. Not great overall, but would give it another shot in the future.
LOVE the cedar plank salmon with steamed broccoli on the side. As a single person, super easy way for me to eat relatively healthy without spending a fortune on ingredients to cook at home. Service is always great.
Restaurantji Recommends
Sarah our waitress and the manager Matt, gave us the absolute best service I think we have ever had. The restaurant was clean, the employees were friendly and knowledgeable. Matt made sure our steaks were made perfectly. And Sarah is the best we've had. I think this is our go to place for steaks now. Thank you Matt and Sarah.
Hostess did not greet us, she just grabbed the menu and assumed we would follow her. She took us to our table and walked awayServer was good, very attentive.Cleanliness was horrible. The glass between sections appeared like it had not been cleaned for a very long time.
Had a Very nice meal and our waiter did a great job and was attentive. I’m sure you will also enjoy your time.
Service was sub-par. Waitstaff was not interested in the patrons. They were more worried about visiting with each other. Food arrived cold and was nothing to talk about. Pasta dishes were cold, vegetables uncooked, and little to no sauce. We will not visit this establishment again. This is unfortunate as we really like the brand. This use to be the best one to eat at. Now is it gone down hill. So if you want over priced food, bad service, and cold food delivered to your table eat here. If not eat at another establishment and enjoy your meal.
My friend and I came here for the first time for lunch. The atmosphere was nice. The waitress was superb and friendly! But the food we ordered was too cold and very salty. It was not a good first impression. Keep in mind the place was very empty when we walked in too. So not sure why we had food that tasted like it came out of McDonald's.