Shake Shack Central West End

Took a minute before anyone came to the counter so that I could place my order. Took longer than usual to receive the food. The Korean chicken sandwich was prepared very sloppy. Never had a bad experience with this restaurant until tonight. Not too happy because I was excited to try the new sandwich.

Atmosphere: 5

Food: 2

Service: 2

this is the blt.. you’re absolutely kidding me this is diabolical 0/10 do not recommend im in shock what even is this 😂😂

A sunday at 6PM. Understaffed. Was informed that the wait for my burger and fries would be 1 hour. Crazy

Service: 1

No drive window bad

Atmosphere: 2

Food: 5

Service: 1

Good place for families.

Atmosphere: 4

Food: 4

Service: 4

I placed an order and when I went to pick it up, they told me that the workplace was not very watered.

Food was really good dad enjoyed it

Atmosphere: 4

Food: 5

Service: 3

The security guy at this location is extremely rude. You have to ask him to open the door for the bathroom. And he acts like you are bothering him. I was here on January 31th at 8:40 pm.. will never visit this location again.

Atmosphere: 5

Food: 5

Service: 1

Food was good but not anything special

Atmosphere: 5

Food: 4

Service: 5

Moving reviews over from Yelp. Originally published 7/24/18:

Apparently this place has been open long enough that you can get in there for a relatively quick weekday lunch. That's a good thing!

Here's how it happened...I left BJC and headed north on Euclid looking for a parking spot. My plan was to ditch the car and then find a restaurant I had never tried before and give them a shot. Not surprisingly, there was nowhere to park until I spotted Shake Shack and looked around the corner onto Pine where there were a plethora of available parking spaces. Ok, maybe it was just one but it looked like Nirvana after making the slow cruise all the way there from the parking garage.

I walked in and was able to place my order within about 3 minutes of getting in line. That gave me enough time to ask someone behind me what's good. His recommendation was to order a double cheeseburger, fries and a shake. Unfortunately, I had several compelling reasons to stay awake all afternoon so I stopped with the burger. Good thing...I was stuffed!

About the burger...it was served hot enough to scald, which is a good thing. Plenty of seasoning had been applied during cooking and it had the right combination of crispy edges and gooey cheese to make it really enjoyable. Also, it was a bit greasy. Not in a nasty way, more so in a 1970's dive joint burger way that was oddly reminiscent of the days before anyone talked about calories, fat grams, cholesterol, etc. My burger was a neat departure from reality for a few minutes and was much appreciated on a hectic day.

Why only 4 stars instead of five? Price. Nine bucks for a double cheeseburger on a tray with nothing else is not in the least bit nostalgic.

Atmosphere: 4

Food: 4

Service: 4

Everything was good. The atmosphere was really good on a corner...Great For People Watching!!! The food was delicious. We just can't afford to go here all of the time. The price is what makes 4 instead of 5 stars.

Atmosphere: 5

Food: 5

Service: 5

Food was good prices a bit high but the food tastes great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries

Skip it and go to any other place in the area. Garbage service. Let me sit waiting even though my food was ready for 15 minutes AFTER id given my name because they were too lazy to yell it and too dumb to remember it. The notification on the order is the only reason I knew it was ready. Soaked through fries and everything is cold. What idiot puts the cheese on to go fries and not on the side? I’ve never seen that before. Will never be returning and I’m glad I got my money back.

Atmosphere: 2

Food: 1

Service: 1

Daughter took me there
It was great

Stopped while passing thru we don't have one anywhere near us and I always make the stop thet were quick and the food was hot and fresh

Atmosphere: 5

Food: 5

Service: 5