The service and attitudes of the employees are horrible, not just the n one occasion but consistently. We have make choices about where to spend our coins and if the owners and managers don't care about front line employees ruining your brand with nasty unhelpful demeanors then so be it. It's donuts - first thing in the morning- a smile goes a long way.
Atmosphere: 1
Food: 3
Service: 1
S B
The donuts are pretty good. The lady at the register was rude and judging by the other reviews on here, everybody else thinks so too. Why would you roll your eyes and get frustrated at a customer that’s giving you business for asking questions? Why not just communicate politely? The comical part is that when she was annoyed as we attempted to confirm our order, she hastily claimed “I totally understand, trust me I completely understand”, then ended up not giving us one of the doughnuts we asked for lol. I thought you completely understood? I’ll pass next time I think about patronizing them. It’s too bad that an employee can be off-putting enough to not make you want to come back.
Atmosphere: 2
Food: 4
Service: 2
Quiana Miller
First they don’t have the best donuts in the city at all! The establishment is also dirty based on the 1 or 2 times I’ve been inside. I ordered donuts for my 7 yo son’s birthday and they sent me the worst selection of donuts without contacting me for substitutions. They sent a bunch of senior citizen flavored donuts and when I called as a distraught mom they were unsympathetic. Did I mention their donuts are nasty and I was only ordering out of convenience and they still got it wrong! Thanks but no thanks!
Kristin Thompson
This place is a must if you’re downtown or driving through. I haven’t had anything that I haven’t liked, nor had anyone I’ve visited with. Always fresh and stay fresh, if you buy for later. Never had a problem with staff or cleanliness of the establishment. Everyone has been welcoming and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Any Donut
Kayla Reed
Donuts are fire.The lady was rude as hell. know what you want n what donuts are what before you go. God forbid you don't know what your talking about
Kayla Schu
Donuts are fire.The lady was rude as hell. know what you want n what donuts are what before you go. God forbid you don't know what your talking about
Jimmy Lewis
Great doughnuts! Nice staff.
Atmosphere: 3
Food: 5
Service: 4
W Sponaugle
Unfortunately this place has roaches. The donuts aren’t bad, but it’s not clean and you can literally *see* the roaches while you order. It’s a no for me. The owners TikTok excusing the roaches because “it’s an old building” didn’t exactly help either.
So I haven’t had them since 2019, and it was fine; however this is from a recent TikTok… hopefully it isn’t true 🤢
Atmosphere: 1
Food: 4
Service: 4
Sideways392
I let you make a your own decision ‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️
micheal murray
Always have bad dounts out and never good one out until later in the day and are rude when someone says something about that. Also not willing to help others in need when it hot outside.
Atmosphere: 2
Food: 4
Service: 1
Samuel Sir
I was here yesterday and the staff made me feel like I was in their living room; they are cheerful and personable. But the most important thing is that their donuts are goat level. In a day and age where Dunkin' Donuts is taking over the landscape, local donut shops like Pharaoh's are a treasure!
Atmosphere: 4
Food: 5
Service: 5
Jurgis Kuliešius
No vegan options, but it's the best doughnut my partner has ever had. 5/5
THE BEST DONUTS IN ST LOUIS AINT NO COMPARISON!
Atmosphere: 5
Food: 5
Service: 5
The service and attitudes of the employees are horrible, not just the n one occasion but consistently. We have make choices about where to spend our coins and if the owners and managers don't care about front line employees ruining your brand with nasty unhelpful demeanors then so be it.
It's donuts - first thing in the morning- a smile goes a long way.
Atmosphere: 1
Food: 3
Service: 1
The donuts are pretty good. The lady at the register was rude and judging by the other reviews on here, everybody else thinks so too. Why would you roll your eyes and get frustrated at a customer that’s giving you business for asking questions? Why not just communicate politely? The comical part is that when she was annoyed as we attempted to confirm our order, she hastily claimed “I totally understand, trust me I completely understand”, then ended up not giving us one of the doughnuts we asked for lol. I thought you completely understood? I’ll pass next time I think about patronizing them. It’s too bad that an employee can be off-putting enough to not make you want to come back.
Atmosphere: 2
Food: 4
Service: 2
First they don’t have the best donuts in the city at all! The establishment is also dirty based on the 1 or 2 times I’ve been inside. I ordered donuts for my 7 yo son’s birthday and they sent me the worst selection of donuts without contacting me for substitutions. They sent a bunch of senior citizen flavored donuts and when I called as a distraught mom they were unsympathetic. Did I mention their donuts are nasty and I was only ordering out of convenience and they still got it wrong! Thanks but no thanks!
This place is a must if you’re downtown or driving through. I haven’t had anything that I haven’t liked, nor had anyone I’ve visited with. Always fresh and stay fresh, if you buy for later. Never had a problem with staff or cleanliness of the establishment. Everyone has been welcoming and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Any Donut
Donuts are fire.The lady was rude as hell. know what you want n what donuts are what before you go. God forbid you don't know what your talking about
Donuts are fire.The lady was rude as hell. know what you want n what donuts are what before you go. God forbid you don't know what your talking about
Great doughnuts! Nice staff.
Atmosphere: 3
Food: 5
Service: 4
Unfortunately this place has roaches. The donuts aren’t bad, but it’s not clean and you can literally *see* the roaches while you order. It’s a no for me. The owners TikTok excusing the roaches because “it’s an old building” didn’t exactly help either.
Atmosphere: 1
Food: 1
Service: 1
This place has roaches! Avoid.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So I haven’t had them since 2019, and it was fine; however this is from a recent TikTok… hopefully it isn’t true 🤢
Atmosphere: 1
Food: 4
Service: 4
I let you make a your own decision ‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️
Always have bad dounts out and never good one out until later in the day and are rude when someone says something about that. Also not willing to help others in need when it hot outside.
Atmosphere: 2
Food: 4
Service: 1
I was here yesterday and the staff made me feel like I was in their living room; they are cheerful and personable. But the most important thing is that their donuts are goat level. In a day and age where Dunkin' Donuts is taking over the landscape, local donut shops like Pharaoh's are a treasure!
Atmosphere: 4
Food: 5
Service: 5
No vegan options, but it's the best doughnut my partner has ever had. 5/5
Atmosphere: 5
Food: 5
Service: 5
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