My cousin booked a reservation for 5 pm, for a party of 20 a MONTH, if not more, in advance. The DAY OF, the restaurant calls her at 4:42 and tells her that they have to move her reservation to 8 o’clock!! 3 whole hours later. Family members were already en route!! What were we supposed to do for 3 hours?! There was no apology, issued or anything; the person who called her even said, “y’all weren’t even ready yet,” when he called!!How rude!!They need to remove the word “upscale” from the description of this restaurant EXPEDITIOUSLY!!!
Atmosphere: 1
Food: 1
Service: 1
iysha merritt
Unprofessional they canceled my cousins reservation party literally 20 minutes before her party started at five and they try to push it back to 8:00 PM at the last minute
fatima Ward
Staff was attentive and nice, food and drinks were good. The table placement we were seated at was a little weird. Parking or lack of parking was horrible. But I guess that's how properties are in the Delmar loop. Other than that it was nice
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Stuffed Salmon
SweetP
Our bartender/waitress was nice and very accommodating. They seemed to be low on staff which affected the score because it reflected in long wait times between ordering & receiving drinks & food. Which is why the food did not arrive hot. The mash potatoes and broccoli were below average and lamb chops just ok - if hot the chops may have been better. Although I would dine there again, I can't say I would strongly recommend.
We were rushed to order upon immediately sitting and I'm still not sure why. The lamb chops were good; however, the side of mashed potatoes was unseasoned and the vegetables tasted like they were steamed in a bag from Walmart. The customer service is subpar and not worth coming back.
TRACIE CAMPBELL-MORTON
We had a party of 13 and were told we had to spend a minimum of $45 per person to equal $675 before 20% gratuity. Non of the entrees are $45 so we had to order salads and appetizers to equal up to $45. They make you pay a deposit for reservations, charge 4% to use a card and ran out of mashed potatoes, eggs for the salad, spinach and the only substitution was rice pilaf. The steak was tasty and the salmon was ok. None of our food came out at the same time and it took a while before we received the pasta entrees. They have upscale prices but the place has a bar & grill atmosphere and we were in the basement. However, the waitress was nice but I can't see myself returning (1) if I pay prices like that, I expect a 5 star experience, (2) nobody carries that much cash with them to pay a bill like that, (3) they don't split the check, (4) passing on a 4% merchant fee to your customers is down right ridiculous.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Potatoes, Steak
Patricia Conners
I visited this restaurant yesterday celebrating my Birthday it was the worst experience I’ve had the service was trash they set us under a cold air conditioner in 50 degree weather and our table was by the elevator ppl kept bumping our table we couldn’t enjoy our food thanks for a horrible birthday
Atmosphere: 1
Food: 3
Service: 1
Miracle Matthews
CUSTOMER SERVICE HORRIBLE! WAS IN THERE FOR 10 MINS DIDNT GET SEATED CAME ON A SATURDAY SAID THEY WERE ONLY DOING RESERVATIONS 0/0! FALSE ADVERTISEMENT DONT
Atmosphere: 1
Food: 1
Service: 1
Winnie Walker
Not enough servers, servers could not keep track of who ordered what, not good for large groups, meal was ok, not great not enough season. Staff was friendlyParking: There is a small lot but fills up fast. Street parking is limited
I celebrate my cousin 70th birthday at Prime 55 at Delmar. They only assigned one bartender and one waitress to work party with close to 60 guests in attendance. They ran out of Chicken Wings for the people that ordered. The food came out late, they didn't know what table to take the food too. The only thing that I enjoyed was seeing family and friends. Prime 55 really need to conduct themselves as business. Now the food that I did receive was just okay. I will not be going back to visit this restaurant.
It's a smaller restaurant but, it had a nice vibe and the staff was pretty nice. The food was good and the drinks were great. My biggest issue was the automatic gratuity and the 4% charge for using the debit card which I felt we should have been told before
My husband had his birthday there and we got there about 7. Just about the whole table wanted steak and the told us another party had the last of them and they just opened at 5. I had the pasta and it was good so my husband and I went for dinner yesterday. We got there about 7 to tell us we can't get the pasta because of another party. We ordered wings. It took forever to get our drinks and received my salad after my meal. I will never return again
Atmosphere: 2
Food: 1
Service: 1
Stephen G
I don't like giving bad reviews but that's the only kind of review I can give this place. Food took forever to come out. When it did come out, it was sub par to say the least with the exception of the lobster fries. My steak was unevenly cooked and raw in some parts. Potatoes were flavorless. My friend ordered 2 drinks and did not get either one made for her because they did not have the ingredients. All this for a bill that was over $100. Just a bad experience. Will not recommend or be back.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Lobster Fries
Roger Palmer
Food very good but the freezing walk from moonrise not much. Lol.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Alfredo Pasta
Carmen F.
We ordered the lobster fries, which were just frozen fries heated up and smothered in some kind of cream sauce. It was not good. Also ordered a salmon entree, it really had no flavor at all. The broccoli was so soggy. If you use a credit card they charge you an additional fee.
My cousin booked a reservation for 5 pm, for a party of 20 a MONTH, if not more, in advance. The DAY OF, the restaurant calls her at 4:42 and tells her that they have to move her reservation to 8 o’clock!! 3 whole hours later. Family members were already en route!! What were we supposed to do for 3 hours?! There was no apology, issued or anything; the person who called her even said, “y’all weren’t even ready yet,” when he called!!How rude!!They need to remove the word “upscale” from the description of this restaurant EXPEDITIOUSLY!!!
Atmosphere: 1
Food: 1
Service: 1
Unprofessional they canceled my cousins reservation party literally 20 minutes before her party started at five and they try to push it back to 8:00 PM at the last minute
Staff was attentive and nice, food and drinks were good. The table placement we were seated at was a little weird. Parking or lack of parking was horrible. But I guess that's how properties are in the Delmar loop. Other than that it was nice
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Stuffed Salmon
Our bartender/waitress was nice and very accommodating. They seemed to be low on staff which affected the score because it reflected in long wait times between ordering & receiving drinks & food. Which is why the food did not arrive hot. The mash potatoes and broccoli were below average and lamb chops just ok - if hot the chops may have been better. Although I would dine there again, I can't say I would strongly recommend.
We were rushed to order upon immediately sitting and I'm still not sure why. The lamb chops were good; however, the side of mashed potatoes was unseasoned and the vegetables tasted like they were steamed in a bag from Walmart. The customer service is subpar and not worth coming back.
We had a party of 13 and were told we had to spend a minimum of $45 per person to equal $675 before 20% gratuity. Non of the entrees are $45 so we had to order salads and appetizers to equal up to $45. They make you pay a deposit for reservations, charge 4% to use a card and ran out of mashed potatoes, eggs for the salad, spinach and the only substitution was rice pilaf. The steak was tasty and the salmon was ok. None of our food came out at the same time and it took a while before we received the pasta entrees. They have upscale prices but the place has a bar & grill atmosphere and we were in the basement. However, the waitress was nice but I can't see myself returning (1) if I pay prices like that, I expect a 5 star experience, (2) nobody carries that much cash with them to pay a bill like that, (3) they don't split the check, (4) passing on a 4% merchant fee to your customers is down right ridiculous.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Potatoes, Steak
I visited this restaurant yesterday celebrating my Birthday it was the worst experience I’ve had the service was trash they set us under a cold air conditioner in 50 degree weather and our table was by the elevator ppl kept bumping our table we couldn’t enjoy our food thanks for a horrible birthday
Atmosphere: 1
Food: 3
Service: 1
CUSTOMER SERVICE HORRIBLE! WAS IN THERE FOR 10 MINS DIDNT GET SEATED CAME ON A SATURDAY SAID THEY WERE ONLY DOING RESERVATIONS 0/0! FALSE ADVERTISEMENT DONT
Atmosphere: 1
Food: 1
Service: 1
Not enough servers, servers could not keep track of who ordered what, not good for large groups, meal was ok, not great not enough season. Staff was friendlyParking: There is a small lot but fills up fast. Street parking is limited
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Ribeye Steak Dinner, Alfredo Pasta, Burger
I celebrate my cousin 70th birthday at Prime 55 at Delmar. They only assigned one bartender and one waitress to work party with close to 60 guests in attendance. They ran out of Chicken Wings for the people that ordered. The food came out late, they didn't know what table to take the food too. The only thing that I enjoyed was seeing family and friends. Prime 55 really need to conduct themselves as business. Now the food that I did receive was just okay. I will not be going back to visit this restaurant.
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
It's a smaller restaurant but, it had a nice vibe and the staff was pretty nice. The food was good and the drinks were great. My biggest issue was the automatic gratuity and the 4% charge for using the debit card which I felt we should have been told before
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken Wings, Stuffed Salmon, Sweet Glazed Lamb Chops, Caramel Cake
My husband had his birthday there and we got there about 7. Just about the whole table wanted steak and the told us another party had the last of them and they just opened at 5. I had the pasta and it was good so my husband and I went for dinner yesterday. We got there about 7 to tell us we can't get the pasta because of another party. We ordered wings. It took forever to get our drinks and received my salad after my meal. I will never return again
Atmosphere: 2
Food: 1
Service: 1
I don't like giving bad reviews but that's the only kind of review I can give this place. Food took forever to come out. When it did come out, it was sub par to say the least with the exception of the lobster fries. My steak was unevenly cooked and raw in some parts. Potatoes were flavorless. My friend ordered 2 drinks and did not get either one made for her because they did not have the ingredients. All this for a bill that was over $100. Just a bad experience. Will not recommend or be back.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Lobster Fries
Food very good but the freezing walk from moonrise not much. Lol.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Alfredo Pasta
We ordered the lobster fries, which were just frozen fries heated up and smothered in some kind of cream sauce. It was not good. Also ordered a salmon entree, it really had no flavor at all. The broccoli was so soggy. If you use a credit card they charge you an additional fee.