Panda Express

This location is managed by a very rude young lady name Ann that doesn’t respect her loyal customers. Yadira justified bad quality food preparation: noodles, chicken teriyaki black burnt taste, dry rice and soggy beef pepper/or hanged chicken. The fast food quality has been going down the last nine to twelve months. But the prices keeps going up. While portion size also has decreased. Several of the young male staff members cashier lack people skills and prefer texting on their mobile devices like Vickie. It’s sad that a customer that comes in five to ten times a month with family and friends to the St Louis Galleria Mall that travels across town every week missing the good taste has to experience negative attitudes by employees that are irritated by customers asking for napkins when the container is empty and straw wrappers and wet napkins are sitting in front of the register. Now we have to walk through the mall and lobby in bad odor like sewer problems. Just don’t understand how you can have only two people preparing all the food during evening hours but five staffers at 12-2 PM…? Customers also come for dinner before 6/7 PM movies showing and online orders after work between 5:30-6:30
PM. Bad experience has become a pattern and waiting for 15-25 minutes is pathetic too. While cook rushing and burning the chicken and skipping steps on the dry noodles and mushy flavorless rice. This isn’t hard but qualify goes down when customers and employees are set up to fail. Poor management too. Starts at the TOP…

Atmosphere: 1

Food: 1

Service: 1

At 6pm (not closing for another hour) they told me they wouldn't be making any more food, so the only food available was what was already there; which meant no chow mein, no vegetables, only the scrapings of the bottom of the rice pan, and only a few entrees left. I guess that's all you can expect from a mall location. I won't be returning.

Atmosphere: 1

Food: 1

Service: 1

Fried rice is not good. Beef and orange chicken were good.

Atmosphere: 4

Food: 3

Service: 5

Awful experience today. Two girls in front of me got the service promptly. When I became the first one in the line, the female staff ignored me and focused on her own things. Had no idea what she was doing behind the food tray. She then served another guy who came from nowhere for a pick up order. After one year she finally asked me what to order. Definitely unprofessional and rude, maybe racist or something.

Service: 1

J’sean, the African American boy with blonde and black dreadlocks was very rude towards me, my daughter, and wife, snapping at me when I asked him what food was left after he told me your restaurant was out of bejing beef and orange chicken. While I do understand he is young the disrespect in front my family can’t be tolerated. I expect better from a family restaurant and I expect action to be taken.

Atmosphere: 2

Food: 4

Service: 1

We got packing plastic in chow main, looked like stir-fried cabbage and very chewy…

Atmosphere: 5

Food: 1

Service: 4

their cream cheese rangoons are a good quick, cheap snack.

How u not making anymore shrimp on Friday at 5 o'clock you still open hrs later smh

Never eating here again, first off they were out of an item I wanted and instead of letting me know if they are making more they just said what else do you want. Then I get my food fine the crab Rangoon tarted bland and my chicken and rice tasted old and hard. I shouldn’t have expected more being a fast food restaurant but at least make it mediocre. Won’t be back at any Panda Express again. Disgusting!

Atmosphere: 1

Food: 1

Service: 1

Went in during hours listed. Kid just shook his hair and said, "We not open." And turned his back to me and wouldnt answer when I asked when they open. The door was unlocked, the hours listed say its open.

Service: 1

If i could give zero stars i would. Me my wife and two year old were the only people in line to order food. The two women that served my family were very short and rude. Rushed me through my order. And seemed disgusted with everything that we ordered. I placed my order first. The younger woman seemed aggravated because she couldnt understand my english and was very rude . I then placed the order for my two year old. After i placed the order for my son a woman walked up behind us waiting to place her order. The older woman then skipped over my wife and took the order of the woman behind us. I had to call the younger woman away from the register to take my wifes order since they seemed to not care. very rude.. and unprofessional. Both women shouldnt have their job if they dont like their job ?‍♂️. Smh Will never eat here again… oh yea and we ordered noodles and broccoli for my son. There was one piece of broccoli and about 6 pueces of some unedible garnish disguised as broccoli.. stay away from this place

Fast and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Orange Chicken

The beef broccoli was good and tender, the veggies were cooked just right not mushy at all

Parking: Sunday parking is very good

Kid-friendliness: Kids love this food court

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Orange Chicken

I want to start off in saying that all the service was fine until I got to the cashier (if the service was being rated solely on her it would be 1 star), that being said and she was possibly having a bad day. Anyway they were out of a lot of non food items, they didn't have ANY DRINKS (no fountain drinks or bottled drinks), no chop sticks, and apparently no napkins. They have less selections of food than a stand alone restaurant. And finally the cashier was rude, and short with me, and I was not being rude or mean to her, she had a serious attitude, like it was my fault they were out of stuff. Anyway I ended up not eating there (which was my plan) because I didn't have a drink or chop sticks. So my food was cold and not as tasty as it otherwise would probably have been a little better. Honestly I didn't feel that great after eating it, something that I ate from here may have upset my stomach after eating it. I will also be rating this with the receipt survey to make sure they are aware as well.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Orange Chicken

Food was great, staff didn’t say hi or speak to me, everyone had AirPods in.

Atmosphere: 4

Food: 5

Service: 1