Papa Johns Pizza
6850 Gravois Ave, St. Louis
(314) 353-4077
Recent Reviews
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I first left a bad review when I had a massive delay on the pizza. Once I was here I watched these guys do their best with not the best tools given. I feel it's the right thing to do and have a change of heart with my review. At its core, this is a fast food establishment and there are expectations that need to be met at the restaurant level. But we were treated with respect and apologies. They didn't have good service, but they had resounding integrity.
While paying for my food the MANGER DIDNT HAVE GLOVES ON WHILE MAKEING FOOD AND TOUCHING THE FOOD WITHOUT GLOVES !!!!!!!!!!! IT WAS A SO UNSANITARY!!!!!!
The guy at the front desk was a horrible cashier didn't give a receipt and sold me the wrong product on purpose after I Cleary specified what I wanted to buy basically robbing me out of my money. At 10:11pm
Always good and on time. Great staff here!
Parking was a little tight ,no place tp sit down while you waited to pick up your order. Bot food and the service was great ,
They are doing a lot better, last year they had horrible workers!
Rude employees
They didnt know i paid for the pizza they had to check if i paid for it waiting
I am a delivery driver and I had a negative interaction with the staff the two times I picked up here, very unprofessional and rude.
I don't know what the deal is with Papa John, Domino's or Pizza hut. But the quality and service is horrible. Don't waste your time or money go to an actual pizza place not this crap
Restaurantji Recommends
I don't go here very often because service is terrible. Paid cash (order was $5 and change) but the person who rang me out couldn't give me change because she couldn't get into the drawer? Was only about .50 but still. Will probably be a long time, if ever that I go here again.
Perpetually understaffed and orders take upwards of two hours to fulfill. At this point just close the location and put the owner in prison for malfeasance. Honestly, I have half a mind to lodge a complaint with the City of St. Louis at this point.
Do yourself a favor and just buy a frozen pizza at Schnucks. Whomever is operating this location isn't serious about operating a business.
garbage service
I understand when you’re understaffed, but I waited over an hour for an online order, and finally went inside to ask about it and before I could say anything someone opened the door and was EXTREMELY rude and said I wasn’t getting my food and I’d be refunded. There was absolutely no reason for his hostility towards me. I don’t know how the other workers are, but if they’re anything like that guy was I would NOT recommend ever eating here. I didn’t even say anything before he was rude and said I wasn’t getting my food. Absolutely TERRIBLE service and attitudes.
This place keeps becoming worse. You're told your order is ready but nobody in the store is aware of it until you get there. And then the employees are pretty upset about having to make it when they're aware of your order.
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