SanSai Japanese Grill Maplewood

This place has gone down hill so much!!! Unreal! Must be new owners or mgmt. takes forever now. Today I went and ordered 2 order of shrimp tempura udon for me and my son and each order came with 1 shrimp! I said something to the manager and she refused to fix it. Not to mention the 25 min wait time.... Overall terrible now

Man, this place really went down hill since I visited 2 years back. Food was prepared pretty sloppy, the Miso was actually watery, and the soda machine and ice was empty. My son wouldn't even finish his steak bowl because he didn't enjoy it. The $40 total for 3 of us was far too high for the experience we had.

Favorite place for quick, clean and wholesome Japanese food at a reasonable price

Very good! Yummy! Huge portion! I took half home on my plate meal. Great value!

My boyfriend and I popped in here for a quick bite on our way to a show. There was only a couple other people in the restaurant, but we experienced slow service and our orders were wrong. The food was of low quality for the price. There are so many better options in the Maplewood area. We will not go back.

stopped in here a few days ago to get some late lunch before i had to go into work. threw up less than an hour after eating here and all i had was a vegetable roll and edamame. they can't roll sushi at all, it just falls right apart. customer service is terrible. i've heard some rumors that the kitchen is disgusting, they leave the food out for hours and that they have bugs. needless to say i will NEVER be eating here again. this place has gone downhill fast.

Understandably with the blues celebrations today I imagine many to be drunk and many businesses to be short staffed. I ordered food today and I am thinking whomever prepared my meal should have not came to work. They must have been drunk... my rolls, oh my rolls were not even formed into rolls. They were burritos like sushi but rolled with seaweed on the outside and packed full of rice, carrots avocado and tiny bits of salmon. Go blues.

The customer service was absolutely HORRIBLE. From the cashier, to the cook, to the young lady that gave us our food. They all looked as if they hated their jobs. The last lady actually threw our sauces at us after we noticed they weren't in the bag as originally asked. I shared that it was my first time at this place, wasn't even met with a smile. Not a welcoming experience nor atmosphere at all.

Been coming here for years. This place has gone wayyy downhill. Don't waste your time.

Wait was very long, food was good though!

Service was good and the food was delicious and the inside was nice and clean

The staff was friendly, the food was good. There was a little bit of a wait, but my one experience may not be a good representative of the normal wait as there was a guy picking up an order for a significant amount of food. I like their 1/2 roll options so you can try more of what they have to offer. I had the Tiger Roll, 1/2 of a tempura roll, and 1/2 of a salmon roll with a complementary miso. I also had a soda and all this for $25! The food and service was great for a very good price. I highly recommend! And in my one experience, also ran into a local celeb!

This was going to be my first time, but the girl behind the counter was very rude and acted like she was annoyed. I asked some questions because of course I'm going to if I've never been there before. I looked at the menu online before I went in there. But what I decided upon wasn't on the sign. I was asking her if she could help me figure out what it was, but she wouldn't help me and kept rolling her eyes. I ended up leaving without buying anything. Employees cannot be annoyed when someone asks a question and they've never been there before! I'm not coming back here!

The cashier was amazing, we wanted to eat inside but it was soooooo damn hot in that place!

One of my go-to places for healthier food. Good grilled chicken and downright addictive salad.