Doordash and Grubhub orders are usually ready soon after I arrive to pick up and deliver.
Service: 5
Boris
I was dashing there on 11/18 at 2:50 pm and I went inside and guy ask me who I was picking order for and I told him he told it's in the oven and gonna take few mins so I was waiting and then this lady came out and was very rude and demanding me to sign paper which I been there so many times and never been ask for that .I told her I need to see items and make sure it all there she told me I need to do now or she will unsigned me from this order and block me from getting orders from this store very rude way then I asked her for her name she said you don't need to know and told me she was a store manager and I working for her and I got do what she rudely ask me and told me to leave before she call the cops and other employee came there and refuse give me her name .I don't know if she was store manager or pretend to be but customer service and rudeness was off the hook and I'm top dasher and never been treated that way maybe because she thought I don't speak English 🤔 but anyway I hope owner see this
Atmosphere: 1
Food: 1
Service: 1
Shawn Wade
I ordered a pan pizza with extra cheese... the crust was hand tossed, there was no extra cheese & the meat was burnt/pizza was dry & overcooked! I hadnt ordered pizza hut in awhile & was looking forward to the buttery pan crust!! SMH & very disappointed!
Food: 1
Nik
I love Pizza Hut. But this location is the worst! The employees, including the manager, are all incompetent. And their customer service skills are not skills at all. There was a lady in there waiting on her order that they couldn't get right because they have no communication skills either. That lady was so patient with them. She is a saint. I would have never been able to keep as calm and polite as she was. And they were clearly taking advantage of her kindness. I will never return to this location. In fact, I will be sure I go out of my way to avoid it at all costs. It was truly disappointing to see the absolute disregard the manager and the employees had for their paying customers who can easily go somewhere else. I hope the lady was able to get her order in some capacity. She was there when I arrived and still waiting after I left. Kudos to you ma'am for sticking it out. I salute you!!!
Atmosphere: 1
Food: 1
Service: 1
Woza Cardoza
Worst pizza experience in decades! Do not order anything from this store. The worst customer service. The worst delivery service. Not worth ordering at any price!!!
Cartell Saffold
No stars.Eat here if u wanna be sick for 3days.Wrong food order.Staff looks dirty cook cooking in filthy kitchen.Sliding across floor in tennis shoes look like he played in mud.Girl hair all over her head.My whole family was sick the next day.How is that all pizza hut locations have no more than 3 stars.I will stick to IMos.
Atmosphere: 1
Food: 1
Service: 1
Heather Sullivan
I love Pizza Hut but the location on Hampton is by far the best! Whitney is very kind and lets you order whatever you want without judgement 😁. We will be back Hut not just for the pizza but also for the great people who work there!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Breadsticks
Kevin Wilkison
BR WARNED YOUR ORDER WILL BE LATE & WRONG! EVEN THE MANAGER WIL EAT YOUR FOOD & NOT CARE ABOUT HOW LONG YOU WAIT! DO NOT ORDER FROM HERE!!
Atmosphere: 1
Service: 1
Clayton Nienhaus
We ordered a pizza. After two hours called to see what was going on. They told us the order was picked up and should be delivered. After another 30 minutes I called back and they told us that door dash would not pick up our order so they cancelled it. No communication, no refund, nothing. We are done ordering from Pizza Hut anymore. They mess up or don’t provide the order every time.
Atmosphere: 1
Food: 1
Service: 1
Cassandra Kimball
Everyone was so nice, their very attentive even just for me picking up food
I usually don’t leave reviews, but I felt the need to speak up after seeing some of the negativity. I’ve been to this Pizza Hut multiple times and have always had a good experience. Sometimes there might be a wait, but honestly, I’d rather wait a few extra minutes for my order to be done right than get something rushed and sloppy. Mistakes can happen anywhere, but I’ve seen them step in and fix things quickly and professionally. You can tell they’re working hard.
Keep up the good work!
Atmosphere: 4
Food: 5
Service: 5
Tanya Angelo
Our food was horrible. Our melts and wings were burnt. We did not receive any of the dips we ordered. Won't be ordering again. The bread sticks had huge chunks of raw garlic on them. Horrible.
Atmosphere: 1
Food: 1
Service: 3
R J
We order PH quite a bit and it's always been good, but tonight it was near inedible. Both pizzas were overdone, with little to no toppings, sauce or cheese and almost impossible to even chew. The stuffed crust tasted stale and our Pan style was missing half the toppings we ordered. I hope this was just an off night, but we might just stay away for a bit after this.
Doordash and Grubhub orders are usually ready soon after I arrive to pick up and deliver.
Service: 5
I was dashing there on 11/18 at 2:50 pm and I went inside and guy ask me who I was picking order for and I told him he told it's in the oven and gonna take few mins so I was waiting and then this lady came out and was very rude and demanding me to sign paper which I been there so many times and never been ask for that .I told her I need to see items and make sure it all there she told me I need to do now or she will unsigned me from this order and block me from getting orders from this store very rude way then I asked her for her name she said you don't need to know and told me she was a store manager and I working for her and I got do what she rudely ask me and told me to leave before she call the cops and other employee came there and refuse give me her name .I don't know if she was store manager or pretend to be but customer service and rudeness was off the hook and I'm top dasher and never been treated that way maybe because she thought I don't speak English 🤔 but anyway I hope owner see this
Atmosphere: 1
Food: 1
Service: 1
I ordered a pan pizza with extra cheese... the crust was hand tossed, there was no extra cheese & the meat was burnt/pizza was dry & overcooked! I hadnt ordered pizza hut in awhile & was looking forward to the buttery pan crust!! SMH & very disappointed!
Food: 1
I love Pizza Hut. But this location is the worst! The employees, including the manager, are all incompetent. And their customer service skills are not skills at all. There was a lady in there waiting on her order that they couldn't get right because they have no communication skills either. That lady was so patient with them. She is a saint. I would have never been able to keep as calm and polite as she was. And they were clearly taking advantage of her kindness. I will never return to this location. In fact, I will be sure I go out of my way to avoid it at all costs. It was truly disappointing to see the absolute disregard the manager and the employees had for their paying customers who can easily go somewhere else. I hope the lady was able to get her order in some capacity. She was there when I arrived and still waiting after I left. Kudos to you ma'am for sticking it out. I salute you!!!
Atmosphere: 1
Food: 1
Service: 1
Worst pizza experience in decades! Do not order anything from this store.
The worst customer service. The worst delivery service. Not worth ordering at any price!!!
No stars.Eat here if u wanna be sick for 3days.Wrong food order.Staff looks dirty cook cooking in filthy kitchen.Sliding across floor in tennis shoes look like he played in mud.Girl hair all over her head.My whole family was sick the next day.How is that all pizza hut locations have no more than 3 stars.I will stick to IMos.
Atmosphere: 1
Food: 1
Service: 1
I love Pizza Hut but the location on Hampton is by far the best! Whitney is very kind and lets you order whatever you want without judgement 😁. We will be back Hut not just for the pizza but also for the great people who work there!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Breadsticks
BR WARNED YOUR ORDER WILL BE LATE & WRONG! EVEN THE MANAGER WIL EAT YOUR FOOD & NOT CARE ABOUT HOW LONG YOU WAIT! DO NOT ORDER FROM HERE!!
Atmosphere: 1
Service: 1
We ordered a pizza. After two hours called to see what was going on. They told us the order was picked up and should be delivered. After another 30 minutes I called back and they told us that door dash would not pick up our order so they cancelled it. No communication, no refund, nothing. We are done ordering from Pizza Hut anymore. They mess up or don’t provide the order every time.
Atmosphere: 1
Food: 1
Service: 1
Everyone was so nice, their very attentive even just for me picking up food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Frozen pizza would have been better
Food: 1
Service: 3
Great food and prepared on time
Atmosphere: 5
Food: 5
Service: 5
I usually don’t leave reviews, but I felt the need to speak up after seeing some of the negativity. I’ve been to this Pizza Hut multiple times and have always had a good experience.
Sometimes there might be a wait, but honestly, I’d rather wait a few extra minutes for my order to be done right than get something rushed and sloppy. Mistakes can happen anywhere, but I’ve seen them step in and fix things quickly and professionally. You can tell they’re working hard.
Keep up the good work!
Atmosphere: 4
Food: 5
Service: 5
Our food was horrible. Our melts and wings were burnt. We did not receive any of the dips we ordered. Won't be ordering again. The bread sticks had huge chunks of raw garlic on them. Horrible.
Atmosphere: 1
Food: 1
Service: 3
We order PH quite a bit and it's always been good, but tonight it was near inedible. Both pizzas were overdone, with little to no toppings, sauce or cheese and almost impossible to even chew. The stuffed crust tasted stale and our Pan style was missing half the toppings we ordered. I hope this was just an off night, but we might just stay away for a bit after this.
Atmosphere: 3
Food: 1
Service: 4
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