Ronald McDonald House
4321 Chouteau Ave, St. Louis
(314) 773-1100
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The new space is gorgeous and functional in helping more families!
Rude person at front desk, shouting and cursing over the intercom. Today at 5:30 pm
The most amazing place for families absolutely loved this place we stayed for 3 months last year while our baby was in the nicu and as a returning family for appointments they remember us
This is the second time we have stayed here and this time we have been checked in for a day and the lady at the desk told us since our daughter was released from the hospital just a little earlier today that we need to check out and go home. We live 5 hours away and are exhausted and don’t want to drive at night with our 6 year old in the car. The first time we stayed here the gentleman told us once we are checked in we are more than welcomed to stay however long we needed to and it was no rush for us to check out. What changed?? I had two different ladies from the front desk tell us our time is up and that we can only stay one more night and have to be checked out by 12 tomorrow. I understand that there are other families but there’s maybe 10 families here and this is 4 floors of rooms. We cannot afford a hotel and my daughter is so tired and wanted to stay a few days to recuperate before the drive home and they are demanding us be out in the morning… what a change from what we were told before.
We have stayed here multiple times while out there for my son Legend's childrens hospital appointments and this place has been more than a blessing, with living so far away they really have gone above and beyond to accommodate our family! Thank you so much to all of their amazing and friendly employees!! Overall, I am very impressed with the Ronald McDonald House!
Kerri, Linda, and the rest of the staff here are among the kindest, sweetest souls we've ever come to know. Many families are allow a place to stay here at little to even no cost as there children receive hospital treatment. They provide a room for the family to relax and sleep in their own private space where they enjoy a private bathroom where they can take comfortable showers or baths depending on the individual room designs. Here there are additional toilets on each level to help accommodate larger families, staff, vendors, or guests. A house parent remains on site in a private apartment so that the guests can always find support for the services provided. This location is actually a building owned by Washington University so in addition to staff and alarms with key code entry the recorded lot is also frequently patrolled by campus security for the added protection of the families and staff here to help maintain a safe environment beyond simply screening done upon approval of ones application for temporary shelter assistance as needed. Nestled beside this comfortable building surrounded with maintained landscaping guests can take their pics with Ronald McDonald or let the kids enjoy the sizeable enclosed playground with safety padding throughout. Those who stay here share a common entry with a receptionist on duty most days, have porch access with designated smoking area, a balcony, three family rooms with Televisions in two and another set up to enable crafting and board games or puzzles. Two playrooms available near the family room with one you can view thru if you decide to fix food for your group. Each room is given personal pantry space with their own mini fridge and is welcomed to use the kitchen and it's utensils but be mindful to respectfully take care of any mess you make. You can always ask for additional or fresh linens thru your stay but should take any you've soiled down to the basement laundry where they also allow you to wash and dry your families clothing. It's essentially a home away from home for the families of many who pass thru as they are awaiting their loved ones recovery. The entire organization is truly one of the greatest charities and these folks are friendly enough they care about the people that pass thru their doors. If you ever need them they are sure to be there but here's to hoping you don't.✌️❤️?Idk if bumping works on Google reviews but it should and people who help others, especially those who do so w out expecting return should always be appreciated. In life we may expect to witness the lose of our parents but naturally we still fear it. My father always said nothing is as hard as loosing ur parents. He always added thank God he could say that because his children were alive. I lost my mother right before my son was diagnosed and still don't know what weed have done wout these beautiful people. Hoping everyone supports them. Those who havent needed them please understand how blessed u are and if possible donate in some way. Everyone stay blessed and lift these people the kids families and doctors they support up. ✌️❤️?
Never again.
Kerri, Linda, and the rest of the staff here are among the kindest, sweetest souls we've ever come to know. Many families are allow a place to stay here at little to even no cost as there children receive hospital treatment. They provide a room for the family to relax and sleep in their own private space where they enjoy a private bathroom where they can take comfortable showers or baths depending on the individual room designs. Here there are additional toilets on each level to help accommodate larger families, staff, vendors, or guests. A house parent remains on site in a private apartment so that the guests can always find support for the services provided. This location is actually a building owned by Washington University so in addition to staff and alarms with key code entry the recorded lot is also frequently patrolled by campus security for the added protection of the families and staff here to help maintain a safe environment beyond simply screening done upon approval of ones application for temporary shelter assistance as needed. Nestled beside this comfortable building surrounded with maintained landscaping guests can take their pics with Ronald McDonald or let the kids enjoy the sizeable enclosed playground with safety padding throughout. Those who stay here share a common entry with a receptionist on duty most days, have porch access with designated smoking area, a balcony, three family rooms with Televisions in two and another set up to enable crafting and board games or puzzles. Two playrooms available near the family room with one you can view thru if you decide to fix food for your group. Each room is given personal pantry space with their own mini fridge and is welcomed to use the kitchen and it's utensils but be mindful to respectfully take care of any mess you make. You can always ask for additional or fresh linens thru your stay but should take any you've soiled down to the basement laundry where they also allow you to wash and dry your families clothing. It's essentially a home away from home for the families of many who pass thru as they are awaiting their loved ones recovery. The entire organization is truly one of the greatest charities and these folks are friendly enough they care about the people that pass thru their doors. If you ever need them they are sure to be there but here's to hoping you don't.✌️❤️?
My daughter has an infant in Children's Hospital they have a shuttle that will pick her up and carry her to and from hospital! Thankful for them, so she can be with her BABY EVERYDAY????
It was a place to stay, had all the elements of a nightmare. Awoke in the middle of the night to a fire alarm, called office and the lady at the desk said not to worry about it. Then said she wasn't allowed to shut it off.
Restaurantji Recommends
Rooms are great, amazing kitchen, amazing staff and they helped us through 7 months of being there!!! THANK YOU GUYS. it truly helped us through his nicu stay
Can not ask for a better home away from home!
It was a place to stay, had all the elements of a nightmare. Awoke in the middle of the night to a fire alarm, called office and the lady at the desk said not to worry about it. Then said she wasn't allowed to shut it off.
This is an amazing place. My son was born in 2013 and has been there for us ever since. They provide a warm place to stay, a soft bed, hot shower, and warm food; everything a person could need. They're services are donated so please, if you get the opportunity to help, do so.
Ronald McDonald House on Park helped and is still helping us from when my baby was born. They provided us a safe place to stay with warm meals that were prepared by the wonderful volunteers. Im so glad they let us stay here so we don't go back and forth everyday. My family is forever grateful ❤ the management is a godsend❤ thank you guys so much.
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