Went to visit the garden for lunch and got caught in the Great System Crash of 2026, or so I thought. The sandwich I ordered was okay, but not worth the two hours it took to come out. Luckily it was a beautiful day with pleasant company and good conversation. Unfortunately the level of proactive problem solving was subpar. My wife had to go to the counter two or three times to speak to staff. Definitely could have been handled in a way that it did not become a complete and utter meltdown. Probably should have asked for a refund, but we were planning on enjoying the garden after lunch. Come to leave a review and find it's not even the first time food has been slow.
Atmosphere: 4
Food: 3
Service: 1
Eric Hansen
Worse service ive ever had took over 100 min to get food
Atmosphere: 3
Food: 3
Service: 1
Patrick Richmond (Streetcar1664)
One of the grand things about outdoor seating is that if the staff can't get to the table to clean it in time, sometimes the birds would come and eat what the customers have left behind. And who needs their Ipads for their music when the birds can provide a concert for you! Now for visitors without a car, this place is served by MetroBus route number 8 and Metro Call-a-Ride.
Gracie Gralike
Everything on the menu is amazing! Honestly one of my favorite places in STL to eat because they actually use fresh ingredients! Love sitting on the patio when it is nice out!
Atmosphere: 5
Food: 5
Service: 5
Trish R-T
I have not eaten at the Sassafras café for a long time, I used to eat here often and loved it but, I was there today and Unfortunately it was not good. It seems to food quality has gone down. I hope they make changes and fix this somehow.
Brian J
This is a nice place to get a bite to eat inside the Missouri Botanical Gardens. The menu selection isn't huge but they have some sandwiches and salads as well as some brunch options. The large patio is a great place to eat especially when the weather is nice.
Atmosphere: 5
Food: 5
Service: 5
Kristina Krone
Such a fun night great service. Food was moderate.
Atmosphere: 5
Food: 4
Service: 5
KCF
I just had the best customer service experience at Sassafras thanks to the manager, Tiffany Prince. She went above and beyond for me even though she was off duty and clearly on her way home. I asked another employee about the salad I ordered because I have been having some digestive issues and the salad ended up having some items that I couldn’t eat. I wasn’t even looking for any accommodations, I just wanted to know how I could order to avoid my mistake in the future. Tiffany overheard our conversation and was so kind! She went back into the kitchen and made me a brand new salad! Thanks to her kindness and excellent customer service I was able to enjoy my full meal without any pain. I will definitely be back to eat here again with my family.
Atmosphere: 5
Food: 5
Service: 5
Monica Foster
Tiffany Price is an awesome Manager!!! She went out of her way to make sure my daughter and I had a memorable experience eating at the garden.
Atmosphere: 5
Food: 5
Service: 5
Connie Bell
Turkey sandwich was dry. Tiffany made us feel at home. She went above and beyond to make sure we were taken care of.
Inconsistent food and inconsistent service. Had the worst broccoli cheddar soup I’ve ever eaten there and that’s my favorite thing to order most days. You’re rolling the dice every time you eat there. Not worth your money. Not worth your time.
Michael Berube II
Don't order a latte. It's drip coffee with french creamer.
Erika DuPond
Overpriced and not good food. The garden glow dinner was $18 but in reality should’ve been sold for $7. Lots of microwaved food.
Mariia Kharlacheva
Wonderful and beautiful cafe in my favorite place in St. Louis - The botanical garden! The prices are affordable, the service is fast, the interior is unique and aesthetically pleasing. Ms Tiffany is the most hospitable, friendly and wonderful person that we met there 🤗 I feel proud to bring friends and family there when they are visiting us.
Jackie Elking
Tiffany was so awesome and gave my family and I a great dining experience. Truly a special person that made this day memorable.
Went to visit the garden for lunch and got caught in the Great System Crash of 2026, or so I thought. The sandwich I ordered was okay, but not worth the two hours it took to come out. Luckily it was a beautiful day with pleasant company and good conversation. Unfortunately the level of proactive problem solving was subpar. My wife had to go to the counter two or three times to speak to staff. Definitely could have been handled in a way that it did not become a complete and utter meltdown. Probably should have asked for a refund, but we were planning on enjoying the garden after lunch. Come to leave a review and find it's not even the first time food has been slow.
Atmosphere: 4
Food: 3
Service: 1
Worse service ive ever had took over 100 min to get food
Atmosphere: 3
Food: 3
Service: 1
One of the grand things about outdoor seating is that if the staff can't get to the table to clean it in time, sometimes the birds would come and eat what the customers have left behind. And who needs their Ipads for their music when the birds can provide a concert for you! Now for visitors without a car, this place is served by MetroBus route number 8 and Metro Call-a-Ride.
Everything on the menu is amazing! Honestly one of my favorite places in STL to eat because they actually use fresh ingredients! Love sitting on the patio when it is nice out!
Atmosphere: 5
Food: 5
Service: 5
I have not eaten at the Sassafras café for a long time, I used to eat here often and loved it but, I was there today and Unfortunately it was not good. It seems to food quality has gone down. I hope they make changes and fix this somehow.
This is a nice place to get a bite to eat inside the Missouri Botanical Gardens. The menu selection isn't huge but they have some sandwiches and salads as well as some brunch options. The large patio is a great place to eat especially when the weather is nice.
Atmosphere: 5
Food: 5
Service: 5
Such a fun night great service. Food was moderate.
Atmosphere: 5
Food: 4
Service: 5
I just had the best customer service experience at Sassafras thanks to the manager, Tiffany Prince. She went above and beyond for me even though she was off duty and clearly on her way home. I asked another employee about the salad I ordered because I have been having some digestive issues and the salad ended up having some items that I couldn’t eat. I wasn’t even looking for any accommodations, I just wanted to know how I could order to avoid my mistake in the future. Tiffany overheard our conversation and was so kind! She went back into the kitchen and made me a brand new salad! Thanks to her kindness and excellent customer service I was able to enjoy my full meal without any pain. I will definitely be back to eat here again with my family.
Atmosphere: 5
Food: 5
Service: 5
Tiffany Price is an awesome Manager!!! She went out of her way to make sure my daughter and I had a memorable experience eating at the garden.
Atmosphere: 5
Food: 5
Service: 5
Turkey sandwich was dry. Tiffany made us feel at home. She went above and beyond to make sure we were taken care of.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Inconsistent food and inconsistent service. Had the worst broccoli cheddar soup I’ve ever eaten there and that’s my favorite thing to order most days. You’re rolling the dice every time you eat there. Not worth your money. Not worth your time.
Don't order a latte. It's drip coffee with french creamer.
Overpriced and not good food. The garden glow dinner was $18 but in reality should’ve been sold for $7. Lots of microwaved food.
Wonderful and beautiful cafe in my favorite place in St. Louis - The botanical garden! The prices are affordable, the service is fast, the interior is unique and aesthetically pleasing. Ms Tiffany is the most hospitable, friendly and wonderful person that we met there 🤗 I feel proud to bring friends and family there when they are visiting us.
Tiffany was so awesome and gave my family and I a great dining experience. Truly a special person that made this day memorable.
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